u call maxis cus care u tell them u 1 2 extend the duration. i did mine already. my father 1 even cancelled his voicemail than can extend somemore!

maxis cus care always no.1!

call the customer service --> 1-300-820-120. they'll "unbar" you number so you can reload. it happebed to me once

This problem you can solve it "minfai" way. Email me i teach you the minfai way , bykang@gawab.com

Happy New Year ya'all!

Hey I got a question:

If I upgrade to 3G right, would they take away my old sim card? And if they don't, would I still be able to use the sim card?

Another one. If I claim my sim card to have been lost, and ask for a new one, they would give me the usim right? So does that mean I only have to pay RM15 to get it?

Thanks all

Welcome me as a new user to Maxis!

I was a DiGi subscriber previously

wow, just tested and ringtone duration is about 2 min 15sec... cool man...

Unlike Digi (prepaid), just 30 seconds

Does this apply for Hotlink pre-paid as well? I mean, can I extend my ringtone duration? If so, what number do I call to request for this?

What else number? The money sucker number la 1300820120 to ask them to extend the ringer tone

Call what number to ask them extend ?

Thanks eddievh. I've just called the number and had my ringtone duration increased. The customer support staff was very polite and helpful.

But just as a note to those who plan to increase their ringtone duration, please be informed that the following services will be cancelled as well:

1) Voicemail
2) Missed call notification

For 2) Missed call notification, some configuration is needed on the user's end. You'd need to type *147*0# and press the Call button on your phone. Before you enter this command however, you'd need to contact the customer support at 1-830-820-120 first.

Take note also that it takes at least two hours for the changes to take effect.

On the other hand, I've noticed that my Hotlink prepaid ringtone has been increased from its existing 24-second duration to:

- 40 seconds if called from another Maxis number
- 59 seconds if called from a DiGi number
- 1 minute 28 seconds if called from a fixed-line number in Penang (04)

This post has been edited by Andrew: Jan 30 2006, 11:10 PM

Hmm. Is there a way to increase ringtone duration but still keeping the voicemail? Voicemail is important to me.

If i need to disable it just to increase ringtone duration, i rather have the duration remain the same.

using maxis since aug 2004, so far no problem, just the call rate a bit expensive, using digi b4 coverage not so good at my area

Im not really understand about the second disadvantage. What do u mean it will be gone ? And, why do we need to press those codes for ? Please be more specific.

@sniper msia:

No, the voicemail has to be cancelled in order for your ringtone duration to be increased.



@jdreamer:

If you'd read more carefully, you'd notice that I didn't state that there were any disadvantages. To increase your ringtone duration, two services provided by Maxis will have to be cancelled. They are:

1) Voicemail
2) Missed call notification

You can't increase the ringtone duration by yourself. You'd need to contact the Maxis Customer Support to do some changes in your account on their end.

But on your side, you'd need to do some manual configuration as well. That's when you type the command *147*0# and press the Call button on your phone.

But you should only do so after you've contacted the Maxis Customer Support, and only if you plan to increase your ringtone duration.

After I do that, my miss call notification will be gone ? Ahh...

Anyway, what should I tell them to increase the duration ?

This post has been edited by jdreamer: Jan 31 2006, 08:06 PM

The missed call notification that's being mentioned here is different from your phone's missed call list.

For example, let's say that you're in the bathroom, and your phone rings. If you don't pick up the call, you'd get one miss call listed when you check your phone. That feature will remain and it won't be affected if you choose to increase your ring tone duration.

However, if you turn off your phone, and your friend calls you when your phone is switched off, your friend will automatically be directed to your voicemail, and the next time you switch on your phone, there will be a message telling you that you have a missed missed call from number blablabla. This missed call feature (together with your voicemail) will be deactivated if you choose to extend your ringtone duration.

Should you decide to extend your ringtone duration, contact the Maxis Customer Support and tell them that you would like to have your ring tone duration increased so that the phone rings longer. They should be able to understand that.

I know its the missed calls notification ur talking about, but its hard to choose. In dilemma in keeping the function or increase my ringtone duration.

hey i just redeemed rm4.80 frm hotlink rewards n they almost instantly added da cash in my acc ! dun hav those slow response thingy alot of ppl said

Guys, want to ask if the prepaid registration has been enforced throughout the whole nation and the expiry date is December 2006?

Stitchy® w/o stitches

There's a news about the issue, click here, Not sure whether any new rules had been implemented or not.

p.s: pls refer to paragraph 9