Senaxis get very good feedback and review from Member. Plan to try at there but i work in Sri kembangan la =.=

Highly recommended. You can even drive-in without appointment. But better to call first.

Dropped by Senaxis Sdn Bhd @ Taman Mayang for the 2nd time for service. Had some minor problems that were rectified effectively. Again, the staff were overall excellent. Understanding, helpful, communicative and honest

I called up to make an appointment before dropping by just to be courteous. The entire service was done within 2 hours (I had quite a few things to be rectified along with the regular oil change).

Second time visiting this SC, overall still a very pleasant experience and I will still definitely return again for service in the future

This post has been edited by YouDontKnowMyName: Dec 31 2015, 12:39 AM

Just noticed today that this post of mine had been tagged in the 1st post for negative experiences with Shah Alam CoSE and Mutiara D'sara.

I think I should elaborate on my experiences.

*Shah Alam CoSE
1. Sent my car in to have some problems fixed and for regular service. I dropped the car off at 10am and told them I will return to pick it up at 4pm.
2. I received a call at 4pm saying that they want me to leave my car there overnight because the technicians have identified a coolant hose leak.

3. The next morning upon collection of my car, in the invoice I noticed that there was no remarks made of coolant hose leak.
4. Upon asking the service advisor, he just said "Yeah don't worry we fixed it". I just accepted his word and moved on.

5. Upon entering my car, I just realised and remembered that I had left my dash cam in the car.
6. Once I got home, I checked the recordings of the dash cam and found out that turns out

7. The reason I had to leave my car overnight was because they only were about to start working on my car AT 4PM,

8. And only moved my car from the place where I parked it AT 4PM (according to the dash cam clock).

9. In the recording, I could overhear the conversation between the technician and the service advisor
10. They were saying something along the lines of

11. "Just tell the customer to leave the car overnight! We won't be able to finish servicing it by today!".

12. So no, there was no "coolant hose leak".

13. It was just a bullsh*t story made up to convince me to leave my car there overnight at my expense.

14. The technicians and service advisor working on my car were just a bunch of lazy and dishonest maggots.

I have made a complaint to Proton's customer care e-mail to no avail. Looks like they just threw my complaint in the trash and pretend like it never happened.

...and yes I do still have the said dash cam recording.



*Mutiara Damansara
Dropped off my car at 10am. Mentioned that I will return to pick it up at 4pm. Service advisor called me to say that I can only pick it up tomorrow for them to diagnose a problem that I wanted fixed. I have a strong suspicion that I was being bullsh*t by them like with the Shah Alam CoSE, judging by the numerous complaints on this SC regarding how they came back to pick up their car at the end of the day, and the car was still parked in the exact same spot as they left it.

This post has been edited by YouDontKnowMyName: Dec 31 2015, 01:29 AM

Proton SC Taman Keramat (Khasiat Jati SB) x

always service here due to recommendation by fellow from LYN Saga Club.
1st service was done at somewhere in Maluri and they want to add all those unnecessary item.

I did my first service at Taman Keramat Khasiat Jadi despite having free vouchers for other SC. The place may not look posh compared to other SCs but it offered me excellent service.

I had only two minor complaints and the rectified them quickly and also took it upon themselves to adjust the handbrake even though I didn't complained about it being too tight. They just took two hours despite needing to dismantle the rear door panel. And find the little belt noise cause.

Gave me Helix engine oil. i took semi. No undue pressure and genuinely play by the rule. i rate the best service center and have full confidence. Keep it up Khasiat Jati.

Hi..may I know the operating hour for Proton Edar Bukit Maluri service center? Thank u.

Normally 8am. Call to make booking and confirm the time.

Went to Taman Keramat Khasiat Jadi based on this thread. Overall good and honest. I requested a ride back as my office was nearby. They did take the effort and time to explain some items I highlighted with my persona. Would recommend.

Senaxis is the best service level, they solve myproblem =)

Hi , i am going to reach my 1k service soon. I would to ask do u guys heard sutera sensasi b4? and how is their service? Can kindly share? Bcoz it is service centre introduce by my SA as tey gave me a coupon tat i can get free oil filter if service my car there... Or can kindly introduce me good service centre to service my car?Btw I live in kepong area...

Went to Section 13 Service Centre last Wednesday. Overall the experience went well. Reached the centre around 10am, waited for 40 minutes i guess due to all the drivers that came earlier.

Have a chit chat with the advisor. He also recommend me to claim any possible items, as I'm reaching three years old already. But just plan for a normal service and complete by 12.30pm. The service also conducted by the book, no more and no less. Highly recommended.

Today service my car at Senaxis Sdn Bhd(No.50, Jalan SS26/11, Taman Mayang Jaya, 03-78064654). A small SC with only one counter but rather popular. I thought I was early went there about 8.30am already customers queued up even the workshop grille only open at the office counter side. There are so many customers before me so had to wait until 11am only my car start to get pampered. Fortunately there is a food court Mayang Oasis besides the SC where get to kill small part of my time. Luckily got wifi to kill the rest of my time. Since the SC is small, can go up close to see my car being pampered. Finished around 1pm and on my way back got stuck at Taman Megah school. Do a U turn and exit the highway near the church. No complaint and was happy with the SC .



This post has been edited by merinyu: May 16 2016, 08:54 PM

I always does my service at panorama Sc in ayer keroh. I like it because
1)hardly anyone there so it's fast
2) get free breakfast but just light snack afterwards
3) free flow coffee
4)never push me to buy unneeded thing
5)fast wifi

Bad thing about it is there's not even any unnecessary things that they do even if you request it. No balancing, no alignment, no spraying detox,nothing

Proton main Sc in bachang melaka is quite horrible. Always push me to buy unneeded things, the wait is long, they won't even allowed you to go to the counter at lunch forcing you to wait, no refreshments even water need to be purchased through vending machine, wifi is slow

Went to Senaxis today and their service is excellent . Sent my car at about 2pm . They called at 4 saying its ready. Will be back again! Definitely will recommend .

Senaxis got provide alignment & balancing service? thinking of going there for next service

Yes, they do.

Here is another new complaint on Apple Auto Customer complaint

Went to World car care in Bukit serdang last month. Terrible service and tai chi all the way of my problem

1. Steering shake and juddering during uneven road. Obviously whole steering rack is at free move while turning the steering. Told me is balancing problem. When i denied that, they blame on tyre.

2. The upper arm link in the rear side is shaking. The joint is at free play. But they blame on my spring buffer which is very unrelevant.

I fed up, wont service there anymore

I do not recommend Mutiara Damansara SC also.

My new car delivery was delayed because the staff were slow to fix braking problems associated with the vehicle. They had 4 days for this. The car was delivered to me with a punctured rear right passenger headrest and some scratches on the driver door trim. Luckily my sales advisor is very reliable and dealt with it immediately.