I pity the game developers as well.
Most of them think GTX970 really 4gb card and so they set the game engine to allocate exactly 4GB.
Then suddenly nvidia driver starts interfering and force the VRAM usage to stay under 3.5GB.

I guess game developers also have headache over this issue.

This fiasco... ram-gate... As bad as many ppl are painting them now, it won't hurt Nvidia much IF AMD can't challenge them with their next-gen card.

m'sia accept refund? at US can refund but here i don't think so.

Not surprised to see the people complaining are also people who don't use resolutions higher than 4k and does not utilize 4GB VRAM.

Yes, TOTALLY. BUT... am not in agreement with the way NVidia is doing their business though...

They could've just stick to 3GB instead.

The GTX 970 doesn't work too well on 4k reso anyway.

when I bought GTX970 I never think it will handle the 4k resolution, and I also don't problem to play all the games i play with it.

but I not happy is because nvidia CHEAT us the spec

https://www.change.org/p/nvidia-refund-for-...=share_petition

same here but i just wanna see some movies with 4k. "honesty is the best policy"

Kinda agree

Statement from nVidia employee-cum-mod:-

Hey,

First, I want you to know that I'm not just a mod, I work for NVIDIA in Santa Clara.

I totally get why so many people are upset. We messed up some of the stats on the reviewer kit and we didn't properly explain the memory architecture. I realize a lot of you guys rely on product reviews to make purchase decisions and we let you down.

It sucks because we're really proud of this thing. The GTX970 is an amazing card and I genuinely believe it's the best card for the money that you can buy. We're working on a driver update that will tune what's allocated where in memory to further improve performance.

Having said that, I understand that this whole experience might have turned you off to the card. If you don't want the card anymore you should return it and get a refund or exchange. If you have any problems getting that done, let me know and I'll do my best to help.

--Peter

now i think who wanna return card or exchange to others card you can do it.

You guys in luck. nVidia will personally contact your seller and make sure you guys get a refund:-





This post has been edited by gogo2: Jan 28 2015, 12:08 PM

they keep delete users posts.... speechless

Not sure the refund thingy will work here in Malaysia though.

i got respond from Gigabyte, just speechless on the support.

Dear Johnny Wong,

This is the hardware design and since there is nothing wrong with the hardware, there is no return offer on it. Below is the official statement from NVIDIA for your reference.

The GeForce GTX 970 is equipped with 4GB of dedicated graphics memory. However the 970 has a different configuration of SMs than the 980, and fewer crossbar resources to the memory system. To optimally manage memory traffic in this configuration, we segment graphics memory into a 3.5GB section and a 0.5GB section. The GPU has higher priority access to the 3.5GB section. When a game needs less than 3.5GB of video memory per draw command then it will only access the first partition, and 3rd party applications that measure memory usage will report 3.5GB of memory in use on GTX 970, but may report more for GTX 980 if there is more memory used by other commands. When a game requires more than 3.5GB of memory then we use both segments.

Regards,
GIGABYTE

hahaha... there. Looks like we're all sticking to our 970s then. XD

Haha looks like i very lucky sticking with 770 instead of pulling the trigger 4 the dual 970

While I agree, there are also some legit complaints from users not on 4k or beyond. There are users who are playing at 1440p and also using SLI 970s, 1440p can indeed breech the 3.5GB VRAM. SLI or not, a game is a stutter fest after that. It's not the average FPS, it's the frametime.

This post has been edited by SSJBen: Jan 28 2015, 12:51 PM

ehhh typo there on my post - actually I was supposed to type 2K / Full HD.

SLI users would be the minority, of which I think they will often be using at 4K but whether it goes beyond 3K VRAM would depend on the game and setting, DA:I at Ultra settings should be one of those few titles that take up VRAM.

Meh. I'm a minority with SLI 970 and 1440p then.

For now, fortunately it's only a handful of games that are VRAM hogs. But Dying Light is out now, will try later today to see if it'll be a stutter fest or not.