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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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kumahachi
post Nov 2 2015, 04:05 PM

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Hi Maxis, I'm also still having bad latency to Singapore Steam Servers, especially for Dota 2. Even if the ping is good, it is very unstable.

Also, my upload speeds have been terrible:

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Maxis
post Nov 2 2015, 05:21 PM

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QUOTE(kumahachi @ Nov 2 2015, 04:05 PM)
Hi Maxis, I'm also still having bad latency to Singapore Steam Servers, especially for Dota 2. Even if the ping is good, it is very unstable.

Also, my upload speeds have been terrible:

user posted image
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Hi kumahachi,

May we know your issue happens only when you playing online game or normal internet surfing as well?

Thank you
nana174
post Nov 2 2015, 07:14 PM

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QUOTE(Maxis @ Nov 2 2015, 05:21 PM)
Hi kumahachi,

May we know your issue happens only when you playing online game or normal internet surfing as well?

Thank you
*
My problem just getting ignored? All the more reason I should cancel my subscription with Maxis?

What kind of service is this...
jusbella
post Nov 2 2015, 08:22 PM

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going to sign up 30mbps fibre!!! MaxisONE 188 Plan user here happy.gif
jslim18
post Nov 2 2015, 10:56 PM

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Good News! Please be informed that Maxis will be having Maxis Home Fibre promotion from 2nd November 2015 until 31st December 2015. This promotion is only available for 10Mbps, 20Mbps and 30Mbps package. Kindly note that the Free 1 month Subscription will only be reflected in 2nd bill. Whatsapp me for more details
kumahachi
post Nov 3 2015, 10:03 AM

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QUOTE(Maxis @ Nov 2 2015, 05:21 PM)
Hi kumahachi,

May we know your issue happens only when you playing online game or normal internet surfing as well?

Thank you
*
Hi Maxis,

The bad latency is very apparent in online games, whereas I noticed the extremely slow upload speed when I was uploading a video on YouTube. A 150mb video took me >2 hours, which is ridiculous for what I'm currently paying for.
zhiyuan
post Nov 3 2015, 02:15 PM

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QUOTE(jslim18 @ Nov 2 2015, 10:56 PM)
Good News! Please be informed that Maxis will be having Maxis Home Fibre promotion from 2nd November 2015 until 31st December 2015. This promotion is only available for 10Mbps, 20Mbps and 30Mbps package. Kindly note that the Free 1 month Subscription will only be reflected in 2nd bill. Whatsapp me for more details
*
Hi ... what is the available promotion? thanks.

jslim18
post Nov 3 2015, 06:15 PM

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You get the first month free of charge when you subscribe to Maxis Home Broadband package. Note that it is 24 months contract. They just announced it yesterday [1 NOV 2015].

QUOTE(zhiyuan @ Nov 3 2015, 02:15 PM)
Hi ... what is the available promotion? thanks.
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ArmedandDangerous
post Nov 8 2015, 01:46 AM

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What happened to the Maxis 100Mbps package? All mention of it has been removed from the Maxis Fibre website.
jusbella
post Nov 9 2015, 01:01 PM

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When u try apply online its still able let u choose the package smile.gif


QUOTE(ArmedandDangerous @ Nov 8 2015, 01:46 AM)
What happened to the Maxis 100Mbps package?  All mention of it has been removed from the Maxis Fibre website.
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Lee Hoe Mun
post Nov 9 2015, 09:37 PM

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QUOTE(jusbella @ Nov 2 2015, 08:22 PM)
going to sign up 30mbps fibre!!! MaxisONE 188 Plan user here happy.gif
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You'll regret after you start using your "No latency internet"
Lee Hoe Mun
post Nov 9 2015, 09:42 PM

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QUOTE(iextra81 @ Oct 6 2015, 01:13 PM)
what Maxis fiber got problem? I just sign up for 10Mbps maxis fiber leh!! dun scare me
my area no time
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Well,how is the performance?
jusbella
post Nov 9 2015, 09:45 PM

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already sign up and installed, I'm normal usage + using VPN all the time, no issue currently, using whatsapp, wechat, fb, surf net, streaming drama/movies no issue at all...


QUOTE(Lee Hoe Mun @ Nov 9 2015, 09:37 PM)
You'll regret after you start using your "No latency internet"
*
Lee Hoe Mun
post Nov 10 2015, 12:58 AM

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QUOTE(jusbella @ Nov 9 2015, 09:45 PM)
already sign up and installed, I'm normal usage + using VPN all the time, no issue currently, using whatsapp, wechat, fb, surf net, streaming drama/movies no issue at all...
*
Well,you're lucky then.
Look at my speeduser posted image
Interesting right?
Maxis.any explanation for this?I do this test when 1 user is connected to the internet and there is no torrenting.
I get this kind of stupid speed almost most of the time.
jusbella
post Nov 10 2015, 12:59 AM

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You are in high rise or flat house?


QUOTE(Lee Hoe Mun @ Nov 10 2015, 12:58 AM)
Well,you're lucky then.
Look at my speeduser posted image
Interesting right?
Maxis.any explanation for this?I do this test when 1 user is connected to the internet and there is no torrenting.
I get this kind of stupid speed almost most of the time.
*
Lee Hoe Mun
post Nov 10 2015, 01:02 AM

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QUOTE(jusbella @ Nov 10 2015, 12:59 AM)
You are in high rise or flat house?
*
Terraced house smile.gif
Even Maxis can't fix my problem.
jusbella
post Nov 10 2015, 01:05 AM

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Me too terrace...

Maybe Unifi changed infrastructure which caused them issue? Hopefully they'll working each other to solve the issue.

U try test using VPN first see the result first..

QUOTE(Lee Hoe Mun @ Nov 10 2015, 01:02 AM)
Terraced house smile.gif
Even Maxis can't fix my problem.
*
Lee Hoe Mun
post Nov 10 2015, 01:08 AM

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QUOTE(jusbella @ Nov 10 2015, 01:05 AM)
Me too terrace...

Maybe Unifi changed infrastructure which caused them issue? Hopefully they'll working each other to solve the issue.

U try test using VPN first see the result first..
*
VPN doesn't help me.It's been 5 months

jusbella
post Nov 10 2015, 01:10 AM

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Which VPN u use?

What about u complain to mcmc?


QUOTE(Lee Hoe Mun @ Nov 10 2015, 01:08 AM)
VPN doesn't help me.It's been 5 months
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Lee Hoe Mun
post Nov 10 2015, 01:11 AM

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QUOTE(jusbella @ Nov 10 2015, 01:10 AM)
Which VPN u use?

What about u complain to mcmc?
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I did,I have done everything I could.
Betternet.

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