QUOTE(mukhlisz @ Oct 1 2014, 11:51 AM)
patut la..
but yeah thanks for the info. and yeah making an insurance claim is a b****. the Sergeant kept asking for runner instead of me when i asked about the investigative result...

Yes, time to wait for investigation report, time to wait for adjuster, time for workshop to repair......all open for abuse, while those vulture runner try to get a share of profit, offering u fast repair and they will kautim with u, in return that you handover your car to be repair by them.
I learned my lesson, NO WAY! Reason, no offence to those honest workshop here, 99.99% workshop I meet, not only try to con the insurance company for maximum claim, but, also replace with sub-standard, non original parts for you, but claim new, original parts, and insurance company ask you to pay for betterment cost. And, workmanship, really questionable. Now, I rather DIY all myself, get investigation report myself, go to authorised car brand dealer for repair (instead of any workshop authorised by insurance co) yes, take longer time, but, peace of mind, and I know what I pay is what I get.