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Mobile Number Portability (MNP), Switching mobile no. to other telco
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YoungMan
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Apr 29 2024, 09:43 AM
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QUOTE(fesick @ Apr 29 2024, 06:18 AM) they mention on the website (deliver by curier), so i dont know.. how can blacklist? i change to many telco before.. must clear any overdue before can use the line maa.. so this unifi i dont know alien rare company And you didn't check with the telco on the phone delivery? If you use postpaid, each time you change telco there will be final bill email to you. Sometimes people overlook the final bill, that's why they end up having outstanding and get blacklisted.
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fesick
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May 3 2024, 09:44 PM
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QUOTE(YoungMan @ Apr 29 2024, 09:43 AM) And you didn't check with the telco on the phone delivery? If you use postpaid, each time you change telco there will be final bill email to you. Sometimes people overlook the final bill, that's why they end up having outstanding and get blacklisted. checked thats why port in sucess and activated.. this unifi i dont know, now their hq pening
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Human Nature
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May 13 2024, 04:00 PM
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QUOTE(wjleong15 @ Nov 14 2023, 10:03 PM) I see What about the RM 10 processing fee + 60 cent stamp duty? I ported to hotlink postpaid no such charges But DiGi is charging it  So how? eventually did you pay the RM10 fee?
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wjleong15
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May 13 2024, 04:58 PM
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QUOTE(Human Nature @ May 13 2024, 04:00 PM) So how? eventually did you pay the RM10 fee? Canceled the mnp Then mnp to yoodo Now mnp back to hotlink Will see hotlink still no charge or not
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Human Nature
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May 13 2024, 09:25 PM
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My umobile postpaid outstanding is zero. However, next billing is on the 15th for past month usage. In this case, is my MNP request today considered as invalid since the statement not yet generated and will have outstanding? Or later after MNP to new carrier, umobile will send the prorated outstanding?
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coolguy_0925
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May 13 2024, 09:35 PM
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QUOTE(Human Nature @ May 13 2024, 09:25 PM) My umobile postpaid outstanding is zero. However, next billing is on the 15th for past month usage. In this case, is my MNP request today considered as invalid since the statement not yet generated and will have outstanding? Or later after MNP to new carrier, umobile will send the prorated outstanding? Sharing my exp back in 2018 MNP out from CELCOM Postpaid I cleared my bill and submit MNP request After MNP out and upon reaching next cycle requested CELCOM for final bill and cleared it You can try if failed can resubmit after clearing the reason given for rejection as 15 is quite near now for your next cycle
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YoungMan
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May 13 2024, 10:04 PM
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QUOTE(Human Nature @ May 13 2024, 09:25 PM) My umobile postpaid outstanding is zero. However, next billing is on the 15th for past month usage. In this case, is my MNP request today considered as invalid since the statement not yet generated and will have outstanding? Or later after MNP to new carrier, umobile will send the prorated outstanding? Umobile will send you a final prorated bill after port out, in this case after your bill date.
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Human Nature
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May 14 2024, 01:35 PM
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Sharing my MNP timeline, Umobile Postpaid to Digi Prepaid 13 May 11am, Port Out request and sms confirmation 14 May 8:40am, Port Out request successful
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eddievh
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May 18 2024, 09:05 AM
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Normally after how many days only TAC will receive after we port in? Wednesday i port in to digi prepaid,right now i can't use my Big Pay virtual card because can't receive otp sms.
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cenkudu
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May 24 2024, 11:44 PM
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I have 1 principal line and 1 supplementary line. I am planning to port out both lines to another Telco and both will become principal line. Do I need to separate the supplementary line to be independent first in the previous telco or I can MNP both straight away?
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YoungMan
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May 25 2024, 02:31 PM
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QUOTE(cenkudu @ May 24 2024, 11:44 PM) I have 1 principal line and 1 supplementary line. I am planning to port out both lines to another Telco and both will become principal line. Do I need to separate the supplementary line to be independent first in the previous telco or I can MNP both straight away? If you port both line to the same telco, both principal and supplementary lines can port out together.
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cenkudu
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May 25 2024, 06:08 PM
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QUOTE(YoungMan @ May 25 2024, 02:31 PM) If you port both line to the same telco, both principal and supplementary lines can port out together. ok thank you. Just to confirm if both port to the same telco, it still can be done regardless if I make my sub line as principal at the new Telco?
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YoungMan
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May 25 2024, 08:15 PM
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QUOTE(cenkudu @ May 25 2024, 06:08 PM) ok thank you. Just to confirm if both port to the same telco, it still can be done regardless if I make my sub line as principal at the new Telco? That I don't quite know, but afaik it follows your newly registered plan with the new telco. This post has been edited by YoungMan: May 25 2024, 08:16 PM
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eddievh
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May 26 2024, 02:10 PM
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Newly port in prepaid user is there any minimum days need to use before i can port out again ?
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lolabunny123
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Jun 10 2024, 04:18 PM
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Port in from Maxis postpaid to CelcomDigi postpaid
1. Port in requested on June 9 - 6pm. I did it at the Celcom shop at 1U. 2. Port out confirmation message received on June 10 - 8am 3. Maxis retainer called me on 12pm to confirm port out. Turns out have to make payment first before porting out. 4. Received notification to make pro-rated payment at 12.30pm. Straightaway made the payment. 5. 3pm successfully ported into Celcom and line is active.
I seldom do port out and am surprised at how quick it is. Also didn’t know have to pay first before porting out. Before this they will send the bill / direct deduct the prorated amount from my CC.
This post has been edited by lolabunny123: Jun 10 2024, 04:19 PM
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YoungMan
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Jun 10 2024, 08:01 PM
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QUOTE(lolabunny123 @ Jun 10 2024, 04:18 PM) Port in from Maxis postpaid to CelcomDigi postpaid 1. Port in requested on June 9 - 6pm. I did it at the Celcom shop at 1U. 2. Port out confirmation message received on June 10 - 8am 3. Maxis retainer called me on 12pm to confirm port out. Turns out have to make payment first before porting out. 4. Received notification to make pro-rated payment at 12.30pm. Straightaway made the payment. 5. 3pm successfully ported into Celcom and line is active. I seldom do port out and am surprised at how quick it is. Also didn’t know have to pay first before porting out. Before this they will send the bill / direct deduct the prorated amount from my CC. Same thing happen when I port out from Digi postpaid to Hotlink. Need to pay some pro-rated charges before port out approve. This post has been edited by YoungMan: Jun 10 2024, 08:02 PM
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kwokwah
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Jun 12 2024, 07:11 PM
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I'm having trouble porting out from umobile. The sms I received is like "RM0 Confirm leaving UMobile? Reply N or to confirm PortOut Yes 6016xxxxxx before 2024-06-13 16:06:00. Pls pay all Postpaid outstanding amt @MyUMobile app"
What should I type in reply?
This post has been edited by kwokwah: Jun 12 2024, 07:12 PM
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YoungMan
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Jun 12 2024, 07:39 PM
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QUOTE(kwokwah @ Jun 12 2024, 07:11 PM) I'm having trouble porting out from umobile. The sms I received is like "RM0 Confirm leaving UMobile? Reply N or to confirm PortOut Yes 6016xxxxxx before 2024-06-13 16:06:00. Pls pay all Postpaid outstanding amt @MyUMobile app" What should I type in reply? You should type Yes 6016xxxxxxThe 6016xxxx is your phone number. Now that you past the reply time, please resubmit your port out.
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kwokwah
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Jun 12 2024, 08:58 PM
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QUOTE(YoungMan @ Jun 12 2024, 07:39 PM) You should type Yes 6016xxxxxxThe 6016xxxx is your phone number. Now that you past the reply time, please resubmit your port out. I tried that and received failed due to invalid response. So now I make new request and try PortOut Yes 6016xxxxxx Hope it works now
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YoungMan
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Jun 13 2024, 08:32 AM
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QUOTE(kwokwah @ Jun 12 2024, 08:58 PM) I tried that and received failed due to invalid response. So now I make new request and try PortOut Yes 6016xxxxxx Hope it works now Actually reading through the message again, you may be right. Hope your port out is successful this time.
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