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 U-Mobile Thread V6, www.u.com.my

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stephantsen
post May 23 2016, 09:23 PM

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QUOTE(jasontanky @ May 23 2016, 04:52 PM)
U Mobile supported Wi-Fi calling on iPhone 5C and above now, pls upgrade yr carrier settings to enjoy the service
*
where you get the news? what about samsung?
Mr.7
post May 23 2016, 09:26 PM

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QUOTE(mun88 @ May 23 2016, 05:05 PM)
how to change setting ???
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QUOTE(stephantsen @ May 23 2016, 09:23 PM)
where you get the news? what about samsung?
*
Here .

Samsung no news.

Samsung

This post has been edited by Mr.7: May 23 2016, 09:27 PM
stephantsen
post May 23 2016, 11:32 PM

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QUOTE(Mr.7 @ May 23 2016, 09:26 PM)
Here .

Samsung no news.

Samsung
*
i think samsung is coming soon smile.gif
JuneResources
post May 24 2016, 09:51 AM

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QUOTE(amanda nordin @ May 23 2016, 03:21 PM)
oh god. Really ?hmm hmm.gif  too bad i have no idea about that maybe you can refer to the customer service maybe. Might be they can settle your problem.
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Still cannot view the full statement outgoing call, sms and data plan which you subscribe.
It is just a tax invoice and show only you reload top up and GST, that simple.

Very noob this umobile~ bangwall.gif
CnY Garage
post May 24 2016, 10:24 AM

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QUOTE(willaw @ May 23 2016, 08:23 PM)
Do anyone know if calls between member and principal are free or not? (For postpaid P50).
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there is no any extra benefit between member and principal lines

but both of them enjoy per day 30 mins free call to any U mobile numbers after the 50 mins free call utilized
willaw
post May 24 2016, 11:17 AM

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QUOTE(CnY Garage @ May 24 2016, 10:24 AM)
there is no any extra benefit between member and principal lines

but both of them enjoy per day 30 mins free call to any U mobile numbers after the 50 mins free call utilized
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Thank you! smile.gif

willaw
post May 24 2016, 09:21 PM

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For Celcom prepaid to port out, what is the cooling period? I heard DiGi is 1 month.

mitodna
post May 25 2016, 12:41 AM

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No cooling period for Digi, I port out after port in there
V3000
post May 25 2016, 12:53 AM

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QUOTE(mitodna @ May 25 2016, 12:41 AM)
No cooling period for Digi, I port out after port in there
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How about Umobile? Any idea?
MilesAndMore
post May 25 2016, 08:17 AM

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QUOTE(mitodna @ May 25 2016, 12:41 AM)
No cooling period for Digi, I port out after port in there
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Was that postpaid or prepaid ?
spikey2506
post May 25 2016, 08:28 AM

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Any of you tried Data Bagpack overseas yet? Does it work without a hitch?
LostAndFound
post May 25 2016, 08:51 AM

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I'm currently in SG. Can read back my previous story, basically the conversion took too long so Mon and Tues I paid RM10 each for data (confirmed by message to my phone). Today I checked, already on P70, and some of my data been used up, so I think during the second half of the day it used the P70 data.

Anyway will complain to U when I get back, their delay cost me RM20.
aeiou228
post May 25 2016, 09:14 AM

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QUOTE(LostAndFound @ May 25 2016, 08:51 AM)
I'm currently in SG. Can read back my previous story, basically the conversion took too long so Mon and Tues I paid RM10 each for data (confirmed by message to my phone). Today I checked, already on P70, and some of my data been used up, so I think during the second half of the day it used the P70 data.

Anyway will complain to U when I get back, their delay cost me RM20.
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Data backpack roam to which network in Singapore ? Must be a specific network or any other network?
SUShuaweie5830
post May 25 2016, 09:15 AM

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QUOTE(aeiou228 @ May 25 2016, 09:14 AM)
Data backpack roam to which network in Singapore ? Must be a specific network or any other network?
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starhub
hitch80
post May 25 2016, 09:59 AM

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Hi guys


Just saw these, are these correct??

VideoOnz

UMI30 - 2.5gb
UMI38 - 2gb

I thought it supposed to be 1.5 and 1gb respectively

This post has been edited by hitch80: May 25 2016, 10:00 AM


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aeiou228
post May 25 2016, 10:23 AM

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QUOTE(huaweie5830 @ May 25 2016, 09:15 AM)
starhub
*
Thanks.

QUOTE(hitch80 @ May 25 2016, 09:59 AM)
Hi guys
Just saw these, are these correct??

VideoOnz

UMI30 - 2.5gb
UMI38 - 2gb

I thought it supposed to be 1.5 and 1gb respectively
*
It was like that all these while. UMI38 lower data quota by 0.5 GB but gets 150 free all networks minutes.
spikey2506
post May 25 2016, 11:10 AM

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QUOTE(LostAndFound @ May 25 2016, 08:51 AM)
I'm currently in SG. Can read back my previous story, basically the conversion took too long so Mon and Tues I paid RM10 each for data (confirmed by message to my phone). Today I checked, already on P70, and some of my data been used up, so I think during the second half of the day it used the P70 data.

Anyway will complain to U when I get back, their delay cost me RM20.
*
Good to know that. I have read a complaint on their fb from this fella having problems using the service in Thailand. I guess he did not properly activated international roaming before he left
dgboy
post May 25 2016, 11:27 AM

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@hitch80

for UMI30, 38 and 50 the VideoOnz quota now follows the total main quota, including promo amount.

This post has been edited by dgboy: May 25 2016, 01:21 PM
SUShuaweie5830
post May 25 2016, 11:29 AM

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Yes, i faced the same problem too on activiting the roaming.

My case
1. Mnp on sunday and got the sim card
2. On monday i went oversea , my previous line was deactivated by afternoon, changed to umobile sim card but still no line
3. Call and check with umobile, basically u need to pay 300 deposit and personally went down to umobile center to request for it, with ur ic and passport copy
4. I very sure i checked the p50 udata 10/day t&c, it nvr mention about tis requirement, but it does mentioned in databackpack website.
5. No choice as i am aldy oversea,i cant really do tat , they offer me alternative solution, to enroll autodebit
6. I concern on the autodebit process tat will take days (the form mention about 14 days), so on tues, i ask my bro to pay the 300 deposit on my behalf , with my ic and passport, but they still reject.
7. No choice had to called umobile customer service, and had a long quarrel with them, they still insists not accepting my 300 deposit pay by my brother (cant really understand , i am paying u money, not taking money from you, u still dont want to accept)
8. No choice, at oversea, i filled in the autodebit form and send them my personal documents like ic, passport, and credit card, etc, (luckily i always keep softcopy in my cloud service) , after email tell them to expedite on the process.
9. Wed ard afternoon, received email to fill up another form to activate the roaming service.
10. Few mins later roaming activated

Overall not a very good experiece, was out of contact for 2 days , from monday afternoon to wed afternoon, dun knw i had missed out how many calls from my client, just hope my boss wun fire me for tat rolleyes.gif

btw plan to lodge in a formal complaint about his matter when i am free , from my point of view this whole procedure is no logic at all, u prefer ppl to enroll ur auto-debit by reject ppl paying u 300

i really cant brain their iso standard or those who review their procedure sweat.gif sweat.gif pls fire them

This post has been edited by huaweie5830: May 25 2016, 11:40 AM
gmix
post May 25 2016, 12:42 PM

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I would like to share my bad experience with Umobile for 3 different case within 1 month after port in into UMobile.

1st regarding the Umobile are late active after port out from digi, i took 2 hours before porting to umobile.

2nd regarding the line, they line in sarawak are always local roaming which are insecure whereby drop call are too frequently.

3rd The data line in 3G are slow like a turtle. and keep on disconnect and reconnect.

My advice, those stay in Sarawak rural area such as sibu, sarikei and other rural area... please take your own risk using a unstable line.


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