Yes, as long as posting date is 31st/30th then you are safe. I would advise you to stop using it 2 days before the last day of the month (i.e 29 if 31st and 28 if 30th)

Your card has received ah??

My card don't know send to where already, , if no get end of this week, CS said will issue another new card for me.... Cash back on this month probably is gone

Noted for above info as I will call to change as well. How about SMS alert? Does HL bank provide ??

is hlb slightly slower? for maybank sometimes I'm not afraid to spend even on 31st lol.

last time hlb very slow 3-5 days. after their upgrade quite fast already 1-2 days.

ic. thanks for the heads up

I did ask about SMS alert too to CS, she said default is RM1000 and above, then only will SMS alert. I said I want to change to RM1, she answered can, but need to do it at branch.

yup, maximum 2 days for me. I usually stop spending after 26th or whenever I met my target

Alright, noted with thanks...

fill up this form https://www.hlb.com.my/main/assets/files/SM...enance_Form.pdf

print it out and pass to the branch. instruct them to fax to HQ cuz branch does not know this form even exists!

had my experience before.

woo, totally clear it based on your experience last year....

Thanks thanks

By the way, we cannot direct fax to HQ?? but need assist from branch??

This post has been edited by sj0217: May 21 2015, 03:00 PM

perhaps ok to fax if u know the card department's fax number?

based on my experience and my wife's experience, we submitted at different time and handled by different staffs, they know nothing about it. they never see such form before. i told them just fax over can already no need ask so much. lol...

haha, maybe can ask from CS/agent.

Let's see how first...

Cool just straight to the point... don't waste time ... haha

This post has been edited by sj0217: May 21 2015, 03:22 PM

I have called to cancel the initially card and re-issued another new card to be delivery.

I asked CS why don't send by Poslaju and she said only normal post, wondering some of you guys can received by Poslaju

This time ask them straight away send to branch as this is the faster way, said by CS

But still, 1-2 weeks is needed, so Let's see how long will be take.

From my past experience, only Plat/Signature cards will be delivered via poslaju, others will be by snail mail.

Can someone confirm that "
Just swipe a minimum of any 10 retail transactions monthly (minimum of RM50 per transaction) to activate the 10% cash back on your selected cash back categories." means that a transaction of exactly RM50 is considered meeting the requirement or has to be more than RM50 (i.e. RM50.01 and above)

Yup. My wife just got her wise gold card recently n by normal mail.

Yes. RM50 is ok already. No need RM50.01.

great, thanks for confirming.