Hi hmwong,

Kindly PM us with your account details as reference for our further checking.

TQ

Opps it seem like Maxis fibre is having problem....should I consider Time?

I have a question and i hope this is the right place to ask. Login id - xxxxxx@home.maxis.com.my Password - ? i have lost my 1st service sheet which contains the password details. How do i reacquire this information?

Hi richsts762010,

the password will be xxxxxx + 1. For example, 123456@home.maxis.com.my, the password will be 1234561.

Thank you

OIC thanks, I'll try

hey guys, i'm using maxis home fibre internet

anyone have intermittent down time with maxis? i'm talking short period of disconnect especially the past few months. basically what i mean is that i can stay connected ALL the time. if like i'm playing a 60 min online video game or watching a movie online, i'll dc a few times, or the movie will not buffer at all a few times for like 30sec - 1 minute.

this is slightly frustrating

Im planning on signing up for maxis fibre 10mbps. How are the speeds in shah alam.

And how is the installation. It says free. but when you read through terms and conditions it says the cost can go up to rm500 if they need to do additional stuff. So what does the free installation cover?

Thank you in advance.

hi kingbling, please refer my post above. i stay in seksyen 13 in a new condo as well. but if you don't mind this kind of problems go ahead.. unless someone can help me fix these problems.

yesterday was playing an online game dced 3-4 times in an hour.

Hello my friend,

How much did your installation cost?

I tempted to subscribe to their 20mbps package but i'm scared if it's gonna lag during gaming, people complain about gaming issue a lot from maxis. i play games a lot and i dont want any sudden disconnection. I'd subscribe for unifi if I can but they dont cover my area as Maxis already bought that place and they blocked TM. I live in Paya Jaras Sungai Buloh area I wonder if the line is good there? Anyone can light me up?

Hi,

I'm facing the same problem. I frequently get disconnected when i'm playing online games and when streaming movies. Never had this problem when i was using Unifi. Thinking of changing my line back to Unifi soon.

i got disconnection and high latency issue on my maxis fiber as well... steam server getting between 100 to 200ms side by side with unifi which is about 30 - 60ms.

on good days im getting 40ms but .... since i was using it already more than 2 months ... speed degrades by day ....

im still fustrated with the speed...sigh ... any one here gets the same problem i get?

Hi Maxis support,

Can you expand your service to Seri Pristana (Saujana Utama) area? I might be move to the new house in next 2-3 month?

Thanks.

anyone know where maxis infra 100MBps are supported?


near selayang or kepong?

Hi,

Please PM your complete address and we will help to check the coverage for you. TQ

Is there any third party router that can handle maxis fibre + astro iptv? Voip is not important for me. I am a current astro iptv + maxis Fibre 10 mbps user. My Technicolor router's signal drops off almost 2 hrs every day. Restart the router and modem also no use. Still can't connect to the WiFi network.

--PMed--

Hi there,

Did anyone manage to request a reduction on the fee for 10Mbps from RM168 to RM148?

I signed up maxis home fibre more than 2 years ago and I am paying RM168 per month for 10Mbps, I just checked out at maxis' website and now 10Mbps is at RM148.

Wonder if I can request for a fee reduction or should I just cancel or re-signup? Else might want to switch to other ISP for lower cost

Thank you.

For maxis iptv users there is a stable way to replace the routers. Kindly PM me for info

Hi,

Pls PM us your name, account number and modem ID for further checking. TQ