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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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jjj2
post Dec 22 2015, 09:08 AM

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Announcement :

Some technical glitches are causing service interruption to Penang Times Square.

Symptoms : Huawei ONU LOS blinking in red.

Measures : Make report to our Customer Service @ 1800 18 1818 .
Alternatively, please wait, we are fixing it. ETA 4 hours.

Thanks.

jjj2
post Dec 22 2015, 01:46 PM

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QUOTE(alwiser @ Dec 22 2015, 12:48 PM)
No, not yet, no technician called me to setup an appointment.

I called CS yesterday and I messaged them on FB. Both said a technician will call me to come fix the problem but so far nobody has called.

Let's see how long TIME takes to fix this.. I saw a coffeeshop here using TIME that had a problem with their internet previously and it took one week for the technician to come and fix it.

You give good service but so far my experience with TIME as an ISP (main company) has not been satisfactory.

Will update if they call.
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Hi Bro,

Please pm me your Service Order #, I help to push.

Empire bit tricky...as it involves more parties.

Thanks.
jjj2
post Dec 22 2015, 10:09 PM

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Announcement :

Some areas in Penang are having service interruption.

No worries, full restoration is in progress. Please get to us if you need any assistance.

Thanks.

This post has been edited by jjj2: Dec 22 2015, 10:09 PM
jjj2
post Dec 22 2015, 11:41 PM

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QUOTE(LJones @ Dec 22 2015, 11:30 PM)
1 year + Time 10mbps unlimited subscriber. I'm on the CISCO  router and Huawei.

I notice my connection will drop like a stone during transfer of large files (sometimes internal between computer and computer), often i have to turn on and off the internet devices.

are the devices not adequate? Should a solution be replacing them and if so, what is a good replacement?
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Hi Bro,

If you had not changed your Router, you most probably are using Cisco Linksys E1200 which certain bathc of it are quire buggy.

See post :
https://forum.lowyat.net/index.php?showtopi...post&p=69148930

If you are experiencing the above, Yes, you ought to change to a better Router. Please pm me your budget and house unit size.
We'll propose a few units which we have tested.

Thanks.
jjj2
post Dec 22 2015, 11:42 PM

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QUOTE(TXSim @ Dec 22 2015, 10:52 PM)
Hi, here in Sungai Ara, Lorong Kenari no issue.
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Sg Ara not affected.
jjj2
post Dec 23 2015, 08:13 AM

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QUOTE(LJones @ Dec 22 2015, 11:51 PM)
Thanks, I think its correct with the same problems. I will PM you .

I'm living in a condo of 1400 sq ft. Haven't looked into budget yet.
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Hi Bro,

Alright, feel free to check your pm for more details.

Thanks.
jjj2
post Dec 23 2015, 08:18 AM

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QUOTE(Tariq_H @ Dec 22 2015, 11:53 PM)
Got coverage at Setia Alam?
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Hi Bro,

I'm sorry Setia Alam is yet in coverage.

Thanks.
jjj2
post Dec 23 2015, 07:07 PM

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Hi All Forumers, Friends, Customers ...

Wishing you all a Joyful Merry Xmas & Happy New Year !!

user posted image




Thank you for all the support, acknowledgement & encouragement !
We wish to apologize if there is any part that we did not make it up to your expectation.

We promise will strive our very best to provide you all with better service, consultation, technical support etc. in the coming year !!

Merry Xmas & Happy New Year ...Happy Holidays smile.gif

rclxm9.gif rclxms.gif
jjj2
post Dec 24 2015, 06:14 AM

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QUOTE(freestyler @ Dec 23 2015, 08:19 PM)
hi all...want to ask its time started to block torrent download??
used to be downloading torrent but find out this two days all torrent is not working even with the seed of more then 10000
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Hi Bro,

For sure at this moment any p2p traffic is Not blocked.

But you have reasons to believe some forms of traffic shaping is happening.
This is what happened to other ISP like TM as well.

But one of the easy way to bypass is to alter your computer/Router/any pppoe dialing device's DNS.

Commonly used Public DNS are Google & OpenDNS :

There are 2 Ways to change your DNS,
I) Via Router Configurations
You can access the Router by default 192.168.1.1 or 192.168.0.1 (Assuming it's not changed).
Feel Free PM me if you need the standard login credentials for Time Routers.

II) Via Network Adapters.
Please refer this Step by Step guideline.
Google DNS https://developers.google.com/speed/public-dns/docs/using
OpenDNS https://use.opendns.com/


We have a tool to detect whether the ISP is actually shaping your traffic.
Feel free to PM me should you need that.

Thanks.
jjj2
post Dec 24 2015, 07:59 AM

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QUOTE(kr_nexus @ Dec 23 2015, 09:55 PM)
Hello, im in ara dama nsara area.. and currently its very slow..
Anyone experiencing this?
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Hi Bro,


Please perform a Speedtest to local server first.

I'll be out of town, if you need my help, just whatsapp me ya.
I'll guide you how to check.

Thanks.

jjj2
post Dec 24 2015, 04:17 PM

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QUOTE(Without @ Dec 24 2015, 01:28 PM)
For rebate RM500, is it limited to certain area? as DK Senza agent told me there is no such rebate
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Hi Bro,

Its available nation wide but subject to Terms & Conditions.

Feel free to text or whatsapp me @ 012 4299200 for more details.

Thanks.
jjj2
post Dec 24 2015, 04:22 PM

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QUOTE(mintgadget @ Dec 24 2015, 08:51 AM)
Free bump to 100MBPS for 7 days as a christmas present. Sweet. Lets see can they maintain during this holidays.
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Haha Bro..

This is something we all longing for...

We proposed this package to TIME higher management for long time...let's hope next year this option will be available !!

I am in KL city centre...anyone free catch up for some parties tonight..
Merry Xmas & Happy Holidays to everyone ..Cheers smile.gif
jjj2
post Dec 24 2015, 09:38 PM

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QUOTE(fishuu @ Dec 24 2015, 09:30 PM)
Cant access also... Need to boost now  cry.gif
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Hi Bro,

Hang in..no worries..Ive escalate this problem to Technical department.

Its not your side problem...will be back to normal real soon.

Thanks.
jjj2
post Dec 24 2015, 11:14 PM

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Hi Bro,

Selfcare portal problem fixed.

Please kindly try again.

Thanks.
jjj2
post Dec 25 2015, 08:03 AM

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QUOTE(monochrome1234 @ Dec 25 2015, 03:31 AM)
anybody receiving low torrent speed?
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Hi Bro,

Please kindly refer

https://forum.lowyat.net/index.php?showtopi...post&p=77956497


Feel free to pm me more details aof your issue.

Thanks.


jjj2
post Dec 25 2015, 08:07 AM

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QUOTE(Braxton @ Dec 25 2015, 08:00 AM)
same here
xunlei
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Hi Bro,

Merry Xmas.

Xunlei issue has been resolved, please try on other sources and pm me if it's still not working.

Thanks.
jjj2
post Dec 25 2015, 08:40 AM

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QUOTE(mintgadget @ Dec 25 2015, 08:31 AM)
Merry Christmas everyone !!!

Woke up to this...

user posted image

user posted image

rclxms.gif  rclxms.gif
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Wow...Santa has delivered his gift rclxms.gif

Merry Xmas !
jjj2
post Dec 25 2015, 08:13 PM

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QUOTE(fishuu @ Dec 25 2015, 07:52 PM)
Yea i know. My PC has no other way to get internet besides WIFI so yeah
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Hi Bro,

If you need my help, feel free to whatsapp me ya.

We will see your results and propose some measures to improve it.

Thanks.
jjj2
post Dec 25 2015, 08:14 PM

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QUOTE(monzela90 @ Dec 25 2015, 07:24 PM)
Hello admin, time fibre broadband di kawasan pantai klebang melaka sudah ada atau belum.
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Hi Bro,

Im sorry its yet available.

Thanks.
jjj2
post Dec 26 2015, 06:23 AM

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QUOTE(monochrome1234 @ Dec 26 2015, 02:14 AM)
what do you mean other source without vpn
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Hi Bro,

It means downloading other things as normal...dont use vpn.

Thanks.

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