when I bought GTX970 I never think it will handle the 4k resolution, and I also don't problem to play all the games i play with it.

but I not happy is because nvidia CHEAT us the spec

https://www.change.org/p/nvidia-refund-for-...=share_petition

Hey,

First, I want you to know that I'm not just a mod, I work for NVIDIA in Santa Clara.

I totally get why so many people are upset. We messed up some of the stats on the reviewer kit and we didn't properly explain the memory architecture. I realize a lot of you guys rely on product reviews to make purchase decisions and we let you down.

It sucks because we're really proud of this thing. The GTX970 is an amazing card and I genuinely believe it's the best card for the money that you can buy. We're working on a driver update that will tune what's allocated where in memory to further improve performance.

Having said that, I understand that this whole experience might have turned you off to the card. If you don't want the card anymore you should return it and get a refund or exchange. If you have any problems getting that done, let me know and I'll do my best to help.

--Peter

now i think who wanna return card or exchange to others card you can do it.

they keep delete users posts.... speechless

i got respond from Gigabyte, just speechless on the support.

Dear Johnny Wong,

This is the hardware design and since there is nothing wrong with the hardware, there is no return offer on it. Below is the official statement from NVIDIA for your reference.

The GeForce GTX 970 is equipped with 4GB of dedicated graphics memory. However the 970 has a different configuration of SMs than the 980, and fewer crossbar resources to the memory system. To optimally manage memory traffic in this configuration, we segment graphics memory into a 3.5GB section and a 0.5GB section. The GPU has higher priority access to the 3.5GB section. When a game needs less than 3.5GB of video memory per draw command then it will only access the first partition, and 3rd party applications that measure memory usage will report 3.5GB of memory in use on GTX 970, but may report more for GTX 980 if there is more memory used by other commands. When a game requires more than 3.5GB of memory then we use both segments.

Regards,
GIGABYTE

I hope that too, but thing always not what we want., just like what Gigabyte replied.

this worst support i ever experienced.

should be less then RM1.4k

if hardware issue, no matter how good the driver also can't help