Just call want to change noise profile ? Ayam punya ping no good for online game, even speedtest in msia average 45ms urgfhhhh

taikor dun like this la.. haiyo

if realy happen then i everyday go nag..

Good luck on finding knowledgable TM personnels.
95% of time, call operator doesn't know what are you talking about (noise profile, interleaving,fast path, depth, symbol rate). Since the operator doesn't know, he/she can't even know how to file a report.
After call operator level, even your local TM technicians don't know.

I am not TM management, can't do anything.
However, I can guarantee you, it WILL HAPPEN for sure.
At least your area IPv6 still work....my area had it disabled since october 2016.

Just today, my 4MB account now got its public IP back.

You complain to TM then you got it back?

JohnLai, I've called twice to 100, yesterday & today, and they say it's the problem at TM side, and they are fixing it. So what you mean is it's totally useless to make complain to 100? The only solution is to go TMPoint to screw them there? Please teach me what I should do to quickly get them to change it back to Public IP.

My IP also become private IPv4 since 2 weeks back. Only last week after some research that I found out that they are doing the CGNAT thing, that's why got lump into private IP.

Yes, I call 100, get a report number, then wait a few days and see it solved.

I got mine back today! Call 100 for 2 consecutive days, to file report & follow up, now they give me back my dynamic IP. Not bad for TM's service. Sometime, their service surprised me.

Anyone experience random disconnect issue pass few days ? 15-20 min dc once.

My streamyx facing always disconnect lately.
I check my port speed. It suddenly change to 4mbps. Can advice your port speed?

No DSL line drop ever since I changed to FastPath, now I'm wondering if going from Interleaved to FastPath means different port or just a setting on the server? Before this, every few days the line would drop.

JohnLai
DSL line dropping , it's more on their site.I dont know much how to diagnose. It get dc on router part while normal dsl manual get connection drop where IP can't hold longer.Download stuff get timeout and retry.Happen precise every 8min-10min.
What would be the cause ?
changing fastpath will help ?

This post has been edited by Maxieos: May 27 2017, 07:58 PM

It is a matter of turning on few settings via server configuration for Interleaved, Fastpath, symbol etc
In your case, probably TM changed your port as well.
I heard new dsl card at DSLAM can output higher power (of course within allowable spec) than older generation.

No idea what is causing your disconnection problem.
To begin with, you didn't post your dsl stats.
It is only advisable to change interleaved to fastpath if SNR for both downstream and upstream are higher than 30db unless if you want the dsl line to drop + retraining non-stop.

i dont know what is going on with my internet or the router problem , when my dad come back from work every evening , the internet tend to slow down really like cant even use. I didnt bother much the first few time but i felt like there is something wrong , maybe my dad phone is slowing down the whole wifi making the internet unusable , it happens every evening when my dad come back from work. BTW my dad is using huawei honor 8 , is it the router problem or the phone is crashing the entire wifi ? what do you think , strange?

This post has been edited by clement7621: May 28 2017, 10:28 PM

why my line always drop?


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My 4mb streamyx always slow.. wonder it's the modem problem?

Using TM provided Innacomm silver box. Always slow, but YouTube still loadable, but heavy image site will be very slow.

try smartphone browse the same thing bro.

Yup, slow on smartphone as well.

PC still ok

If speedtest, speed ok

highly possible is modem, borrow a new one test.