as i know some dealer cut the micro sim to nano sim size for you.
for the service center, they provide the original nano sim, which chargeable. I walked in to Berjaya Times Square, they told the nano sim is chargeable.

want to check with you guys, the customer service number is 0183881838 (it is mobile number), if we call from our u mobile line, will it chargeable ?

Sure kena chargd lo. Coz tat num is not umobile customer service lol..
Cust service 0183881318 foc from umobile number or can direct dial 1318..

This is my first bill for U28.



Down there stated "NA Prepaid Credit Transfer". Does that mean that my remaining prepaid credit before I convert was brought over? I thought as I knew previously, remaining credit will be gone...

Hi, would like some feedback on U-Mobile.

I have used it in the past, with the USB modem on my PC, the MB68/128 postpaid plans without contract. Terminated after 7~8 months as the connection stability became bad. Additional quota is expensive too. Used the free modem with 3G connection.

Switched to ABNXcess later, but now that ABN is (nearly)dead, I am looking for an alternative in the meantime, since my UNIFI application is pending and TM can't tell me how long it will take.

So far the only provider without contract I can find is U-Mobile, are there any others?

Now thinking of trying U-Mobile again because there is no contract. This time I plan on taking the LTE MIFI modem, because now I need to share connection with family members, and the basic MIFI modem is 3G, which is pretty slow/unstable. Can the LTE MIFI modem be plugged directly to PC through USB? Or will my PC need a wireless card/peripheral?

So if dial this number, will not charge ?

what is the email address of u-mobile customer service? we can just send email request to change something ? how they verify we are the lines owner ?

Free of charge.

ok ok thanks... another question, for new registration / port in, is the roaming activate by default?
how to check ? I dont want the roaming.

Ya... But I has been warned by some seller where cutting from normal to micro or nano sim may cause some sim card unable to use.
So, I done it as a reverse way, get a nano sim to cater phone that need nano sim, then use micro sim or normal sim adapter to insert into micro sim or normal sim phone.
The adapter package, cheapest I can get is RM2, for all 3 adapter (nano to micro, nano to normal, micro to normal)

So far work well for me.

yup we do provide original nano sim , some charge RM 10, for postpaid registration I charge extra Rm 5, which other sizes are free

u are lucky for this because we are being told the credit would be burned for sure and thats what i was telling my customer as well.

the LTE mifi can connect by PC through USB cable yes, u may try to buy a prepaid broadband card to test the coverage / signal now whether u are satisfy or not.

it consume ur 018 free call, if u do not have 018 free call, it charges.

customer.service@u.com.my, yup u just need to attach ur ic copy(cross it for umobile cancel itemized bill only) write down ur umobile number, what plan
request to cancel itemized bill and request e billing.

for prepaid YES

postpaid u need to pay deposit to activate roaming

umobile dealers do provide original Nano size =.= but the adapter is ok too

What I means is if we have various phone that work with different size of sim card, then the problem can be solve by using a nano sim.

To use the nano sim on phone with micro sim, just put the nano sim into the micro sim adapter, then can work perfectly.

so dial 0183881318, it charges as normal call... how about dial 1318 from mobile lines ?

u dial this two number with your umobile no.
FREE!!

some said free... some said charges applied... I blur blur liao...

It's FREE.
After successful port in, My account got rm0.50 and 15mins free u to u. I contacted with cust service to deactivated voice mail, after that i check again, found that my account n free u to u minutes still remain the same.. So conclusion is free of charge when u dial 1318 or 0183881318 cust service hotline.

This post has been edited by MyHeart: Aug 6 2015, 06:08 AM

wait until credit validity expire then call that number.

Have a look at this link. someone asked on their fb then umobile replied.

https://www.facebook.com/umobile/photos/a.2...2%3A%22R9%22%7D