hi,im ady convert to 1st basic 38 yesterday,how to check balance of data? when i was in prepaid,just type max status and send it to 28882.

just type BAL STATUS and send to 28882

how to file the report???

many thanks

Call 1111 and speak to customer service, said your speed on 4G network is only at 5Mbps, state the area you made the test, said your friend on Celcom can get at least 20 Mbps at Klang Valley area, they will ask you to check you APN settings, yada yada, they will also ask you to hang up and they will reset your connection and call back when it doesn't work. And you will have to call back again because clearly it will not work, then they will proceed to open a report for you.

I know it's a lot of work but that's what you need to do in order to open an official report.

Just change my first one 68 to first basic 38 on last Sunday at blue cube @ The Gardens.

This is to answer some questions.
1. celcom 68 postpaid to this 38, no problem. I did it.

2. How long to process register/mnp?
mine was 68 postpaid, from i take the q number, until paid the 1 month upfront, it take 20-30mins. Then 10 min later i received sms saying that the plan has been changed successfully.

* few months ago i did MNP from U mobile prepaid to postpaid 68, @Mid Valley, the whole process also take 30 mins.

3. How much you need to pay?
RM40.30 after GST (RM38+6%=RM40.28)

My statement date is 24 every month, so last Sunday was 26/4, so the RM40.30 now direct pay to the account, they don't ask me to settle RM68 together with this upfront. So it is mean it is RM40.30 is not " LOCK" to the account like deposit.

4. LTE speed
I will find some place near my area to show you all. For now my speedtest is around 3-5Mbps. Before this? Not sure, maybe faster.
So far satisfied with it because celcom still wider coverage if I travel outstation if compare to other telco.
But i believe every telco got their disadvantage.

USJ 21 , 12pm 28/4/2015


5. 1+5 sup line
beware of the 500MB data, after finish quota is PAYU.

6. Max up
5GB @ RM50 still the cheapest add on quota so far.

If you ask me, want faster speed or more quota, my answer is both.
But if you ask me, pay RM68/3GB@20Mbps LTE speed, or RM38/3GB@5Mbps LTE speed?
I choose RM38.

This post has been edited by karheng: Apr 28 2015, 11:59 AM

I dont mind the lower speed too. But please tell us in advance. Not by sneaking up on us like this. And by the look of things,they are indeed capping the 38 plan to about 5mbps. Unless there are others who can report significantly higher speed than that

Yeah, that's a skank move and we need an answer. This was not mention anywhere when signing up for this plan. If you get 4G then you deserve its full speed available.
My Umobile on 2nd phone easily scores 6mb download speed just on H+ connection..
5Mb on 4G is a joke.

Currently using Surfmore 75, which IMO is the best data plan that Maxis offered. Apparently so good until they terminated the plan

Since that CEO join them, they have cut off all value for money add on. We should teach them a lesson by porting out from green telco to other telco.

Btw, the lazy bum green telco still haven't release my number yet. Gonna file a complaint to cfm today

Changed plan from exec50 1 + 5 to First Basic 38 Mainline and Supp. line to standalone but still under the same name. Rm60 will be charge if you want to change the name.

Cyberjaya


Attached thumbnail(s)

Shit to the max. When doing the porting, unsuccessful again because did not receive the SMS from maxis saying are you sure you want to leave Maxis? Then the next day, receive SMS you did not reply. I call maxis and say I did not receive the SMS how to reply? Bullshit! Then now I have to request Blue Team to resubmit my request again!

This post has been edited by alexleow81: Apr 28 2015, 03:51 PM

True also

Right now I'm on prepaid, every month buy 1gb for 30 bucks
For coverage very good, but too expensive
How I wish the ivalue simple plan open to other phone as well compare to that shit one plan

Absolutely agree

hmm... maybe should wait a month or 2 before moving. maybe other telco follow

Thank you for sharing a good information.

Find other people who wants the iphone but doesn't want the plan.. if you wants the iValue plan

Guess that green telco are busy entertaining port out request, my case is almost 24 hours to port out from there...

Make a complaint to skmm/cfm , they will shitbrix... and do their work properly.
Just now if they don't release my number before 5pm, i will make a complaint to skmm/cfm to force them do the work

Haha no need lah if I want I already do it very early
What my point is IMO best plan from maxis is the ivaluen plan

u need to call customer service ask for a reason first. did u still owe other telco money until u cant port over to celcom, mayb digi / umobile ?