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 U-Mobile Thread V6, www.u.com.my

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mjchua
post Aug 2 2015, 02:00 AM

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I want to port from maxis to umobile, will get it done at umobile times square. A few questions to ask,

1. for nano sim, umobile charge for it ?
2. opt for e-billing, umobile charge for itemized billing ? (maxis waived if opt for e-billing)
3. P50 or P70 more worth?
4. can disable voice mailbox during registration ?

This post has been edited by mjchua: Aug 2 2015, 02:03 AM
mjchua
post Aug 2 2015, 02:10 PM

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QUOTE(Alan Yee @ Aug 2 2015, 09:01 AM)
Nano sim charge for RM10.60. (6% GST included)
Need to pay direct on registration time.

Micro sim is free of charge.
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pay on the spot or charge in the first bill ?
mjchua
post Aug 2 2015, 02:10 PM

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QUOTE(MakNok @ Aug 2 2015, 11:27 AM)
it free for both
i got both nano sim and micro sim.
only activate nano sim
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where u register?
mjchua
post Aug 4 2015, 09:22 PM

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QUOTE(shizuko87 @ Aug 4 2015, 09:50 AM)
1. nano sim will charged, micro sim free.

2. first registration u will be charged for itemized billing. during registration u need to tell them u want register for e-billing to avoid they charged you RM3 per bill. Before i ported i forgot to tell them and the bill cames LOL RM3... ZZZZ.. then i sent an email to the customer service that i want to register e- billing on July mid last month and their CS replied me my e- billing will started on 01 September 2015. Ytd my bill came and yes RM3 again=.="""""" #$%$&*^^%$#%^&*%$#$

3. P50 is enough for me. depends lor but i suggest, no need to pay extra RM20 for extra 2 gb unless u always outside and need to surf everytime then take P70 lor.... myself, Office Unifi, Home Unifi...  rclxms.gif

4. email customer service they will assist you.

I had used DIGI, Celcom, Maxis and now i all ported to U mobile. What can i say? i love it compared to the 3 telco i used last time. I based KL/Selangor so the line i'm satisfied!!  biggrin.gif
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so for the e-billing, if we want itemized billing, still charge for RM3 ?
mjchua
post Aug 4 2015, 09:24 PM

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QUOTE(Alan Yee @ Aug 3 2015, 07:41 AM)
Hmm..... Dunno if I get cheated, I pay on the spot to get the nano sim, I only getting nano sim, not getting micro sim.
I register at U Mobile center at Penang (Queensbay Mall).
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as i know some dealer cut the micro sim to nano sim size for you.
for the service center, they provide the original nano sim, which chargeable. I walked in to Berjaya Times Square, they told the nano sim is chargeable.

mjchua
post Aug 4 2015, 09:27 PM

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want to check with you guys, the customer service number is 0183881838 (it is mobile number), if we call from our u mobile line, will it chargeable ?
mjchua
post Aug 4 2015, 10:37 PM

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QUOTE(MyHeart @ Aug 4 2015, 10:11 PM)
Sure kena chargd lo. Coz tat num is not umobile customer service lol..
Cust service 0183881318 foc from umobile number or can direct dial 1318..
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So if dial this number, will not charge ?
mjchua
post Aug 4 2015, 10:39 PM

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what is the email address of u-mobile customer service? we can just send email request to change something ? how they verify we are the lines owner ?
mjchua
post Aug 4 2015, 10:54 PM

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QUOTE(MyHeart @ Aug 4 2015, 10:42 PM)
Free of charge.
*
ok ok thanks... another question, for new registration / port in, is the roaming activate by default?
how to check ? I dont want the roaming.
mjchua
post Aug 6 2015, 12:40 AM

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QUOTE(CnY Garage @ Aug 5 2015, 10:21 AM)
it consume ur 018 free call, if u do not have 018 free call, it charges.
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so dial 0183881318, it charges as normal call... how about dial 1318 from mobile lines ?
mjchua
post Aug 6 2015, 01:08 AM

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QUOTE(JayChouYEE @ Aug 6 2015, 12:44 AM)
u dial this two number with your umobile no.
FREE!!
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some said free... some said charges applied... I blur blur liao... icon_question.gif rclxub.gif icon_question.gif rclxub.gif
mjchua
post Aug 6 2015, 10:12 PM

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Today called customer service, confirmed two things.

1. e-billing with itemized - waived RM3 (confirmed with two of my friends bills)
2. can just disable voice mail but with missed call notification enabled. (tested from my phone)
mjchua
post Sep 1 2015, 01:06 AM

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umobile hero P70 unlimited call
is the member lines also entitle for the unlimited call ?

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