Calling HSBC now, already 10 minutes still no CS entertains my call!

Gave up after 15 minutes.

Does anybody know what is the email address to check for credit card application status? Until today nobody calls me for verification.

This post has been edited by fruitie: Dec 28 2015, 11:22 AM

No, I don't have.

Yes, so normal that it has never improved. So much for an international bank.

That's my thought too, do they have people working or not.

15 minutes still not enough of patience? Tell me then how long should I wait. It is not up customers should be penalized for their understaff, it is their responsibility to ensure everything still runs smoothly regardless people take leave. Their supervisor should be responsible for causing this havoc!
I have dealt with HSBC before and they have not improved since last year. I have no issue for Aeon nevertheless.

I always do this but I decided to give them a chance.
Looks like I have to use this method again.

This post has been edited by fruitie: Dec 28 2015, 02:42 PM

So long it is shown on your payslip, EPF statement or EA form then it's considered.

Well, to be fair it has a shortcut for stolen card.

Nope. You must have proof.

After ding dong for so long and finally a CS picked up my call today, I checked my application and it was declined for the reason of incomplete documents! I said I sent in probably 8 times for this. Then the CS apologised and passed me to credit card department.

Luckily the guy attended to me was helpful and honest to me. Long story short, the spend RM 1.5k and get RM 250 cash back is based on first come first serve basis. I challenged because this is not mentioned in the TnC. Anyway, knowing how bad HSBC is, I thanked the guy for being honest to me. I didn't pursue further.

Yeah, save my energy for cancellation later.

Can cancel via phone.

They also told me the RM 350 cash back and apparently after checking I'm not qualified for it.

No la, it was due to my application problem. Long story short, I wasn't qualified.

Their CS is the worst I have encountered so far. I'm so glad that I don't own any of their cards anymore.

I think the minimum 12 swipes no longer applicable right?

But again, nothing interesting for HSBC cards...

Just IBG from your current online banking and choose HSBC. Account no. is credit card no.

Your own name.

Hi all, HSBC is never in my preferred list due to its weird way for Balance Transfer. However, I saw there's a 0% cash advance thingy? Is it for new cardholders? If yes, I will drop by HSBC booth in MV though I pass by there every weekday but never get approached by them.

Memang judge pun, seldom being approached by any bank. There was once my friend asked them why didn't approach me when we both walked together, they went to my friend but not me... The guy said I don't look like I have reached 21 y.o.
Everyday I wear company's lanyard passing by HSBC booth, they approached my colleagues but not me, my colleagues said maybe I look like internship student.

Anyway, thanks for the information. Let me approach them to see what they can offer me. Applies to any HSBC card?

Guys, which is a better way to apply HSBC card? I want the 0% 12k cash advance promo? Via HSBC website, walk-in to HSBC booth in MV or RinggitPlus?

I think RP doesn't have this promo right? Only free gift since this cash advance thingy requires to fill in HSBC Cash Installment Plan from?

If can get free gift plus 0% cash advance, why not?

Thanks! How were you offered? Someone called to confirm your application and the same time offered you?

Did you get Lazada offer?