Thanks eddievh. I've just called the number and had my ringtone duration increased. The customer support staff was very polite and helpful.
But just as a note to those who plan to increase their ringtone duration, please be informed that the following services will be cancelled as well:
1) Voicemail
2) Missed call notification
For 2) Missed call notification, some configuration is needed on the user's end. You'd need to type *147*0# and press the Call button on your phone. Before you enter this command however, you'd need to contact the customer support at 1-830-820-120 first.
Take note also that it takes at least two hours for the changes to take effect.
On the other hand, I've noticed that my Hotlink prepaid ringtone has been increased from its existing 24-second duration to:
- 40 seconds if called from another Maxis number
- 59 seconds if called from a DiGi number
- 1 minute 28 seconds if called from a fixed-line number in Penang (04)
Im not really understand about the second disadvantage. What do u mean it will be gone ? And, why do we need to press those codes for ? Please be more specific.