got the 10Mbps package and it was installed last Sat

Speed and stability, so far so good.

I do have same problem and lodge complain to Maxis on Monday. This is my second time complain lodged. Heard this is not new and common issue due to the router. My neighbours that using Maxis Fiber also have same issue when I ask them but those using Unifi never experience DC.

yea, that's why our issue will not be taken up by the 'maxis' representative in lowyat

it's a common problem in maxis

There is 2 options to tackle this issue,

1st - change the router own self to third party brand
2nd - change to Unifi

But main issue is the contract. If terminate within contract, have to pay RM 500 despite facing the router issue.

I know MaxisHome have capped speed at night. How about streaming?

Hi petlu28,

Allow us to clarify on our FUP policy implemented for the home fibre internet services. Our FUP policy only will affect the speed wherein it will be throttled to 500kbps for P2P data transaction during peak hours (8pm - 2am). Hence, for other data transactions (except P2P data transaction), FUP policy does not apply.

Thank you

hi anyone using TP-link or asus router
for supported maxis voip?
replace the Thomson n784n router?

Thanks your info.

Hi Soulmad,

We have response to you via PM

Thank you

i've been having intermittent packet loss issue, ping is good to my router.

only to public internet.




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What is your location? I have been facing this issue for the entire day.

same in Subang Area

Having same issue. Can surf nicely for 2-3 minutes. Then disconnects for 10-30 seconds. Rinse and repeat.

Can't even do my job properly.

IccyAsd blacktubi Kindly report how's your internet. It seems OK now cos I no longer dc in my game.

edit: still dc but not as frequent as 30 seconds once.

edit 2: maxis staff just called. said connection should be ok now. if experience any dc within an hour or two, we were advised to give them a call. haven't experienced any disconnection on my side. on high ping (250++ms on Dragon Nest)

This post has been edited by patienceGNR: Oct 30 2015, 09:45 PM

Issue is resolved for me, no idling or dc issue after 28mins =)



This post has been edited by IccyAsd: Oct 30 2015, 09:41 PM

Connection looks good now.

For the pass 2 weeks, my maxis connection has been crappy as hell especially during peak time.

My connection to Singapore anything is the worse, its so bloody near also so much delay.





Nothing is done, I will really consider going back to unifi 30mb, only RM179 now.

Very slow internet today. Can't watch any twitch/yotube livestream...

I got a friend working in maxis and he said that its because stupid maxis only rents XX amount of fibre lines form TMNET but go and keep signing up new customers.

They have way more home fibre customers than the amount of lines they have end up so damn congested and during peak hours, its totally game over.

Either you get disconnect cause another customer connect to that port or everything lags like shit...

Maxis also routes all our traffic through their stupid servers for tracking / monitoring / recording before going to TMNET, so there is extra traffic congestion there for no reason

Omg!!! I just apply only.