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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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mamamia
post Nov 15 2024, 02:38 PM

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QUOTE(jhlou @ Nov 15 2024, 12:35 PM)
Just came back from KL Sentral.

TNG card need 1 month BEFORE expiry then can replace free.
2 months before also cannot
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meaning still can get free replacement?

I've 1 card expiring this month, but, it is the Tesco brand TNG card, wonder it is applicable for free replacement.
jhlou
post Nov 15 2024, 07:32 PM

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QUOTE(mamamia @ Nov 15 2024, 02:38 PM)
meaning still can get free replacement?

I've 1 card expiring this month, but, it is the Tesco brand TNG card, wonder it is applicable for free replacement.
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Can try since it's same month. Mine expired less than 30 days also cannot
mamamia
post Nov 15 2024, 09:06 PM

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QUOTE(jhlou @ Nov 15 2024, 07:32 PM)
Can try since it's same month. Mine expired less than 30 days also cannot
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But, I remember I see somewhere, those co-brand tng card not eligible for free replacement
vl319
post Nov 16 2024, 10:37 PM

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Does anyone have experience dealing with missing transactions in the statement? I have many toll transactions not shown in the statement and CS asked me to give details, amount, date, time, toll location so that they can investigate... I am salesman and i go everywhere daily..
ronnie
post Nov 17 2024, 12:52 AM

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QUOTE(jhlou @ Nov 15 2024, 12:35 PM)
Just came back from KL Sentral.

TNG card need 1 month BEFORE expiry then can replace free.
2 months before also cannot
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28 days cannot get free replacement ?
jhlou
post Nov 18 2024, 08:41 AM

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QUOTE(ronnie @ Nov 17 2024, 12:52 AM)
28 days cannot get free replacement ?
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No specific mention on number of days, just said 1 month before.
zuozi
post Nov 18 2024, 08:48 AM

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QUOTE(vl319 @ Nov 16 2024, 10:37 PM)
Does anyone have experience dealing with missing transactions in the statement? I have many toll transactions not shown in the statement and CS asked me to give details, amount, date, time, toll location so that they can investigate... I am salesman and i go everywhere daily..
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Yes always i just ignore because eventually they show up on your statement either 1 or 2 week later or months later , i just mark red circle so my admin know when i submit for toll, parking,fuel claim purpose 😂
victorian
post Nov 18 2024, 09:55 AM

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I made a mistake closing my TNG account on my IC (expiry March 2024), thinking that it will expire anyway and better to get my refund.

Now that I need to start using My50, my card is blocked and both TNG and RapidKL told me that I have to go and apply for a new IC card.

TIL that actually you can get a one time 3 years extension for your TNG tied to your IC.


ronnie
post Nov 19 2024, 07:36 AM

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QUOTE(jhlou @ Nov 18 2024, 08:41 AM)
No specific mention on number of days, just said 1 month before.
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i've asked last weekend... the counter clerk says exact 1 month (no more no less), which I find ludicrous
cybpsych
post Nov 19 2024, 07:55 AM

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QUOTE(victorian @ Nov 18 2024, 09:55 AM)
I made a mistake closing my TNG account on my IC (expiry March 2024), thinking that it will expire anyway and better to get my refund.

Now that I need to start using My50, my card is blocked and both TNG and RapidKL told me that I have to go and apply for a new IC card.

TIL that actually you can get a one time 3 years extension for your TNG tied to your IC.
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occasionally, after 5-10 years, i'd do mykad replacement on purpose (with minimal fee). i'd get a new phsyical card, new chip applets (if any, not that we know), new security features, and easier for app's ekyc process too.


maybe it's time for your to get a new card replaced, and with "newer expiry" tng applet inside mykad smile.gif the process is very easy.

user posted image
ronnie
post Nov 21 2024, 10:17 PM

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Soon no need to use MyKad for My50 pass... save RM10 replacement
kart
post Nov 25 2024, 05:24 PM

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Has anyone tried using https://tngportal.touchngo.com.my/, to perform the refund of the remaining value in a TnG physical card, to TnG eWallet?


Let's say that the remaining value is RM 800 or more.


In this case, I still have the physical card, and the purpose is voluntary termination.


A search in this thread is that a selfie with IC / MyKad is required. Is it still applicable now?
cybpsych
post Nov 25 2024, 05:29 PM

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QUOTE(kart @ Nov 25 2024, 05:24 PM)
Has anyone tried using https://tngportal.touchngo.com.my/, to perform the refund of the remaining value in a TnG physical card, to TnG eWallet?
Let's say that the remaining value is RM 800 or more.
In this case, I still have the physical card, and the purpose is voluntary termination.
A search in this thread is that a selfie with IC / MyKad is required. Is it still applicable now?
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yes

previously, it was >500 erefund limit to trigger selfie/mykad requirements. then they changed to "default" for all erefund requests.
kart
post Dec 25 2024, 09:59 AM

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QUOTE(cybpsych @ Nov 25 2024, 05:29 PM)
yes

previously, it was >500 erefund limit to trigger selfie/mykad requirements. then they changed to "default" for all erefund requests.
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Thank you for your reply, cybpsych.


If I am going to send my selfie with IC / MyKad via e-mail to TnG, I am quite concerned on how TnG will safeguard my personal data.


I would rather go to TnG Hub, and show my MyKad for identity verification, in order to voluntarily terminate the TnG physical card.


My intention is to transfer the remaining value in a TnG physical card, to TnG eWallet, since we cannot easily purchase TnG reload pin online, to reload TnG eWallet.
cybpsych
post Dec 25 2024, 10:12 AM

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QUOTE(kart @ Dec 25 2024, 09:59 AM)
Thank you for your reply, cybpsych.
If I am going to send my selfie with IC / MyKad via e-mail to TnG, I am quite concerned on how TnG will safeguard my personal data.
I would rather go to TnG Hub, and show my MyKad for identity verification, in order to voluntarily terminate the TnG physical card.
My intention is to transfer the remaining value in a TnG physical card, to TnG eWallet, since we cannot easily purchase TnG reload pin online, to reload TnG eWallet.
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leap of faith biggrin.gif

else try go TNG hub and ask if voluntary card termination is doable over the counter.
sms2u
post Dec 26 2024, 03:54 PM

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QUOTE(kart @ Dec 25 2024, 09:59 AM)
Thank you for your reply, cybpsych.
If I am going to send my selfie with IC / MyKad via e-mail to TnG, I am quite concerned on how TnG will safeguard my personal data.
I would rather go to TnG Hub, and show my MyKad for identity verification, in order to voluntarily terminate the TnG physical card.
My intention is to transfer the remaining value in a TnG physical card, to TnG eWallet, since we cannot easily purchase TnG reload pin online, to reload TnG eWallet.
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pls share when your experience when you travel there.

Do they take your IC to photostat? if yes, they will have your IC copy in hardcopy.
Cy016
post Jan 28 2025, 04:38 PM

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Anyone can share shell station in pj to topup tng by using cc? For cc cashback

This post has been edited by Cy016: Jan 28 2025, 04:51 PM
PoisonSoul
post Jan 28 2025, 06:33 PM

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QUOTE(Cy016 @ Jan 28 2025, 04:38 PM)
Anyone can share shell station in pj to topup tng by using cc? For cc cashback
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Just go to any Jaya Grocer (except Sunway Pyramid) and reload there. 50 cents fee per reload.

Don’t think anyone will let you know which station can use cc to reload TnG card.
socratesman
post Mar 1 2025, 12:12 PM

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About the new NFC cards with plain white design, has anyone placed a sticker label on it (or write on it with Sharpie pen or similar) and have the card still working fine?
cybpsych
post Mar 1 2025, 12:30 PM

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QUOTE(socratesman @ Mar 1 2025, 12:12 PM)
About the new NFC cards with plain white design, has anyone placed a sticker label on it (or write on it with Sharpie pen or similar)  and have the card still working fine?
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paper stickers should be ok

don't put metallic foil lor

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