It's not fully recovered. No doubt connection is back but Maxis international routing now is still affected.

Speedtest to OVH Singapore now seems throttled. Only getting no more than 5Mbps and on average most international test servers show spike in jitter and increase in latency.

FYI TM also uses a similar modem to this for their VDSL2 customers that are based in high rise HSBB areas.

How come they're not complaining?

Are TM resellers here at work trying to make up stories to promote their services?

I mean come on, the excuse of maintaining your old fixed line number and not being able to connect your phone directly to the BTU is a big fuss when modern day most people are already using mobile lines?

No ISPs cannot simply throttle VPNs just like China which is a government ruling.

People still need to connect to their company's VPNs to work remotely.
Throttle popular VPN services that's another story, that's why it's not good to choose thos highly popular VPNs such as Nord, ExpressVPN, VyperVPN etc.

Go for the lesser popular ones until you find the sweet spot then keep your mouths quiet about it.

Maxis is not so notorious in doing this. TM is way more nasty when it comes to throttling and surveillance. Back when Boosku ruling time, Malaysia was right up there on the surveillance top chart along with China, Turkey and Saudi Arabia.

I tried FTP'ing between 2 devices one act as server and the other client between 2 devices on the same LAN and always fail to connect after the router running for a few hours, then restart it works again.

Somehow the router's firewall seem to be blocking ports after a while. Need to restart then only will work again.

This is not the fault of your ISP but the limitations of the 2.4GHz WiFi itself.
Try changing your channel bandwidth for your 2.4GHz wifi to 40MHz instead of 20MHz to double its speed. Even that you will the most get around 100Mbps only with your wifi un less you use the 5GHz Wi-Fi option.

Why you're only getting 30Mbps is because it's very likely your setting for 2.4GHz channel bandwidth is only set to 20MHz. You need to change it to 40MHz instead.

This is the limitation of using 2.4GHz WiFi the most you can reach is only around 100Mbps with 40 MHz channel bandwidth.

During this MCO period, there will be no installers that will come to your place if you make any application for a new line with any of the telcos. Also all telco customer centres will be closed for walk-ins.Only automatic transaction kiosks and payment machines are available.

I guess you'll at least have to bear with your high bills for 1-2 months more until the MCO is lifted. DO NOT attempt to downgrade or change your current telco plan for time being even if they try to trick you with sweet offers over the line because any changes will RESULT in your contract being locked down for another 24 months.

For your case the 300M plan will be the most appropriate since it can cut down to about half of what you are paying currently. How many users/devices are there in your house?

Don't bother answering agents or trolls in public forums. If they have issues, they can always contact the ISP to file complains or directly contact MCMC.

Why bother answering others trying to persuade them to change their opinions or influence their decisions?

Proof that such speeds are still achievable at peak hours even at 7-8pm to a Singapore test server for a 300M line?

https://testmy.net/db/ZQiwvDT2R

300M is good enough, you take 200M and the other 2 users take 50M.

The satisfaction goes towards unwasted money spent on excess bandwith.

Won't make a big difference for international files. They're capped by all our local isps because of resource constraints/limitations.

Can your 800M Unifi line sustain anywhere close to 800M consistently with direct downloads from servers located in other regions such Europe/USA? You'll be lucky if it can even reach anywhere near 300M.

For your case in your household with less than 4 people, 800M is a waste from experience. Even my Singaporean friends who subscribed anything more than 1Gbps found that their lines were a pure waste because they paid more for nothing.

Unless you're talking about using it for some large office or organization with over 50 people who wants to go online simultaneously requiring a huge load of simultaneous connections, you won't need this much bandwidth. Also to take advantage of it requires enterprise grade routers that can handle that much amount of traffic.

Do you get satisfaction for what you pay for? Like buying a Ferrari which claims to have a top speed of 260MpH when you know our local highway speed limit is only 110km/h?
You spend 10X less buying a Honda Civic Type R which can easily speed around 160km/h. At the end who is more satisfied with his purchase?

This Maxis Home Fibre offer is STRICTLY offered to selected Maxis subscribers only.
Does not APPLY to Astro Broadband and Hotlink Flex Plus Fibre or has any co-relation with them even though they share the same wholesale ISP as Maxis Broadband.

They DO NOT follow/share Maxis's Home Fibre contract terms in any way.


@joshhd, there's a concern though. Even if opt out or downgrade from the 100M/300M plan after say 1 month when the MCO ends, you'll need to pay the FULL RM129/149 rate for that particular month itself before reverting back to the 30M plan's RM89 which will readjust back the following month thereafter.

Meaning say you decide to DOWNGRADE back to RM89 30M plan in May 2020, the rebates will be forfeited and you need to pay RM129+6% (additional RM40) for that month before the rate reverts back to RM89 in June 2020.

Mine is on TM HSBB with modem supplied by TM. Working fine here.
I'm using Google DNS only.

Twitter loads instantaneously.

Free for one month only for 30M to 100M.
Free 2 months for 100M to 300M

No changes to contract will continue from where you signed up last time for installation.

If you downgrade before the offer ends, say in 1 months time. You only need to pay the RM40 difference from your regular monthly fee before reverting back to the cheaper one you're enjoying.

What number is the call originated from?

It has to be 123 which is official Maxis call centre. If it's some mobile number or calling your mobile number it's from some unscrupulous agent.

Maxis will either call your home fixed line, your ONE plan registered Maxis mobile number via 123 or email you directly.

I don't see why 100M needs a new router. You're currently on 30M or 100M?

I did not upgrade mine as well. Only 1 person using so 100Mbps is pure waste. Now trying to cut cost on my mobile line instead. Maybe with unlimited calls and smaller data quota since home already got fast WiFi.

TM modem is free, it's on leased you need to return it when you terminate your line in future. You don't need to renew your contract because it's supposed to be replaced free of charge to cater for higher speed plans.

Only issue is during MCO if you're not in green area, TM cannot replace it for you.

Router you can always purchase your own from online shopping sites. I don't see why they are asking him to renew his contract.

The Technicolor router you're referring to is not distributed by Maxis Home Fibre to their customers. It's for Astro Broadband for connecting with their Astro set-top boxes(STB). Yes, it's crappier than the Aminia MA-131 or TP-Link C5V but the Technicolor router is the only working router that is compatible with the Astro Broadband IPTV tv boxes. They're only supplied to Astro Broadband subscribers now which is not relevant to this thread.

This Technicolor router has no 5GHz WiFi band and this is the reason why ASTRO IPTV Broadband is only offered upto 30M in many areas in this country due to this shortcoming.

Should you decide to renew your contract and get a new C5V/newer router after the MCO, please request your Maxpert installer to pull along the TM installer to replace your old Alcate-Lucent I240(silver old box) with a new Nokia ONT/fibre modem to future proof your connection for gigabit connection.

Alcatel-Lucent has been acquired by Nokia around 5 years back.

The fibre modem has a very sleek and slimline design.

I'm referring to the ASTRO IPTV Broadband which does not require satellite dish use ethernet cable connected to router directly like cable TV plan.

They're forced to only use that Technicolor router only.

Maxis customers who use the old Technicolor routers are those older customer more than 24 months ago.

Going as cheap as RM68 per unit on Carousell Malaysia.



Some are selling at Mudah for RM100.

Yes that's the new ONT replacement for those areas previously using Alcatel-Lucent modems.

There are 3 OLT vendors for TM Unifi FTTH if I'm not wrong.

1)Nokia (previously Alcatel-Lucent)
2)Huawei
3)Fiberhome, Wuhan

I do not have the specific model number myself. Maybe can try searching the internet. My area's OLT is not using Nokia OLT multiplexer equipment for FTTH.

Not really with GPON standard it's stricter. The fibre modem and OLT multiplexer must be of same brand for achieving compatibility.

Also if you plan on switching to Maxis, don't cancel your Unifi line just yet. Apply for Maxis Home Fibre and have their installer come install their router first on your ONT(fibre modem) then only go and terminate your Unifi line.

That way you won't risk losing your HSBB port because if you're living in landed, your neighbors might be already on waiting list. Once you release your port, they might take it up immediately putting you on thr next waiting list indefinitely.