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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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kiyo16
post Apr 24 2019, 12:17 PM

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Just installed the rfid sticker at waterfront desapark for free. However I have a question on the touch n go statement. If I use rfid to pay tolls it won't reflect in the usual tngo e statement right? Only available on the app?

Second question is can we merge few touch n go cards balances tgt? I have a couple of cards with a few ringgit each and just don't want for them to go to waste after expiry
kiyo16
post Apr 24 2019, 01:05 PM

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QUOTE(cybpsych @ Apr 24 2019, 12:22 PM)
1) use the app, it can generate the estatement and send to your email.

2) you can add up to 3 tng cards inside the app, however, each card's balance remains as is.
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Cool thanks rclxms.gif
kiyo16
post Apr 25 2019, 08:58 PM

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QUOTE(maskcooler @ Apr 24 2019, 05:34 PM)
Sorry may i know waterfron desapark till when they will be there? i plan to go there to instal for my dad car. thank you
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Think it's till end of April but first come first serve for 20k cars only. I went at 11am and was the second customer. Done within 15 mins
kiyo16
post Apr 25 2019, 08:59 PM

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Btw if there's no money in my tngo wallet does it deduct from my tngo card? Which card will it deduct if I have two?
kiyo16
post Apr 26 2019, 12:44 PM

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QUOTE(Lingohal @ Apr 26 2019, 08:51 AM)
When you use RFID, the fare will always be deducted from your Touch 'n Go eWallet. When there is no sufficient balance in your eWallet, the barrier will not open and baki kurang will be displayed on the panel. If you are at the dedicated lane, you will have to reverse out and go to Touch 'n Go lane or Smart Tag lane as the Touch 'n Go reader has been removed/deactivated at all dedicated RFID lanes. If you are at the Hybrid RFID/TnG lane, then you can take out your physical Touch 'n Go card and tap it at the reader. If you are at the Hybrid RFID/SmartTag lane, then you need to take out your Smart Tag device for the reader to read. If you do not have a Smart Tag device, it seems like you have to wait for the attendant to come to activate the Touch 'n Go reader for you to tap your physical card.

If you have your physical Touch 'n Go card details stored in the eWallet, then you can use your stored card at PayDirect supported highways and fare will be deducted from your eWallet. You have to tap the physical card. And only when your eWallet has insufficient fund, then the fare will be deducted from that particular physical card that you use.

Many users have complained about not being able to reload the Touch 'n Go card from the eWallet. So with PayDirect, you don't have to reload the card, but only reload the eWallet. The card will act as a medium.
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Thanks so much for the explanation. 👍


 

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