Having one hell of a WFT moment, Just received my iPhones from Apple where I ordered them on the 6th November. And my order from Maxis is still no where in sight.

Anybody from Maxis in the forum, please help, cant afford to wait at home everyday for the delivery.

Thanks and much appreciated.

This post has been edited by ctwong: Nov 10 2014, 12:31 PM

Hi There,

Is anyone reporting Maxis to the Tribunal for Consumer Claims Malaysia for the Pre-Order Fiasco?

Cheers,

CT

So there is nothing we can do and just let Maxis bullied us?

You are right, Maxis is not the only reseller for iPhone in the market. However you have to hear me out on this.

I pre-order it because I wanted to make sure I can enjoy the coolest gadget as soon as possible. Hopefully somewhere around 6-9 Nov I could get the device as Maxis was making a huge uproar about the midnight delivery. I don't think our local logistic needs more than a week to deliver the goods as I frequent use their service. (I didn't know about brightstar was doing the delivery at that moment).

And knowing very well, if I were to purchase from Apple Store, it will likely to take about 5 days to a week for them to deliver, I will only able to get the phone somewhere on the 13th - 14th November as I have experience purchasing from Apple directly. In the matter of fact, at that moment my cousins asked me to purchase 3 units for them and I did make the order from Apple store online since Maxis no longer take pre-order. I waited till morning of 6th November and make the purchases once they opened for purchase. I still remember at that moment the delivery time stated was 5 - 7 working days. At that point I still feel that Maxis would be quicker to get me the phone as I have pre-ordered it.

Surprisingly I received all the iPhones that I ordered from Apple store on the 10th November. Well I gave Maxis the benefit of the doubt that the phone was on the way as I have received numerous confirmation from their Customer Service, therefore I waited. I received a call from Maxis today telling me that they have run out of stock and they have no idea when I will be getting my phone.

If I were to cancel my order now and make my purchase online, the current waiting period is 3-4 weeks. You see my predicament here. I felt that I have been slapped by Maxis and there is nothing I can do about it.

This post has been edited by ctwong: Nov 14 2014, 07:33 PM

I would if I could, attw: says I don't have the case to file for a complaint as they are willing to refund me.

I am caught in a dilemma and now I might be writing directly to MORTEN LUNDAL on this matter, I feel justice must be done here somehow.

Thanks for the moral support though.

Cheers,

As the old saying "Fool me once, shame on you; fool me twice, shame on me." This will be my last time doing this bull crap with Maxis unless I receive an official apology from someone that matters.

Lucifer,

You are right, Apple store is really efficient, as you can see in my earlier post, I bought 3 units similar to the one I've ordered from Maxis and I received it less than 5 days. However, I ain't no frog in the well, I am indeed looking for iPhone 6+ 128GB.

This post has been edited by ctwong: Nov 14 2014, 11:26 PM

LOL, that's a good one asking the CEO to deliver to those angry pre-order customers.

This post has been edited by ctwong: Nov 14 2014, 11:29 PM