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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!

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kop2299
post Jun 3 2015, 02:38 PM

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I activated the new card today and will update how fast can receive the code to claim the free BB phone.
Human Nature
post Jun 3 2015, 03:50 PM

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QUOTE(kop2299 @ Jun 3 2015, 02:38 PM)
I activated the new card today and will update how fast can receive the code to claim the free BB phone.
*
waiting for your update biggrin.gif

i just called HSBC to check on my application status, still pending. at least I know it is there already.
sj0217
post Jun 3 2015, 04:16 PM

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QUOTE(Human Nature @ Jun 3 2015, 03:50 PM)
waiting for your update  biggrin.gif

i just called HSBC to check on my application status, still pending. at least I know it is there already.
*
Cool... rclxms.gif

for my case, already send follow up email last week, still no any news from bank cry.gif
rykarin
post Jun 3 2015, 05:50 PM

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I received email last 2 days, mention that my application approved. Waiting credit card only, will deliver within a week..
mamamia
post Jun 3 2015, 06:35 PM

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My case worst.. Send to ringgitplus but no one call me
karcity
post Jun 3 2015, 07:20 PM

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QUOTE(mamamia @ Jun 3 2015, 07:46 AM)
If I'm u, I will complain n get back the 8%. They must refund to u.
*
HSBC rebate system is very complicated. To track the rebate also very difficult. The weekends rebate is to be rebate 6-8 weeks later. The weekday rebate is on other interval. To call CS and talk to a human is very time consuming in HSBC. At times , you could just sit there and waited 30 mins. Sometimes, I met with some unprofessional CS. Then I need to call like 10 times to solve an issue. At the end, I rather just spend extra 100.
sj0217
post Jun 3 2015, 07:57 PM

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QUOTE(mamamia @ Jun 3 2015, 06:35 PM)
My case worst.. Send to ringgitplus but no one call me
*
.
Same same, still waiting... How many days already?
mamamia
post Jun 4 2015, 12:15 PM

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QUOTE(sj0217 @ Jun 3 2015, 07:57 PM)
.
Same same, still waiting... How many days already?
*
May 19 until now.. Sent email to ringgitplus twice to check d.. Still no news..
chenhui87
post Jun 4 2015, 03:09 PM

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have been sent the redemption code to ringgitplus for more than 1 week to redemp my Huawei media pad. havent get my item yet. sigh....
Human Nature
post Jun 4 2015, 03:48 PM

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My RP application is approved. Is the unique code = Application ID?
mamamia
post Jun 4 2015, 04:48 PM

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RM0.00 Thank you for using HSBC/HSBC Amanah credit card/-i(s).We are pleased to advise that we have waived your credit card/-i(s) annual fees due in Jun 2015.

Received this SMS. No need to call up..

This post has been edited by mamamia: Jun 4 2015, 04:48 PM
amidamaru
post Jun 5 2015, 12:21 AM

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QUOTE(mamamia @ Jun 3 2015, 06:35 PM)
My case worst.. Send to ringgitplus but no one call me
*
Lucky me. just apply through ringgitplus on 27/5. 29/5 they contact me and ask me to provide all the document needed. tongue.gif
den
post Jun 5 2015, 12:52 AM

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waa.. so many ppl applied through ringgitplus here?

my application was quite smooth

may 10 - submission via ringgitplus
may 12 - hsbc agent called and get my info through the phone.
may 18 - hsbc agent called and my card is approved
may 25 - received my card, activated.
june 01 - called hsbc directly to get the code and redeemed the gift online.


now waiting for my free huawei tablet... don't know when will arrive =.=



Reply from Diana

"Thank you for getting back to us. I'm sorry that you have not received
your free Gift from us. A fresh batch of tablets has just arrived to our
warehouse.

We have had overwhelming response from customers and your shipment is in
queue right now. Not to worry your gift is secured!

We do sincerely apologize for this delay. You’ll be getting your
exclusive gift from RinggitPlus soon!"

den
post Jun 5 2015, 12:55 AM

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From: Federal Territory of KL Status: Widowed



QUOTE(kop2299 @ Jun 3 2015, 02:38 PM)
I activated the new card today and will update how fast can receive the code to claim the free BB phone.
*
maybe try to call if can expedite the process? tongue.gif

Human Nature
post Jun 5 2015, 12:57 AM

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QUOTE(den @ Jun 5 2015, 12:52 AM)
waa.. so many ppl applied through ringgitplus here?

my application was quite smooth

may 10 - submission via ringgitplus
may 12 - hsbc agent called and get my info through the phone.
may 18 - hsbc agent called and my card is approved
may 25 - received my card, activated.
june 01 - called hsbc directly to get the code and redeemed the gift online.
now waiting for my free huawei tablet...  don't know when will arrive =.=
it took 7 days from approval to the delivery of the card, that is pretty long. normal post or courier?
sj0217
post Jun 5 2015, 01:00 AM

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QUOTE(den @ Jun 5 2015, 12:52 AM)
waa.. so many ppl applied through ringgitplus here?

my application was quite smooth

may 10 - submission via ringgitplus
may 12 - hsbc agent called and get my info through the phone.
may 18 - hsbc agent called and my card is approved
may 25 - received my card, activated.
june 01 - called hsbc directly to get the code and redeemed the gift online.
now waiting for my free huawei tablet...  don't know when will arrive =.=
Reply from Diana

"Thank you for getting back to us. I'm sorry that you have not received
your free Gift from us. A fresh batch of tablets has just arrived to our
warehouse.

We have had overwhelming response from customers and your shipment is in
queue right now. Not to worry your gift is secured!

We do sincerely apologize for this delay. You’ll be getting your
exclusive gift from RinggitPlus soon!"
*
QUOTE(amidamaru @ Jun 5 2015, 12:21 AM)
Lucky me. just apply through ringgitplus on 27/5. 29/5 they contact me and ask me to provide all the document needed.  tongue.gif
*
Maybe you all apply for higher credit card like Platinum and above ?? So process should be more faster?? biggrin.gif
fly126
post Jun 5 2015, 01:08 AM

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QUOTE(Human Nature @ Jun 5 2015, 12:57 AM)
it took 7 days from approval to the delivery of the card, that is pretty long. normal post or courier?
*
By Snail Mail... whistling.gif
rykarin
post Jun 5 2015, 01:44 AM

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QUOTE(den @ Jun 5 2015, 12:55 AM)
maybe try to call if can expedite the process?  tongue.gif
*
U mean, call their 24hrs hotline CS number?

qqbill
post Jun 5 2015, 11:55 AM

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hi, received my card and activated but too bad the CS on phone not able to provide me RP blackberry redemption code, asked me to wait for 2-3 days if not receive then only call again... is it normal ?

kop2299
post Jun 5 2015, 12:00 PM

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QUOTE(qqbill @ Jun 5 2015, 11:55 AM)
hi, received my card and activated but too bad the CS on phone not able to provide me RP blackberry redemption code, asked me to wait for 2-3 days if not receive then only call again... is it normal ?
*
At least 7 working days to process. If not then only call.
I am also waiting for the code.

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