I called TIME call center to clarify since there are too many versions of info in this forum. here are what i gathered from my query:
1. all existing customers are upgraded to new speeds of 100, 300 & 500Mbps with the current price they are paying (i.e. 100Mbps @ RM129 for 10Mbps existing customer. retail price is RM149. so save RM20)
2. customer may choose to upgrade or downgrade WITHOUT any penalty or contract renewal for 1 time allowance (i.e. migrated customer 300Mbps @ RM179 (old 20Mbps) can downgrade to 100Mbps without penalty or additional contract. pay retail price RM149 for 100Mbps)
3. after 1 time allowance, if customer decides to change package again, then recontract 24 months. NOT ON TOP, but refresh contract for 24 months
4. new customer will follow the normal rule (without 1 time change allowance). the allowance is only for the existing customer who got migrated to the new package.
most customer would just stay at the migrated package i.e. 100Mbps @ RM129 because of the perpetual discount. the discount lasts forever or until u change plan or terminates the account.
Yes Bro...I vouch.