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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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khelben
post Nov 13 2015, 01:09 AM

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QUOTE(blacktubi @ Nov 13 2015, 12:52 AM)
Facing a lot of packet loss now. Anyone having the same issue?
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Me, but it's more like no packets at all rather than packet loss laugh.gif

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blacktubi
post Nov 13 2015, 01:11 AM

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QUOTE(patienceGNR @ Nov 13 2015, 12:57 AM)
Yeap. I am. Everything cannot load. Including LYN forum.

I am, however, still able to download something at max speed. Anyway, yeah, it's very bad, but no disconnection. I wanted to come on to the forum to ask, and it seems I'm not the only one. You are in Subang/PJ/Damansara area?
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Yup, PJ area. The same thing just happen 2 weeks ago and it happens again. I am really disappointed with Maxis' stability. doh.gif
Lee Hoe Mun
post Nov 13 2015, 01:18 AM

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At this moment,I almost unable to access to the internet with the Maxis Fibre 10 mbps.
patienceGNR
post Nov 13 2015, 01:18 AM

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Same issue as 2 weeks ago.

My packet loss is getting worse, from 30% now 50%. I'm pretty pissed off 2 weeks ago, but because today I'm gonna watch movie tonight, I won't be bothered - but I have business to run as well. So I expect it to be stabilised again the next morning, hopefully.


educationseeker
post Nov 13 2015, 01:22 AM

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and maxis wanted us to sign up to their astro iptv.can't even give us consistency.
patienceGNR
post Nov 13 2015, 01:24 AM

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Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=18ms TTL=51
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Request timed out.
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Ping statistics for 8.8.8.8:
Packets: Sent = 58, Received = 36, Lost = 22 (37% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 19ms, Average = 17ms

blacktubi
post Nov 13 2015, 01:25 AM

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May I know if public IP users are facing the same issue as well?
patienceGNR
post Nov 13 2015, 01:25 AM

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Double posted.

This post has been edited by patienceGNR: Nov 13 2015, 01:27 AM
Lee Hoe Mun
post Nov 13 2015, 02:23 AM

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QUOTE(blacktubi @ Nov 13 2015, 01:25 AM)
May I know if public IP users are facing the same issue as well?
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Yes.
IccyAsd
post Nov 13 2015, 09:43 AM

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problem is resolve now, having the same problem as last week yesterday night

This post has been edited by IccyAsd: Nov 13 2015, 09:43 AM
jusbella
post Nov 13 2015, 09:46 AM

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Yup, they are having maintenance every night.

hopefully from now on its permanent fix smile.gif


QUOTE(IccyAsd @ Nov 13 2015, 09:43 AM)
problem is resolve now, having the same problem as last week yesterday night
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This post has been edited by jusbella: Nov 13 2015, 09:46 AM
Lee Hoe Mun
post Nov 13 2015, 10:59 AM

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QUOTE(IccyAsd @ Nov 13 2015, 09:43 AM)
problem is resolve now, having the same problem as last week yesterday night
*
Resolved?I still got 100 ping.
Currylaksa
post Nov 13 2015, 11:00 AM

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Online games red bar, macam not solved cry.gif

Will contact CS by phone after work
jusbella
post Nov 13 2015, 12:11 PM

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They will fix area by area. Just be patience.


QUOTE(Lee Hoe Mun @ Nov 13 2015, 10:59 AM)
Resolved?I still got 100 ping.
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MystiqueLife
post Nov 13 2015, 01:51 PM

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If you guys didn't know, ISPs perform network upgrade/maintenance during window time from 0000 hours to 0600 hours because that's the least impacted service affecting for customers.

Be it UniFi, Maxis or Ohana, it's all the same. If you are facing issue past midnight, it's probably work is being done somewhere to upgrade/fix issues. smile.gif
jusbella
post Nov 13 2015, 01:57 PM

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Yup, u r correct. there is no 100% perfect ISP.

Just be patience and it will eventually solved one day.


QUOTE(MystiqueLife @ Nov 13 2015, 01:51 PM)
If you guys didn't know, ISPs perform network upgrade/maintenance during window time from 0000 hours to 0600 hours because that's the least impacted service affecting for customers.

Be it UniFi, Maxis or Ohana, it's all the same. If you are facing issue past midnight, it's probably work is being done somewhere to upgrade/fix issues.  smile.gif
*
IccyAsd
post Nov 13 2015, 02:09 PM

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QUOTE(Lee Hoe Mun @ Nov 13 2015, 10:59 AM)
Resolved?I still got 100 ping.
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when i was having issue my ping to www.yahoo.com is at 90-100, this morning the result is at 10-15 so its consider resolved for me smile.gif

This post has been edited by IccyAsd: Nov 13 2015, 02:17 PM
Lee Hoe Mun
post Nov 13 2015, 04:32 PM

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QUOTE(jusbella @ Nov 13 2015, 12:11 PM)
They will fix area by area. Just be patience.
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Patience?I gave them about 6 months.They are still not able to provide a stable internet. Especially for gaming,horrible internet.
Lee Hoe Mun
post Nov 13 2015, 04:34 PM

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QUOTE(MystiqueLife @ Nov 13 2015, 01:51 PM)
If you guys didn't know, ISPs perform network upgrade/maintenance during window time from 0000 hours to 0600 hours because that's the least impacted service affecting for customers.

Be it UniFi, Maxis or Ohana, it's all the same. If you are facing issue past midnight, it's probably work is being done somewhere to upgrade/fix issues.  smile.gif
*
Ha!Looks like Maxis doing the maintenance whole year from day to night then. My internet never get better since May.
1234kingbling
post Nov 13 2015, 04:41 PM

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I have a question, how will they do their installation? I have a small tm box at the back of my house which is connected to telephone sockets all over the house. Will maxis connect it at that box?

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