hi all, im a new user of alienware laptop, i got the alienware used couple of months back and now i got battery problems, it wont charge until 100%, it stops at 74%. done everything including uninstall the alienware osd but no avail, so decide to request a battery replacement from dell since the warranty still valid until 2017.

the problem is, already contact dell thru fb by pm and tehy said they need a copy of invoice or proof of purchase. i dont have those, the seller that sells me the laptop cant find the receipt, so how could i resolve this? is it true i need the documents?

need help here, thanks in advance.

Aiyo, why don't you just call them? Call them faster. Only need tp provide service tag number .

errr...just realize that lol. thanks!

what information do you like to know?

Do you find it worthwhile?

klmojuze+Oct 30 2015, 06:00 PM-->Is your pocket deep enough?

LOL no. So that settles it.

IMO, Graphic amplier is a good "UPGRADE " option when you want to upgrade your alienware's graphic card in the future.

Yes, it does provide peace of mind but the entry-level cost of an Alienware laptop is too high for me. I'm curious though as to what the experience is like... is it as flawless as they claim?

What do you mean by flassless? That Graphics Amplifier needed to be reboot the laptop every time you plug in.
After that you laptop become a desktop.

The experience is like every one can imagine.

When you play a game, low fps due to game requirement high.

Plug in graphics amplifier, play in high fps.

Is there any "specific experience" you looking for? Coz you seems like finding some question about the amplifier and yet, it is just a simple module that boost the laptop graphics performance.

best answer

Sweet. "It just works" then. Thanks for info. It almost sounded too good to be true so I wanted to hear from an actual user.

This post has been edited by klmojuze: Oct 30 2015, 09:06 PM

Hello, anyone have issues on the speaker? Mine seems blown on the left one. There are some annoying noise I could hear from the left side of the speaker.

which model is this? no issues with aw18.

I have AW 17 R2 model. I've done some research related to the speaker and no one seem to be having a problem. I there anyway I can try to check whether the speaker is blown or not? Do you have any ideas?

Just set the speaker to the max and test it with one side of the speaker each time by playing some rock/hip hop music. I saw the old M15x got speaker blown up before. But that is the only one.

Sometime might not due to speaker, might have something is inside the speaker like bug that will create vibration with the speaker, but Alienware speaker design usually hv very small opening, is very likely the speaker is blown up.

got update bios? check audio driver de?

try e_mc_square's method first, as it's physical, not software-related. if it had issues, call dell and wait for replacement.

until today my old m17x r4s' speakers are still good. (maybe because i never go above 40 on sound volume) i have 2 more spare speakers in case they break down.

I've tried this method, both side of speakers sounded different. I could hear a little static on my left speaker and more crisp sound on the right speaker. Better call Dell then.

I've checked it and it still happens.