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> Possibly scammed by Devour from Frixfox Solutions, Extended warranty dispute

ChickenWing
post Nov 22 2014, 03:14 PM, updated 5y ago

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Forumer you are complaining against : Devour(Lowyat nickname) AKA Leong Yee Yaw from Frixfox Solutions (His shop). I have PMed him on this matter.

Item being sold/bought : Lenovo Flex 14 + Upgrade to 3 year carry in warranty (No upgrades from him since purchase date)


Date of transaction : 01 March 2014


Details of the complaint
Purchased laptop from him, was given an option to upgrade warranty to a total of 3 years for an additional RM 140 and i took it. Its 22 November 2014 today. I just checked my warranty, and it is still 2 years. I am seeking for a reimbursement of the money i paid.

The receipt:

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Proof of no warranty upgrade:

This was taken as of 22/11/2014

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Message exchanges:

Pay extra attention to the dates, see for yourself how long this has been going on.

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Please see next post for continuation

This post has been edited by ChickenWing: Nov 22 2014, 03:24 PM
ChickenWing
post Nov 22 2014, 03:18 PM

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Once again, pay attention to the dates to see how long this has been going on for

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Please see next post for continuation. rclxub.gif shocking.gif vmad.gif

ChickenWing
post Nov 22 2014, 03:19 PM

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Will provide additional info if required.


Jay Chua CC
post Nov 22 2014, 05:15 PM

~Dont settle for good. Demand great~
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QUOTE(ChickenWing @ Nov 22 2014, 03:19 PM)
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Will provide additional info if required.
*
He has been scamming on warraty extension for a long time. Try check on the dispute cases on him
devour
post Nov 22 2014, 10:01 PM

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Hi, edi replied TS in pm as well and have attach activation code for TS to email Lenovo side to verify what has happen.

Attached Image

thanks nod.gif
ChickenWing
post Nov 23 2014, 08:48 AM

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QUOTE(devour @ Nov 22 2014, 10:01 PM)
Hi, edi replied TS in pm as well and have attach activation code for TS to email Lenovo side to verify what has happen.

Attached Image

thanksĀ  nod.gif
*
i will do this on monday 23 Nov. But is the above part number suppose to refer to my serial number? because its different.

Also, lenovo requires the purchase date of the above for activation. Please provide

This post has been edited by ChickenWing: Nov 23 2014, 08:55 AM
sengih
post Nov 23 2014, 07:01 PM

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TS, be ready to make a police report. From previous cases, he will try to delay by giving lots of excuses e.g boss overseas etc. The different serial number also may be one of his tactic to delay you from reporting to the authorities.


christynsy
post Nov 24 2014, 02:10 PM

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Yes I agreed with sengih.. as he proposely block the activate code and reference. no..this time old school tactic as he always used.
Jay Chua CC
post Nov 24 2014, 04:00 PM

~Dont settle for good. Demand great~
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QUOTE(ChickenWing @ Nov 23 2014, 08:48 AM)
i will do this on monday 23 Nov. But is the above part number suppose to refer to my serial number? because its different.

Also, lenovo requires the purchase date of the above for activation. Please provide
*
I suggest u just report to tribunal.U have all the evidence in hands. Proof of payment,receipts. He cant get away easily.
LeePakHeng
post Nov 24 2014, 04:51 PM

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Conman Alert! Devour/Frixfox (Leong Yee Yaw)

Beware when you buy from this seller. Took your money, plenty of promises but when comes to delivery, plenty of excuses and delay tactics and finally non/partial delivery.

Will avoid your contact when things went shit and shriek from responsibilities.



https://forum.lowyat.net/topic/3199378
https://forum.lowyat.net/topic/3233483
https://forum.lowyat.net/topic/3174452
https://forum.lowyat.net/topic/3228124
https://forum.lowyat.net/topic/3398066
https://forum.lowyat.net/topic/3418807




Copy and paste the above in all his business threads and warn his users in facebook (frixfox solutions)
tlts
post Nov 24 2014, 06:18 PM

pee poo pee poo
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report je kepada hak penguna..more effective
ChickenWing
post Dec 4 2014, 09:35 PM

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He has not replied since my last message, check out the dates.

Below, are some pictures to help everyone understand about the fuss with the purchase date:


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To Devour, it is not my issue to deal with if you forget the purchase date. I paid for the warranty upgrade; you are responsible to provide what i paid for. Your excuse about you forgetting the date is unacceptable. I wanted to settle this personally hence i PMed you but it seems like you are not willing to. So im putting this out here for everyone to judge your actions.


ChickenWing
post Dec 19 2014, 05:22 PM

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its been 2 weeks now, Devour clearly has no intentions to resolve this.
melt
post Dec 24 2014, 08:25 PM

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QUOTE(ChickenWing @ Dec 19 2014, 05:22 PM)
its been 2 weeks now, Devour clearly has no intentions to resolve this.
*
go make a tribunal report regarding this.

http://ttpm.kpdnkk.gov.my/portal/index.php/en/
valentinonkk
post Feb 26 2015, 06:12 PM

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IMHO if the MOD bans seller with dispute like this from selling in LYN then only the seller will take this case seriously.

The Seller now does not even bother to reply anymore since he is still allowed to sell here (although with a dispute tag) as he thinks that even if he settles this case, there are more cases to be settled too in order to get the dispute tag removed.

Just my 2 cents though. notworthy.gif
FabianCheong
post Mar 31 2015, 09:12 PM

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QUOTE(melt @ Dec 24 2014, 08:25 PM)
go make a tribunal report regarding this.

http://ttpm.kpdnkk.gov.my/portal/index.php/en/
*
i have actually just recently got scammed by this guy too. he refuses to return deposit eventhough order for laptop has been cancelled.
a report has been filed. and police will be looking into more. if you have any information on him pls tell me. really just wanna put an end to all this cheating and scamming icon_question.gif icon_question.gif icon_question.gif icon_question.gif



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