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U-Mobile Thread V6, www.u.com.my
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mjchua
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Aug 2 2015, 02:00 AM
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Getting Started

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I want to port from maxis to umobile, will get it done at umobile times square. A few questions to ask,
1. for nano sim, umobile charge for it ? 2. opt for e-billing, umobile charge for itemized billing ? (maxis waived if opt for e-billing) 3. P50 or P70 more worth? 4. can disable voice mailbox during registration ?
This post has been edited by mjchua: Aug 2 2015, 02:03 AM
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mjchua
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Aug 2 2015, 02:10 PM
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Getting Started

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QUOTE(Alan Yee @ Aug 2 2015, 09:01 AM) Nano sim charge for RM10.60. (6% GST included) Need to pay direct on registration time. Micro sim is free of charge. pay on the spot or charge in the first bill ?
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mjchua
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Aug 2 2015, 02:10 PM
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Getting Started

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QUOTE(MakNok @ Aug 2 2015, 11:27 AM) it free for both i got both nano sim and micro sim. only activate nano sim where u register?
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mjchua
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Aug 4 2015, 09:22 PM
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Getting Started

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QUOTE(shizuko87 @ Aug 4 2015, 09:50 AM) 1. nano sim will charged, micro sim free. 2. first registration u will be charged for itemized billing. during registration u need to tell them u want register for e-billing to avoid they charged you RM3 per bill. Before i ported i forgot to tell them and the bill cames LOL RM3... ZZZZ.. then i sent an email to the customer service that i want to register e- billing on July mid last month and their CS replied me my e- billing will started on 01 September 2015. Ytd my bill came and yes RM3 again=.="""""" #$%$&*^^%$#%^&*%$#$ 3. P50 is enough for me. depends lor but i suggest, no need to pay extra RM20 for extra 2 gb unless u always outside and need to surf everytime then take P70 lor.... myself, Office Unifi, Home Unifi... 4. email customer service they will assist you. I had used DIGI, Celcom, Maxis and now i all ported to U mobile. What can i say? i love it compared to the 3 telco i used last time. I based KL/Selangor so the line i'm satisfied!!  so for the e-billing, if we want itemized billing, still charge for RM3 ?
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mjchua
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Aug 4 2015, 09:24 PM
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Getting Started

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QUOTE(Alan Yee @ Aug 3 2015, 07:41 AM) Hmm..... Dunno if I get cheated, I pay on the spot to get the nano sim, I only getting nano sim, not getting micro sim. I register at U Mobile center at Penang (Queensbay Mall). as i know some dealer cut the micro sim to nano sim size for you. for the service center, they provide the original nano sim, which chargeable. I walked in to Berjaya Times Square, they told the nano sim is chargeable.
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mjchua
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Aug 4 2015, 09:27 PM
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Getting Started

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want to check with you guys, the customer service number is 0183881838 (it is mobile number), if we call from our u mobile line, will it chargeable ?
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mjchua
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Aug 4 2015, 10:37 PM
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Getting Started

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QUOTE(MyHeart @ Aug 4 2015, 10:11 PM) Sure kena chargd lo. Coz tat num is not umobile customer service lol.. Cust service 0183881318 foc from umobile number or can direct dial 1318.. So if dial this number, will not charge ?
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mjchua
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Aug 4 2015, 10:39 PM
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Getting Started

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what is the email address of u-mobile customer service? we can just send email request to change something ? how they verify we are the lines owner ?
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mjchua
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Aug 4 2015, 10:54 PM
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Getting Started

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QUOTE(MyHeart @ Aug 4 2015, 10:42 PM) ok ok thanks... another question, for new registration / port in, is the roaming activate by default? how to check ? I dont want the roaming.
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mjchua
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Aug 6 2015, 12:40 AM
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Getting Started

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QUOTE(CnY Garage @ Aug 5 2015, 10:21 AM) it consume ur 018 free call, if u do not have 018 free call, it charges. so dial 0183881318, it charges as normal call... how about dial 1318 from mobile lines ?
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mjchua
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Aug 6 2015, 01:08 AM
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Getting Started

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QUOTE(JayChouYEE @ Aug 6 2015, 12:44 AM) u dial this two number with your umobile no. FREE!! some said free... some said charges applied... I blur blur liao...
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mjchua
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Aug 6 2015, 10:12 PM
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Getting Started

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Today called customer service, confirmed two things.
1. e-billing with itemized - waived RM3 (confirmed with two of my friends bills) 2. can just disable voice mail but with missed call notification enabled. (tested from my phone)
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mjchua
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Sep 1 2015, 01:06 AM
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Getting Started

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umobile hero P70 unlimited call is the member lines also entitle for the unlimited call ?
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