Outline ·
[ Standard ] ·
Linear+
TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future
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jjj2
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Aug 15 2015, 12:38 PM
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QUOTE(ykshii @ Aug 15 2015, 09:58 AM) Although it's been a month due to busy moving and stuffs, but thank yeapch01 who helped me with the registration and installation! Managed to get it installed before the long Raya break Btw, I've gotten myself a RT-AC68U from Asus. Mind sharing how to replace the original TIME wireless router?  Hi Bro, Please connect your Asus Router WAN port to the LAN1 port of your Huawei ONU. Login to your Router via 192.168.1.1, use Asus QIS to setup an PPPOE connection. Your Time Fibre account is stated on the Work Completion sheet that Installer gave to you after Installation was completed. Feel free to refer to the following manual for step by step info with screenshots to configure your Router. Asus RT-AC68U ManualFeel free to text/pm/Call me should you require further assistance. Thanks.
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jjj2
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Aug 15 2015, 03:07 PM
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QUOTE(jimbow @ Aug 15 2015, 02:24 PM) owhhh.. so sad.. ;( i wish it will available ASAP. Hi Bro, do feel.free to drop me your actual address...will see what solutions could be provided to you. Thanks.
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jjj2
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Aug 18 2015, 08:22 AM
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QUOTE(JuneSeptember @ Aug 17 2015, 10:07 PM) Is there some kind of service interruption in Damansara Perdana? I'm suffering intermittent connection, it's not even 1 week since it was installed. Any assistance would be greatly appreciated, need the connection for my work. Hi Bro, Is everything alright now ? Feel free to report your case to our Customer Service at 1800 18 1818. if in need of urgency, feel free to buzz me. Thanks.
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jjj2
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Aug 18 2015, 11:10 AM
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QUOTE(rip_code @ Aug 18 2015, 09:59 AM) Intermittent connection Raja Chulan... Hi Bro, Feel free to Whatsapp/PM/SMS/Call/Email me should you require preliminary troubleshooting. Thanks.
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jjj2
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Aug 18 2015, 07:46 PM
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QUOTE(teikwing @ Aug 18 2015, 07:11 PM) Been experiencing very slow speed for the past 2 weeks in SS2. Any idea whats wrong? 10MBps package but average speed only 2-3Mbps using Speedtest. Hi Bro, Please kindly PM me the followings : 1) Service No. 2) Speedtest Screenshot (try on several servers using cable connection) 3) Router Model Thanks.
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jjj2
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Aug 18 2015, 08:41 PM
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QUOTE(grb @ Aug 18 2015, 08:19 PM) Hi there, Looking for ISP provider in Laman Ceylon condo. i Have just one requirement - STABLE INTERNATIONAL LINK TO Europe for getting constant HD TV video stream. So interested in time's 30Mbps any chance to get demo/trial period before signing the contract? Cheers Hi Bro, 1 Month Free Trial is available for you to try out the link. International Routing to Europe is not a problem...do let me know more specific location, will assist you to check on the routing. Please do check out my pm for more details. Thanks.
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jjj2
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Aug 19 2015, 12:41 AM
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QUOTE(greayx @ Aug 19 2015, 12:16 AM) hello there, i been having issues with dota 2 server sgp-1.valve.net and sgp-2.valve.net, this problem happens every night around 11pm-1am, its been 2 weeks already, even google have around 1k ping my service order number is tbbn028569g, im living at kota damansara,cova suite [attachmentid=4771381] [attachmentid=4771382] [attachmentid=4771383] Hi Bro, Your results not acceptable. Kindly refer to my PM for level 2 checking. Thanks.
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jjj2
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Aug 19 2015, 02:28 AM
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QUOTE(greayx @ Aug 19 2015, 01:36 AM) thanks yeapch01 for the fast reply eventhough its this early in the morning, changed to google DNS. so far the connection is stable but will monitor it as you advised  Hi Bro, By default, starting from last year, our team have already configured all Routers to use Public DNS such as Google or OpenDNS. Please continue to monitor your connection for a few days, especially at night time, as we received some negative feedback of slowness lately from some users... Do drop us an email or pm should you require further assistance. Thanks.
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jjj2
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Aug 19 2015, 09:33 AM
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QUOTE(djhenry91 @ Aug 19 2015, 09:07 AM) bro, u same condo with me...u need ask time technician check the hardware on ground floor..recently our condo strike by thunder not sure will cause line something wrong?? Hi Bro, Really appreciate your valuable feedback. Though not totally impossible, but quite unlikely as the passive equipments don't connect to any conductor. Usually the trunkings will be grounded as well. Thanks.
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jjj2
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Aug 19 2015, 01:48 PM
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QUOTE(djhenry91 @ Aug 19 2015, 09:45 AM) Jus FYI Everytime got big thunder strike, our condo lift haywire and last time worst want tm unifi all 3 tower all down for few hours.. So tm do something prevent this happen.. I not sure TIME will do any action prevent this happen like do or lag issue Hi Bro, Are you experiencing lagging issue while thunder strike at your condo ?
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jjj2
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Aug 20 2015, 12:15 PM
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QUOTE(darksider @ Aug 20 2015, 01:08 AM) hi, now unifi comes to my apartment and heavily promoting it, may i know is time available soon in kingfisher series penang island? Hi Bro, No worries, we will assist to get the contractor speed up the job. Thanks.
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jjj2
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Aug 21 2015, 04:33 AM
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QUOTE(r47z @ Aug 20 2015, 11:45 AM) I've been getting very slow internet (even with boost on) almost all the time at msq condo in damansara perdana. Anyone here at the same condo having the same issue? I am on Google DNS already. Hi Bro, Please run your speedtest on several servers and email me the results ya. Will guide you to troubleshoot further. Thanks.
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jjj2
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Aug 22 2015, 10:38 AM
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QUOTE(Itcrowd @ Aug 22 2015, 12:51 AM) Hi, I just got a new android box and having problem with the tvapp.so. I am using time dot com 10mbps. I can access some of the chinese channels but not any of the english ones. The english channels don't appear on the tvapp.so list. I tried the tvapp.so with P1 and maxis mobile internet and the english channels appear in the list. Does time dot com block the english channels on tvapp.sp? If time dot com blocks it, how do I fix the problem? I don't think there's anything wrong with the setup of my android box because I can access the english channels on tvapp.sp with other ISPs. Hi Bro, this issue has been reported by some users, obviously there is nothing wrong with your android box settings. I will guide you to check further. Feel free to Apps me. Thanks.
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jjj2
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Aug 22 2015, 11:27 AM
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QUOTE(skyvisionz @ Aug 22 2015, 10:44 AM) Does time fibre available in the domain 1 in cyber? How many ppl can share the Time Home Broadband? Hi Bro, It's actually depending on the bandwidth that you subscribe and applications that you are using... Feel free to check out my pm for more details. Thanks.
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jjj2
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Aug 22 2015, 04:33 PM
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QUOTE(aeiou007 @ Aug 22 2015, 04:18 PM) I just got my TIME installed this morning, but don't know why can't online now. It was okay this morning, location: Saraka Apt. The LOS is red light blinking. Already called hotline, will get reply within 24 hours, he said. Anything else I can do... Hi Bro, If you did not touch it at all...There's nothing you could do as you may not have the equipment to fix it. Wait for our Installer to come over to fix it. Pm me if you require further help, will assist you to expedite the process. Thanks. This post has been edited by jjj2: Aug 22 2015, 04:57 PM
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jjj2
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Aug 22 2015, 04:58 PM
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QUOTE(Andy72 @ Aug 22 2015, 01:25 PM) Hi. Just would like to know when the service would be available in Kuchai Avenue. The last I heard, the management in Kuchai Avenue received a proposal from Time to pull a fibre to Kuchai Avenue. That was in July 2015. Hi Bro, Let me follow up with the project team and get back to you. Thanks.
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jjj2
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Aug 24 2015, 11:53 AM
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QUOTE(aeiou007 @ Aug 24 2015, 08:04 AM) noted, the installer will come today to check on this issue. Great...do let me know if there's any help needed. Thanks.
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jjj2
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Aug 24 2015, 06:55 PM
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QUOTE(happy_she @ Aug 24 2015, 05:56 PM) hi, is Penang - The Golden Triangle got coverage already? Hi, I'm sorry as your condo is yet ready for service, please do check out your pm for more details. Thanks.
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jjj2
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Aug 26 2015, 09:37 AM
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QUOTE(djhenry91 @ Aug 25 2015, 12:33 PM) landed house right? if ya is not supported only support highrise Thanks Bro.
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jjj2
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Aug 26 2015, 08:07 PM
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QUOTE(TimKen @ Aug 26 2015, 05:48 PM) I received an email from time customer service saying my credit limit is updated, but i don't recall applying for credit limit update, i hope is not a scam or something ?? Hi Bro, Please forward the email to me, will help you to sort it out. Thanks. This post has been edited by jjj2: Aug 26 2015, 08:07 PM
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