Went to Section 13 Service Centre last Wednesday. Overall the experience went well. Reached the centre around 10am, waited for 40 minutes i guess due to all the drivers that came earlier.

Have a chit chat with the advisor. He also recommend me to claim any possible items, as I'm reaching three years old already. But just plan for a normal service and complete by 12.30pm. The service also conducted by the book, no more and no less. Highly recommended.