If really the rain is causing the problem, I doubt it is modem or router, even unifi ones. More likely the incoming cable or junction boxes have been compromised, faulty seals, exposure to rain n moisture caused shorting.

really, i don't believe what u wrote is correct.

becos for 3 yrs, i used the old white modem and old router. not the best or strongest wifi but they r decent, served their purpose. rain? thunderstorm or dry like hell, no difference for 3 yrs.

the modem died after 3 yrs, changed to new one. i also changed to a new router myself. it gets better, not worse, that is true.

but, i really don't think the weather has anything to do with unifi modem or router per se. gotta be the external cables or junction boxes. or area specific or simply x in y cases, i.e. bad statistics result.

check a bit more, u know how those guys work... trace and physically give the ext line a check, been cases of rats biting n tearing up the cable... compare notes with yr neighbors, don't look just at the weather or the 2 boxes, u might find the answer.

if u can, change 1 or both boxes n see if u find improvement - that will get u closer to the answer.

This post has been edited by AVFAN: Sep 24 2014, 07:59 PM

ok, u r the expert, good luck.

u got the best deal in the country.

shud belanja yr agent or the one u spoke to on unifi hotline.

others pay rm199 or rm179 w/o hypptv.

dunno how n why they discriminate like that...

This post has been edited by AVFAN: Sep 25 2014, 05:54 PM

5-7gb per day... realistic.

device on at least few hrs a day, w/o fail. tnb also happy.

This post has been edited by AVFAN: Sep 25 2014, 06:01 PM

that's why i said u r the luckiest. others have to shout and yell still dun get same like you!

i guess it is legal alto not ethical.

i know wat u did last night.

think u shud call unifi, get to the tech line, ask the guy to troubleshoot online with u.

my experience with the orig unifi modem n router:

.. restarting modem n router is something i used do everytime the speed drops significantly - modem first, then router. it works usually. if it doesn't, i call unifi to refresh, 1 minute late, i repeat restarting process. works every time.
.. if no light at all on either device, it has failed; modem, unifi will replace foc. router, u buy yrself
.. wifi light only comes on if there is a device active on wifi.
.. is yr hypptv box still there? plug it in, see if it works. if it does, it means the modem n router r fine, at least for that.
.. when u get to it, get a better router. yr dlink router works ok but is not good for wifi strength and range. better router, more stable, less headaches, less chance of need to restart, stronger/wider wifi coverage.
.. keep modem n router on 24/7 - bad idea to switch on/off everytime u sleep or go out...

try not to waste yr paid unifi hours - call them and get help when ready!

This post has been edited by AVFAN: Sep 26 2014, 06:05 PM

yep, think so.

these popups are hiding in the browser addons/extensions.

need spybot, anti malware n the like to get rid of them.

really, pain in the ass...

i know only a little about routers, torrents.
but been with unifi vip10 3 yrs.
recently changed to asus rtn12hp, rm199, my torrent gets to max 1.2mBps.
max 7 devices used, usually 3.
torrent problem? not that I noticed in a long time.
i din change anything on router or torrent, all default settings.

unifi router is ok but a better router does work better all round... ethernet or wifi.... stability, speed, strength, coverage.

This post has been edited by AVFAN: Oct 1 2014, 06:46 PM

i actually wanted to buy the 14uhp but was out of stock in the shop.
after talking to 2 guys in the store, i decided the 12hp was good enough.
it was, worked better than i expected, served all my purposes.
so, i saved money by accident.

anyway, the 12hp with twin tall antennae is less cumbersome n ugly than 14uhp with 3 tall ones!

yep, all is good.

actually, unifi is very smooth since today, think those bad undersea cables hv been repaired/replaced.

even china sites back to normal, except those that have been shutdown - a diff issue.

yr unifi throttled? how bad? what p2p do u use?

that's why i asked him but no response.

probably maxis user.

we read posts by many unifi users of poor speed, almost everyday.

aprt from genuine problems with unifi, i think the more common reason(s) may be:

.. performance in houses tend to be more stable than highrise, likely wifi crowding
.. if many devices in use, some of them will sure feel the impact
.. failing modem, weak router
.. torrenting - bad/insufficient seeds

when a user complains of slow speed, the user usually does not tell the full picture...?

as a unifi user for 3+ years in a 2 storey house, i am happy enough. there r times when torrenting speed is poor but i know it's due to poor seeds. there was a time things got weird - that was because of a failing modem which was then replaced quite quickly. lastly, when i changed to a new router, performance improved tremendously, noticeably max torenting speed went from 1.0MBps to 1.2MBps. wifi reception improved too with all corners now covered.

alto a bit more expensive than alternative, i will not change isp.

that is good info.

in contrast, with the same asus router in my house, i'll say wifi strength and speed drops max 10% at 15m away.

within 10m, it is almost same as ethernet.

This post has been edited by AVFAN: Oct 20 2014, 09:49 AM

if yr phone acts weird, it means something is not right about the modem becos that's where it is connected, not the router. obviously if modem has a problem, the router and the rest will not behave normal.

after 3 yrs with the orig modem, i experienced phone intermittent shutoff, can dial out but can't pick up calls, strange sounds. finally, the modem died, no light at all. called unifi, changed modem all is good. unifi man said the modem lasted too long, unusual, shud hv died sooner - meaning unifi give the cheapest and lowest grade equipment, maximise profit since almost monopoly... consistent with all biz we see around us...

so, if yr modem is >2 yrs, possible it is showing signs of death.

everyday, there r a few unifi users posting bad connection, slow speed, etc. frankly, i hv no idea if they r 5 out of 1000 or 10 out of 100,000 or 80 out of 1 million.

like i mentioned before, most complaints do not mention anything about the the usual suspects - highrise or houses, if plenty of wifi users in own home or neighbors, copper or fiber, shitty unifi router or own purchased router, etc.

if it helps, this is what i get in my house almost all the time after changing to new router. it was not as good before i change router a few months back. no more reset, no more calling unifi to reset, etc. fresh, this is wat i get vip10 from pc wifi 45ft from router, with one androidtv box wifi streaming a movie on upper floor, 50 ft away.


in summary, my conclusion after some time reading this thread... unifi works best in houses on fiber with a new router (e.g. asus rt n12hp).

highrise, copper cables, lots of wifi neighbors, orig crap router = big problem.
which means if u fall into this category, should demand discounted price or free hypptv packages!

This post has been edited by AVFAN: Oct 25 2014, 07:35 PM

i hv same router, so it shudn't be the router.

i suggest u monitor the modem closely. if u find the phone (directly connected to modem) showing problems like can't take calls and intermittent disconnect, u know the modem is going to die.

the thing is unless it dies, unifi won't replace, so u just need to wait for it to die....

where is yr location?

vip10, shah alam, almost same all the time, everyday, wifi 45 ft, after change of router:

with torrenting 600-700mbps speed:


torrent pasued:



as i read more of user complaints, i think... if one is in a house, changed router and still get shitty speeds despite complaints and reports to them, better dump unifi and look for alternative(s), but surely not the infamous x something co. that gets endless moaning and groaning everyday in lyn, i suppose...

This post has been edited by AVFAN: Oct 30 2014, 07:07 PM

if u hv not been reading in this section, pls take note to buy a router that is labeled "unifi ready". don't buy one that isn't compatible!

also, when u install new router, u need to call unifi to get the router password which is not the same as wifi password.

not difficult to change router, just read this section a bit, lots of experience by many users...