Good info.

But need further clarification/ explanation on layman term, not everyone in /k is expert like u

What is different between 1 and 2.
What is OD kfk?
What is langsi?

Tenkiu....your point on 1 and 2. Anyway, you already answered.

OD kfk - you claim your own insurance and still not lost NCD. Wow....something new I learned. Thank you

Further question, OD kfk - can elaborate more? Ppl bang me, I claim my own insurance, and at same time I won't lost my NCD. Then, don't my insurance company disagree? Not my fault, or I mean the insurance co issue, but they have to pay for me, while the insurance for the person who bang me no need pay anything?

OIC...once again. Thank you TS

Can claim. I experienced before. Car was bang (very badly) by dunno drunk driver or what, cause I park at road side, legal with proper petak btw. Some good passerby told me the plate number of the car. I go report police. The fella report later, and instead put in my car plate number, he put some dummy number, who definitely, the owner won't report, coz no report mar. Ultimately, after some time, and lots of , keputusan case out, it the fella fault, and I can claim. Whole process, took me 6-9 months, reason, of the above, the car register outstation.

Police outcome report is out within 14 days. But, if you the investigating officer, or ask some runner to do it for you (in return to let your car repair by them), then, immediately u can have it

Maybe When I spoke to the officer, he told me that even if the fella no report, a saman letter will be issue to him, asking him to come to police station to explain why he didn't report, and to justify/ proof that he didn't accident, and they will investigate. But, then, again, you know lah how efficient our PDRM whether happen or not, no one know

Yes, time to wait for investigation report, time to wait for adjuster, time for workshop to repair......all open for abuse, while those vulture runner try to get a share of profit, offering u fast repair and they will kautim with u, in return that you handover your car to be repair by them.

I learned my lesson, NO WAY! Reason, no offence to those honest workshop here, 99.99% workshop I meet, not only try to con the insurance company for maximum claim, but, also replace with sub-standard, non original parts for you, but claim new, original parts, and insurance company ask you to pay for betterment cost. And, workmanship, really questionable. Now, I rather DIY all myself, get investigation report myself, go to authorised car brand dealer for repair (instead of any workshop authorised by insurance co) yes, take longer time, but, peace of mind, and I know what I pay is what I get.

Mine Honda, 1 month.

Reason
Day 0 - accident and report
Day 1 - get police report (cannot get immediately, coz report after office hour, can only get during office hour, working day, else, next working day, office hour)
Day 9 - get keputusan kes, photo (this one, coz officially the 14 days investigation result start from this date, I lucky, coz the person who bang me made report together with me, so, keputusan case can be immediate if I kautim with runner/ investigation officer, but, I don't). Send car to workshop
Day 13 - only insurance adjuster can come see. Prior to that, workshop can't do anything. And, workshop order parts
Day 30 - repair complete.

This post has been edited by 2feidei: Oct 1 2014, 12:26 PM

Honda franchise one.

I propose to mod to pin this thread, or make TS a mod for FnF forum, or whatever subforum suitable....i.e. one stop help centre for car insurance claim

Once a while, we will find some gem in kopitiam in pile of vera dalam kari......faith in kopitiam restore