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Credit Cards Maybankard 2 Gold & Platinum Cards V14, #PrayForM2Amex #ripM2Amex

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Ramjade
post Jun 18 2015, 10:23 PM

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Hi,

Just want to ask the following questions :
1. If got fraud and we block the card, do we need to pay for that fraud charge?
2. If block, Maybank will issue you a new card?
3. To get cash back for petrol, can it be done at the counter?
MGM
post Jun 18 2015, 10:29 PM

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QUOTE(maskedchan @ Jun 18 2015, 10:15 PM)
Depending on what method u using to pay.
If use m2u then can do payment in the day itself.
If giro from other bank, make sure a day before(business day) or few day earlier if non business day
*
Can also use instant Bank Transfer, now only 50sen. rclxms.gif
Human Nature
post Jun 18 2015, 10:36 PM

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QUOTE(Ramjade @ Jun 18 2015, 10:23 PM)
Hi,

Just want to ask the following questions :
1. If got fraud and we block the card, do we need to pay for that fraud charge?
2. If block, Maybank will issue you a new card?
3. To get cash back for petrol, can it be done at the counter?
*
1. Depends on the bank's investigation and the evidence.
2. Yes
3. Counter/pump.
Ramjade
post Jun 18 2015, 10:40 PM

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QUOTE(Human Nature @ Jun 18 2015, 10:36 PM)
1. Depends on the bank's investigation and the evidence.
*
So one still need to pay for the fraud charges first then only later the bank will refund. If is really a fraud, but the bank said not a fraud, how to complain?
Human Nature
post Jun 18 2015, 10:58 PM

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QUOTE(Ramjade @ Jun 18 2015, 10:40 PM)
So one still need to pay for the fraud charges first then only later the bank will refund. If is really a fraud, but the bank said not a fraud, how to complain?
*
i have never reach till that stage. my fraud case was reverted before the payment due date.
yingchai
post Jun 18 2015, 11:04 PM

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yeah. successfully upgrade my cc to platinum in 1 week time.
Gen-X
post Jun 19 2015, 01:21 AM

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QUOTE(fruitie @ Jun 18 2015, 09:46 PM)
Me on another hand doesn't like installment and BT. I was "forced" to take installment when Maybank had discount for RM 300 for iPhone 6 last year. The feeling of paying RM 4++ every month for 6 months is not nice. Then I itchy butt went and applied BT and 1k+ every month for 6 months. Finally these two have ended in May and June, now I'm a free girl. Don't want to be tied with this kind of obligation anymore.
*
After much begging, I did managed to get a "place" at the very last minute for the Maybank EpiCentre event and got the iPhone 6 for RM300 less biggrin.gif However, what you said above is very true, I have mentioned several times before it is not worth the effort to perform BT for amount less than RM10K to go earn miserable interest and be in debt. 0% Installment Plans and Balance Transfer Plans can be a very dangerous tools for those who have no cash on hand to pay in full.

For those new to credit cards - click here to read my article 0% Installment Plan with Credit Cards - It IS A Trap and click here to read my article Balance Transfer Plans - Facts You Need To Know.

QUOTE(Ramjade @ Jun 18 2015, 10:23 PM)
Hi,

Just want to ask the following questions :
1. If got fraud and we block the card, do we need to pay for that fraud charge?
2. If block, Maybank will issue you a new card?
3. To get cash back for petrol, can it be done at the counter?
*
Bro, for my case with my Maybankard 2 AMEX - the moment I received SMS on fraudulent online transactions, I called Maybank Customer Service and they immediately blocked my card and issued me replacement card without me asking them to do so. They will then sent me a Dispute Form where I will need to list the fradulent transaction(s). In the meantime, the amount relating to the fraudulent transaction will be investigated and I do no need to pay for it pending the outcome of the investigation. lAnd after Maybank block that card, I could not pay the Outstanding Balance of the transaction I did perform via M2u doh.gif Click here to read about it and I gave step by step instructions on how to pay the Outstanding Balance via M2U for a blocked card.

Now, your question No.1 is very general. As Human Nature mentioned, banks will investigate. So far I have no problems relating to fraud cases with my MBB, UOB and HLB cards. However, one member did report that CIMB insisted that he pays for a fraudulent online transaction.

General rule of thumb - report any fraud case/suspicious transactions immediately including lost of card. And for Maybank credit cards - you can set the SMS default value to RM1. As such, if there is indeed any fraud case related to your card, there is no reason why you are not aware of it when it happens and not report it.

But the good news is, we are only liable up to RM250, hahahaha. May have to go to court if bank insist we have to pay the full amount tongue.gif

For those of you new to credit cards, below is what I posted back in V8

QUOTE
Bro, I had several fraud cases. Previously before there was sms alert, I only found out about people cloning my card after I got my statement. Now we have sms alert and we will know when a fraud case occurs. That is if the Card issuer allows us to set the default value. Read this thread on SMS alert.

Most banks (not all) allow us to set the sms alert default value to RM1, the banks that allow me to do so are MBB, OCBC, HLB, UOB and Alliance. Citibank can lower the default value to like RM200 or RM250.  MBB the easiest, just call CS and request over the phone. If you have not, do it immediately.

Only once or twice I did not receive sms from MBB for local transaction but other than that I have been receiving sms for my retail (in person) and online transactions with my MBB and UOB cards (my main cards because I get 5X points) even when I am in USA, SG or Australia without fail.

For fraud or cloning of cards, only need to call CS (number behind your card and no other number) no need to do police report. But if your card was stolen or lost first thing is call CS and then go make police report immediately.

As for those unknown/private numbers and numbers you are not familiar you can always answer them BUT never ever release any personal info to them. If they said this and that, just tell them you will call back (number behind the card once again and no other numbers). There have been cases I got call from the bank and they wanted to do verification over the phone but since I am not sure if the call is genuine, I will tell I can't release my info over the phone and said I will call CS and they will understand. And never press redial but always key in the number behind the card when calling CS - this is extremely important and therefore I keep stressing it.

If mobile numbers, maybe I won't be bothered because most probably they are pesky pest HLA agents or scamers. But you see, I have several mobile lines/phones and 99% those scam calls or sms ( i get many ) or HLA agents will call a particular line that I give out to others (say filling up forms/contests, when people ask for my contact number, contact number behind my cheques, etc), so i know it is a scam when a person calls me saying he is from the bank. One time a person said he was from RHB and the number that showed up in my phone is that of RHB CS. I believe my this number is sold to scamers and circulating round and round. For banks, I have a different line that that not many know off and if get a call from a landline on this line I am sure to pick it up.

And sometimes I do get calls from the banks when I make transactions that is out of my normal spending pattern, e.g. at jewelry outlet. The person will identify himself and would verify if I had used the card and that is all and they will never ask for my personal details.

I even got a fraud call claiming that I have Unifi bills outstanding and the number shown is similar to Unifi number at their website but I know it is a scam because my unifi bill is auto debit and I get a thank you sms from Unifi every month. Please visit my facebook account at www.facebook.com/GenXGenYGenZ and read post this post dated 1 September 2013 and 3 May 2013 relating to fraud.

I also suggest you click here and read my article Credit Card Fraud Calls and Bank SMS Alert Default Value where I mentioned about Caller ID Spoofing.
And last but not least - click here to Suspicious Telephone Calls on CC matters Thread or you will regret big time.

This post has been edited by Gen-X: Jun 19 2015, 01:26 AM
xxx306
post Jun 19 2015, 02:56 AM

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Congrats on the new thread~

Just got my cards yesterday at OU.
Anyone tried using ezycash before? How long it takes to be credited in your savings account if apply using m2u? Within 24hours? (Havent link my cards yet)
victorywp
post Jun 19 2015, 04:05 AM

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QUOTE(kart @ Jun 18 2015, 10:07 PM)
Is the latest day to pay the credit card bill (without incurring late payment change) the payment due date? So, it is not a day before the payment due date, right?
*
yes, the last day to receive payment in your cc account is on the statement due date.
raul88
post Jun 19 2015, 06:21 AM

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hi all,

just wanna ask regarding TGV rm10 everyday
does it applicable for weekend as well?

cos maybank gave me MC instead of visa

one more thing, last time i went to TGV OU, the rempit counter boy said i cant ask for 10% discount at Concession Counters eventough its mentioned clearly on the website
vin_ann
post Jun 19 2015, 09:28 AM

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QUOTE(raul88 @ Jun 19 2015, 06:21 AM)
hi all,

just wanna ask regarding TGV rm10 everyday
does it applicable for weekend as well?

cos maybank gave me MC instead of visa

one more thing, last time i went to TGV OU, the rempit counter boy said i cant ask for 10% discount at Concession Counters eventough its mentioned clearly on the website
*
was at TGV OU yesterday. thought wan to Q at MBB priority lane, but so many people. Q normal lane faster!

Brought the normal price RM16 movie tic instead.
while waiting to charge my Amex, i asked and confirmed with rempit counter boy deal on MBB card.

Everyday RM10 apply to movie before 6pm.
Imax Buy1Free1 on Thursday - the rempit counter boy said its restricted to few front rows seats. shocking.gif shocking.gif
never go Imax before, thus shocking.gif
maskedchan
post Jun 19 2015, 09:31 AM

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QUOTE(MGM @ Jun 18 2015, 10:29 PM)
Can also use instant Bank Transfer, now only 50sen. rclxms.gif
*
to be exact, 53cent...
6% GST should be included whistling.gif
victorywp
post Jun 19 2015, 10:35 AM

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QUOTE(raul88 @ Jun 19 2015, 06:21 AM)
hi all,

just wanna ask regarding TGV rm10 everyday
does it applicable for weekend as well?

cos maybank gave me MC instead of visa

one more thing, last time i went to TGV OU, the rempit counter boy said i cant ask for 10% discount at Concession Counters eventough its mentioned clearly on the website
*
for weekend, you get buy 1 free 1 but unfortunately only for visa card (mbb gave you mc). otherwise go for thursday movie tickets for buy 1 free 1 which you can use any mbb cards.
cientoo
post Jun 19 2015, 10:44 AM

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QUOTE(fruitie @ Jun 18 2015, 09:46 PM)
Me on another hand doesn't like installment and BT. I was "forced" to take installment when Maybank had discount for RM 300 for iPhone 6 last year. The feeling of paying RM 4++ every month for 6 months is not nice. Then I itchy butt went and applied BT and 1k+ every month for 6 months. Finally these two have ended in May and June, now I'm a free girl. Don't want to be tied with this kind of obligation anymore.
*
Oh yea...i can so relate to this. I just completed my final BT this month. Heaved a sigh of relief.. icon_rolleyes.gif
RandomName
post Jun 19 2015, 11:06 AM

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Credit card newbie here. Just one question (I've searched but can't find the answer).

Is it worth it to use the credit card for merchants that charge 2% service fee on weekends? Since we get 5% cashback, simplest calculation would mean we can get 3% cashback (5% minus 2% service fee), which is still a plus rather than using cash to pay.

Is that calculation correct? I just want to know if it's better to pay by cash or credit card for merchants that charge 2% fee
fruitie
post Jun 19 2015, 11:14 AM

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QUOTE(Gen-X @ Jun 19 2015, 01:21 AM)
After much begging, I did managed to get a "place" at the very last minute for the Maybank EpiCentre event and got the iPhone 6 for RM300 less  biggrin.gif However, what you said above is very true, I have mentioned several times before it is not worth the effort to perform BT for amount less than RM10K to go earn miserable interest and be in debt. 0% Installment Plans and Balance Transfer Plans can be a very dangerous tools for those who have no cash on hand to pay in full.

For those new to credit cards - click here to read my article 0% Installment Plan with Credit Cards - It IS A Trap and click here to read my article Balance Transfer Plans - Facts You Need To Know.
*
Yes, that kind of pain is really not nice and I suspect it has affected my credit exposure as well. sad.gif Now time to build back the credibility... sad.gif

QUOTE(vin_ann @ Jun 19 2015, 09:28 AM)
was at TGV OU yesterday. thought wan to Q at MBB priority lane, but so many people. Q normal lane faster!

Brought the normal price RM16 movie tic instead.
while waiting to charge my Amex, i asked and confirmed with rempit counter boy deal on MBB card.

Everyday RM10 apply to movie before 6pm.
Imax Buy1Free1 on Thursday - the rempit counter boy said its restricted to few front rows seats.  shocking.gif  shocking.gif 
never go Imax before, thus  shocking.gif
*
Apparently my colleague who is a movie addict told me, yes the RM 10 for front rows only happen in 1U. The rest of TGVs have no such restriction, we have watched few times in KLCC, no issue at all.

QUOTE(cientoo @ Jun 19 2015, 10:44 AM)
Oh yea...i can so relate to this. I just completed my final BT this month. Heaved a sigh of relief..  icon_rolleyes.gif
*
High five!
fruitie
post Jun 19 2015, 11:15 AM

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QUOTE(RandomName @ Jun 19 2015, 11:06 AM)
Credit card newbie here. Just one question (I've searched but can't find the answer).

Is it worth it to use the credit card for merchants that charge 2% service fee on weekends? Since we get 5% cashback, simplest calculation would mean we can get 3% cashback (5% minus 2% service fee), which is still a plus rather than using cash to pay.

Is that calculation correct? I just want to know if it's better to pay by cash or credit card for merchants that charge 2% fee
*
Yes, still worth and you get 5xTP as well. smile.gif
RandomName
post Jun 19 2015, 11:53 AM

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QUOTE(fruitie @ Jun 19 2015, 11:15 AM)
Yes, still worth and you get 5xTP as well. smile.gif
*
Ok. Thanks! smile.gif
Human Nature
post Jun 19 2015, 12:21 PM

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QUOTE(RandomName @ Jun 19 2015, 11:06 AM)
Credit card newbie here. Just one question (I've searched but can't find the answer).

Is it worth it to use the credit card for merchants that charge 2% service fee on weekends? Since we get 5% cashback, simplest calculation would mean we can get 3% cashback (5% minus 2% service fee), which is still a plus rather than using cash to pay.

Is that calculation correct? I just want to know if it's better to pay by cash or credit card for merchants that charge 2% fee
*
can you name which merchant is that, charging 2% fee on weekends?
TSalexwsk
post Jun 19 2015, 12:45 PM

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QUOTE(xxx306 @ Jun 19 2015, 02:56 AM)
Congrats on the new thread~

Just got my cards yesterday at OU.
Anyone tried using ezycash before? How long it takes to be credited in your savings account if apply using m2u? Within 24hours? (Havent link my cards yet)
*
u know there's a upfront FEE to pay, right?
highly not recommended

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