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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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supervai
post Oct 17 2020, 10:39 PM

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QUOTE(onthefly @ Oct 17 2020, 11:59 AM)
I have extra tplink 1200ac from TIME telco not in used now.
Can i use it for Maxis Fiber as should be a better router
*
Yes you can
shinjay
post Oct 23 2020, 09:36 PM

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Would like to ask Maxis is still giving the Archer C5v router?
I'm planning to change to Maxis from Unifi, for the RM149/300mbps.. wondering if my Unifi router Archer C5 is better compare to C5v ?
Addword
post Oct 23 2020, 10:36 PM

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Anyone experiencing super low upload speed compare to download speed at night?
My download spd: 650mpbs average
My upload speed: <10mbps....

user posted image
muhammadnajmi96
post Oct 23 2020, 11:08 PM

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QUOTE(Addword @ Oct 23 2020, 10:36 PM)
Anyone experiencing super low upload speed compare to download speed at night?
My download spd: 650mpbs average
My upload speed: <10mbps....

user posted image
*
Nope, it's okay here.

user posted image
SUSCandy12
post Oct 23 2020, 11:24 PM

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QUOTE(Addword @ Oct 23 2020, 10:36 PM)
Anyone experiencing super low upload speed compare to download speed at night?
My download spd: 650mpbs average
My upload speed: <10mbps....

user posted image
*
If you suddenly experience weird drop in speed like odd downloads/uploads like that try turning off your router and modem for like half an hour and rebooting it back up again.

Should it still persists after rebooting them, then it must be Maxis's routing issues. Call them up and demand to speak to at LEAST 2nd level network support to assist you. The first operator who usually picks up will make you go through silly routines and blame it on your equipment.


Addword
post Oct 23 2020, 11:37 PM

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QUOTE(Candy12 @ Oct 23 2020, 11:24 PM)
If you suddenly experience weird drop in speed like odd downloads/uploads like that try turning off your router and modem for like half an hour and rebooting it back up again.

Should it still persists after rebooting them, then it must be Maxis's routing issues. Call them up and demand to speak to at LEAST 2nd level network support to assist you. The first operator who usually picks up will make you go through silly routines and blame it on your equipment.
*
Thanks for advise, will try later. hopefully can restores back to normal.
SUSCandy12
post Oct 23 2020, 11:47 PM

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QUOTE(Addword @ Oct 23 2020, 11:37 PM)
Thanks for advise, will try later. hopefully can restores back to normal.
*
My case was actually like this:
https://forum.lowyat.net/index.php?showtopic=5046321

Is your Maxis Fibre service contract ending soon?
Addword
post Oct 23 2020, 11:48 PM

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QUOTE(Candy12 @ Oct 23 2020, 11:47 PM)
My case was actually like this:
https://forum.lowyat.net/index.php?showtopic=5046321

Is your Maxis Fibre service contract ending soon?
*
No, just renewed for the TV promotions
supervai
post Oct 24 2020, 02:44 PM

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QUOTE(shinjay @ Oct 23 2020, 09:36 PM)
Would like to ask Maxis is still giving the Archer C5v router?
I'm planning to change to Maxis from Unifi, for the RM149/300mbps.. wondering if my Unifi router Archer C5 is better compare to C5v ?
*
If I'm not wrong they are still giving that router. I called the other day to check on upgrading my speed to 300mbps and when they check my device, the person told me this router still supports 300mbps. But take note this router is really terrible..
tabs
post Oct 26 2020, 10:54 PM

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I just installed today, they are still giving C5v router for people. the reason is they want you to get the mesh wifi with them too. that why the router are still so terrible.

I changed from unifi to Maxis due to 300 mbps is cheaper then Unifi. now i get a tplink ax router. everything run smooth. don't waste time to get mesh. not worth of the value
jpaul
post Oct 27 2020, 03:33 PM

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I am using Maxis AC1200 Archer C5v Wireless router.

I would like to block www.youtube.com to avoid my kids to access it.

I noticed inside the router page comes with parental control, any guide how can i activate it?

shinjay
post Oct 28 2020, 09:40 AM

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QUOTE(tabs @ Oct 26 2020, 10:54 PM)
I just installed today, they are still giving C5v router for people. the reason is they want you to get the mesh wifi with them too. that why the router are still so terrible.

I changed from unifi to Maxis due to 300 mbps is cheaper then Unifi. now i get a tplink ax router. everything run smooth. don't waste time to get mesh. not worth of the value
*
I'm applying today, Hopefully my existing Unifi TPlink C5 router still can be use with Maxis Unifi.
jetwash
post Oct 28 2020, 03:32 PM

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Anyone's connection down in Puchong/Cyberjaya?

Both auth and link is up on the modem but there's no connection.
asiatrader98
post Oct 29 2020, 01:16 PM

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QUOTE(jetwash @ Oct 28 2020, 03:32 PM)
Anyone's connection down in Puchong/Cyberjaya?

Both auth and link is up on the modem but there's no connection.
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connection down?
BookerLewitt
post Oct 29 2020, 04:27 PM

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so how long exactly will maxis reach out to you after you sign up for broadband on their website?

I guess either they're overwhelmed with a bunch of people trying to switch to maxis fiber (after a lot of unifi customers lost their discount) or their sales team is just too slow.
jetwash
post Oct 29 2020, 05:19 PM

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QUOTE(asiatrader98 @ Oct 29 2020, 01:16 PM)
connection down?
*
Oh well entire taman, cable cut, all back up within three
hours.
jbmsia
post Oct 30 2020, 01:37 AM

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QUOTE(Addword @ Oct 23 2020, 10:36 PM)
Anyone experiencing super low upload speed compare to download speed at night?
My download spd: 650mpbs average
My upload speed: <10mbps....

user posted image
*
Addword

Yeah, slow upload speed for me as well from about 8pm to 11pm, the upload speed are mostly between 3Mbps to 10Mbps. I am on 100Mbps package, so upload should be 50Mbps, which other time of the day my speedtest does hit 50Mbps or higher. Note, upload speed goes back to normal, higher than 50Mbps during other hours, without having to cycle the power to the modem or router.

This slow upload for me started in this month (October) has been consistent for the past 2 weeks between 8pm and 11pm.

I wonder if Maxis is throttling upload speed during the evening.

I also had 3 LOS (loss of signal? The LOS LED light comes, and no internet access) this month which resolved by itself after about 15 minutes, happens around 12noon to 2pm during the weekends. Don't know if it happens on other day cause I was be at work.


Addword
post Oct 30 2020, 11:19 AM

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QUOTE(jbmsia @ Oct 30 2020, 01:37 AM)
Addword

Yeah, slow upload speed for me as well from about 8pm to 11pm, the upload speed are mostly between 3Mbps to 10Mbps.  I am on 100Mbps package, so upload should be 50Mbps, which other time of the day my speedtest does hit 50Mbps or higher.  Note, upload speed goes back to normal, higher than 50Mbps during other hours, without having to cycle the power to the modem or router.

This slow upload for me started in this month (October) has been consistent for the past 2 weeks between 8pm and 11pm. 

I wonder if Maxis is throttling upload speed during the evening.

I also had 3 LOS (loss of signal? The LOS LED light comes, and no internet access) this month which resolved by itself after about 15 minutes, happens around 12noon to 2pm during the weekends.  Don't know if it happens on other day cause I was be at work.
*
exact same issue 😅

ObeLIsK
post Oct 30 2020, 12:26 PM

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Hey guys,

I'd like to ask if we're to change the maxis default router (maxis Aminia router) to other better routers like Asus/TP-link etc then we wouldn't receive any support from their technician as claimed by them?

The current Aminia router would always freeze after some time of usage and would require a reboot to get things working again...not to mention the random drop in connectivity sometimes.
AuraSapphire
post Oct 30 2020, 01:01 PM

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Hi guys, just wondering if you have experience the same problems as me. Recently for the last 2 month, my Maxis home fibre 30mbps have been behaving weirdly.

I will have random disconnections every one or two hours. Especially at night from around 8pm to 12am. I may get up to 5 disconnections and random spikes in latency, the game's ping goes up to 460ms for a few seconds before going back to normal. Sometimes keep having re-connections non stop up to 20mins before it stablises. Resetting the router/modem and powerline also made no difference. In the more recent 2 weeks, its been more frequent.

I thought because i could be due to the powerline in my home and assume the bad wiring in my house. Then i just found out from my neighbour whose also using the same home fibre facing similar issues.

Is this issue with Maxis or the router/powerline.

Thank you

This post has been edited by AuraSapphire: Oct 30 2020, 01:01 PM

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