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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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cybpsych
post Apr 17 2019, 07:22 PM

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cybpsych
post Apr 19 2019, 04:55 PM

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Touch ‘n Go, RFID, PayDirect – what do Malaysian drivers think of them; the good and the bad
ronnie
post Apr 20 2019, 11:44 PM

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QUOTE(sms2u @ Apr 17 2019, 04:41 PM)
anyone tried request refund from touch n go physical card online?
How fast the money credit to bank account?
Can the physical card still can be use later?
if the card is inactive, after refund online, will the card become active?
https://www.touchngo.com.my/WebLITE/Applica...es_e-Refund.pdf

https://www.touchngo.com.my/eservices/Step1.aspx
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My request on 19-Mar ... receive in bank account on 22-Mar
Card will be INACTIVE (never to use again)
giko
post Apr 21 2019, 12:03 AM

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QUOTE(ronnie @ Apr 20 2019, 11:44 PM)
My request on 19-Mar ... receive in bank account on 22-Mar
Card will be INACTIVE (never to use again)
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did they charged any fee to deactivate the card? TQ
talexeh
post Apr 21 2019, 08:40 AM

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QUOTE(giko @ Apr 21 2019, 12:03 AM)
did they charged any fee to deactivate the card? TQ
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V
QUOTE(MGM @ Apr 17 2019, 05:26 PM)
Is there a processing fee for refund?
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QUOTE(ProxMatoR @ Apr 17 2019, 05:32 PM)
nope iirc
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QUOTE(talexeh @ Apr 17 2019, 06:01 PM)
None at all.
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giko
post Apr 21 2019, 12:03 PM

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QUOTE(talexeh @ Apr 21 2019, 08:40 AM)
V
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TQ biggrin.gif
boonykun
post Apr 21 2019, 09:27 PM

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TNG direct has just deducted my wallet when passing by LDP... Despite its not a supported highway yet... Seems good hahaha!!!
SUSMNet
post Apr 21 2019, 10:30 PM

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If link touch n go card to the touch n go wallet.
If using lrt, will it eat the touch n go wallet credit or touch n go card credit?
SUSDavid83
post Apr 21 2019, 10:33 PM

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QUOTE(MNet @ Apr 21 2019, 10:30 PM)
If link touch n go card to the touch n go wallet.
If using lrt, will it eat the touch n go wallet credit or touch n go card credit?
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Pay Direct is not enabled for rails yet right?
If not using Pay Direct, it'll eat the card balance.
ronnie
post Apr 21 2019, 10:44 PM

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QUOTE(MNet @ Apr 21 2019, 10:30 PM)
If link touch n go card to the touch n go wallet.
If using lrt, will it eat the touch n go wallet credit or touch n go card credit?
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PayDirect is for Highways (selected) only.
alexwsk
post Apr 21 2019, 11:09 PM

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QUOTE(boonykun @ Apr 21 2019, 09:27 PM)
TNG direct has just deducted my wallet when passing by LDP... Despite its not a supported highway yet... Seems good hahaha!!!
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supported starting today
https://www.soyacincau.com/2019/04/21/touch...1kxwHyBz8DA6Oaw
annoymous1234
post Apr 22 2019, 12:28 AM

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no wonder. when I pass the LDP barrier, the sign just shows "Jalan" instead of my card balance, I was like, that's strange... then when home and read soya cincau article
coolguy99
post Apr 22 2019, 08:14 AM

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I don't get the PayDirect feature. Shouldn't TnG be promoting their RFID, why are they promoting physical card usage at toll booths?
soonwai
post Apr 22 2019, 08:46 AM


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QUOTE(coolguy99 @ Apr 22 2019, 08:14 AM)
I don't get the PayDirect feature. Shouldn't TnG be promoting their RFID, why are they promoting physical card usage at toll booths?
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They're promoting their eWallet. All your money in your eWallet and you use it with RFID or TNG card. As you know, everybody has a TnG card. More methods in the future. NFC watches, phones all linked to the TnG wallet.Even now you can already do online purchases with the eWallet.

No need to have money stuck in the TnG card nor to keep it topped up. Which is what many of us do now as a backup to RFID/wallet.

This post has been edited by soonwai: Apr 22 2019, 08:48 AM
cybpsych
post Apr 22 2019, 08:52 AM

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QUOTE(cybpsych @ Feb 27 2019, 11:29 AM)
they cannot ignore those "card" users in the market which were acquired for decades.

what they're doing is migrating card users gradually to ewallet-based.

with PayDirect, it's a link to both worlds.

on reload side, obviously this move will kill off ePay who offers TNG card reload facilities to offline merchants.  laugh.gif of course,  indirect impacting us who are chasing cashback as well.
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QUOTE(coolguy99 @ Apr 22 2019, 08:14 AM)
I don't get the PayDirect feature. Shouldn't TnG be promoting their RFID, why are they promoting physical card usage at toll booths?
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soonwai
post Apr 22 2019, 08:54 AM


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QUOTE(cybpsych @ Feb 27 2019, 11:29 AM)
...
on reload side, obviously this move will kill off ePay who offers TNG card reload facilities to offline merchants.  laugh.gif of course,  indirect impacting us who are chasing cashback as well.
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This. Meaning those reloads with pieces of paper with the PINs printed on them right? I actually do most of my TnG eWallet reloads this way. Seldom with CC.

This post has been edited by soonwai: Apr 22 2019, 08:56 AM
coolguy99
post Apr 22 2019, 09:15 AM

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QUOTE(soonwai @ Apr 22 2019, 08:46 AM)
They're promoting their eWallet. All your money in your eWallet and you use it with RFID or TNG card. As you know, everybody has a TnG card. More methods in the future. NFC watches, phones all linked to the TnG wallet.Even now you can already do online purchases with the eWallet.

No need to have money stuck in the TnG card nor to keep it topped up. Which is what many of us do now as a backup to RFID/wallet.
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But now the PayDirect is only for tolls right? You mean it will expand to other means in the future?
soonwai
post Apr 22 2019, 09:33 AM


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QUOTE(coolguy99 @ Apr 22 2019, 09:15 AM)
But now the PayDirect is only for tolls right? You mean it will expand to other means in the future?
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Sure, why not? In the future, it'll just be a conduit that allows your money to flow from your wallet to the merchant. Handy when your phone has just been stolen or is out of battery. Everyone has one.
SUSDavid83
post Apr 22 2019, 03:04 PM

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TnG e-wallet for Android got update!
kiyo16
post Apr 24 2019, 12:17 PM

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Just installed the rfid sticker at waterfront desapark for free. However I have a question on the touch n go statement. If I use rfid to pay tolls it won't reflect in the usual tngo e statement right? Only available on the app?

Second question is can we merge few touch n go cards balances tgt? I have a couple of cards with a few ringgit each and just don't want for them to go to waste after expiry
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