4G and 3G. Area Alor Setar. Celcom First Basic 38 plan.



This post has been edited by tolaktakjatuh: Apr 27 2015, 02:56 PM

I just ported from Maxis to Celcom First 38, speed seemed like capped at 5Mbps even on LTE network, I already called to Celcom customer service, they said shouldn't be this way, the soeed should at least close to 15 to 20 mbps (though I think 50Mbps is more like it when I was with Maxis), I already opened a report with them and they will investigate.

tried my friend's basic 38 last night in cyberjaya. no 4g topkek. maxis can go 18mbps here

This post has been edited by graphidz: Apr 27 2015, 03:21 PM

Same here. Before this I was on Celcom Prepaid and can regularly reach 18mbps. Now with a 38 plan,same location, same device,can get max 5mbps only even on LTE

This post has been edited by spikey2506: Apr 27 2015, 03:58 PM

Interesting. Could it be possible that Celcom is limiting First Basic 38 subscribers from access to full 4G LTE speeds? Since the plan is already so cheap they think it's fair if First Basic 38 subscribers don't get full 4G LTE speeds.
No wonder their T&C/FAQs never mention anything about internet speed.

If it's true it can backfire to them since this plan has no contract. People can still run away. Although surfing experience is still ok since the ping on 4G is still good

This post has been edited by spikey2506: Apr 27 2015, 04:16 PM

Say good bye to green telco, just ported to blue telco today and waiting for green telco to release my number...

u are won't be missed, telco green. Too expensive for me..

Just jumped from yellow telco to this plan. I'm from Penang and the speed seems below 7Mbps no matter 4G or 3G.

i would say so long the speed is above 3mbps, then it wil still b good. since using phone surfing no need so high speed. 3G is good enough. somemore only rm38 n get free voice n sms, apa lu mao lagi... lol...

Exactly, just 3GB for you to surf, you do need LTE or stability of internet connection?

That's not the point. The point here is that if this is a limit that they impose on this package,subscribers should be informed. Not by sneaking it up on us after we signed up

However, the blue telco never say that first basic 38 have LTE at all.. did you notice in their FAQ that they are never mention anything about internet speed?
IHMO, 3 GB for the amount of 38 is unbeatable for any other telco for this moment, I'm asking for stability of connectivity, not just for speed with puny quota like other telco

i understand what I paid is what i get. so far no complaint for the stability of connectivity, speed wise i'm able to vnc to office at 1080p, undoubtedly the best offer at the moment. Just hope they will be more clear like specify it capped at 7.2M or something.

btw, do they have any ussd code to check data usage?

I called celcom they told me 38 speed mmg macam tu

We need nebousuke to report on this since he filed an official report already. If true then I am a bit disappointed. Although I will still continue with the plan. Good enough speed for mobile internet

Actually since I'm using both DiGi and Celcom, I can say that there's little to choose between them. Of course I'm only using 3G with my Mi3. I will update again in few days time after I get S6 and hop on 4G network.

I find that Celcom although max at 5-6 Mbps, it does load pretty fast due to lower ping I guess. DiGi on the other hand, max out at 15 Mbps in certain area only. Most of the time, somewhere between 5-7 Mbps. It does load webpages slightly slower, but if you were downloading big files like updating apps, definitely faster with DiGi. One area where Celcom shines is indoor reception. Seem much better and can deliver faster speed than DiGi.

if the speed is capped below 7.2mbps then they shouldn't advertised as 4G... misleading

LTE is activated for free now until further notice. The customer service said RM10 charges are waived until further notice.

I don't really mind with 3G speed for 4G since I only use it for social apps and only certain places are LTE covered areas, but if Celcom really do capped the LTE speed, they should state it clearly on their T&C for this plan.

Honestly, I don't mind about LTE with our local telco puny quota and ridiculous throttled speed after quota.

Thailand telco is way better then us with reasonable priced plan. Just the blue telco has listen to our requirement for cheap and reasonable value plan.

Just I want is stability of connectivity and call quality is good with no dropped call. No use if given good speed but poor call quality.

Btw, stupid lazy green telco haven't release my number to blue telco. I already respond to the sms at 5pm. Gonna to give them my piece of mind soon