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Credit Cards Hong Leong Bank Wise Credit Card V3, 10% Cashback , Up to RM100 per month

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SUSsupersound
post Mar 27 2014, 09:44 PM

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QUOTE(raul @ Mar 27 2014, 06:35 PM)
hi guys, since this month = 31days, so last allow transaction date should be 29/3?
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Usually I'll hit the target 5 days before.
Some shops post late and I don't want to waste time argue with HLB on the rebets.
parsona
post Mar 27 2014, 10:00 PM

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QUOTE(guy3288 @ Mar 27 2014, 09:16 AM)
Has anyone experienced fraudulent charges to his Wise card? I had it yesterday, received SMS at 14.49hr  saying my Card was debited RM200 at Petrol Station (at my regular kiosk).

First i thought it could be some late SMS for my last transaction. My last usage was 21.3.2014 as I had achieved my target Cash Rebate RM100 for the month. So the card was in my drawer since then.
But when i called up the CS at 1930 hr, i was shocked to know that my card was 'used' at that kiosk yesterday. How much the amount she doesnt know as need a few days to see in on screen.

Now all the hassle, cancel the card and get new replacement, sigh.......hopefully no charges to me, no new GST no AF and cancel the fraudulent charges..

so watch out guys, the SMS alert is not to be taken lightly!
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If you still are in possession of your card, and the transaction is not an online transaction (card not present), then its some sort of late sms or other error. Chip based credit cards are not clone-able, and malaysia uses chip transaction now, not the swiping one. Visa and Mastercard are seeing an all time low number of fraudulent transaction after starting using chip cards.
guy3288
post Mar 28 2014, 08:58 AM

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QUOTE(parsona @ Mar 27 2014, 10:00 PM)
If you still are in possession of your card, and the transaction is not an online transaction (card not present), then its some sort of late sms or other error.  Chip based credit cards are not clone-able, and malaysia uses chip transaction now, not the swiping one.  Visa and Mastercard are seeing an all time low number of fraudulent transaction after starting using chip cards.
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the card was with me all the time , locked in my drawer , no one could access it. Never out of my sight all the time when swiped at Grocery and kiosk at pump only.

Actually that was what i thought also, a mistake in SMS. But the silly HL system showed that card was swiped and RM200 withheld for petrol that day. But till now there is no charges on online checking. Likely to be a system mistake, but the CS already cancelled off my card, SOP she said, now waiting for replacement, what a hassle if there is really no fraud.

Why the HL system so silly could not even tell transaction done or not done on that day? Mistake on SMS not enough, mistake into the system showing transaction on the day i did not even use that card!
victorywp
post Mar 28 2014, 09:22 AM

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QUOTE(guy3288 @ Mar 28 2014, 08:58 AM)
the card was with me all the time , locked in my drawer , no one could access it. Never  out of my sight all the time when swiped at Grocery and kiosk at pump only.

Actually that was what i thought also, a mistake in SMS. But the silly  HL system  showed that card was swiped and RM200 withheld for petrol that day. But till now there is no charges on online checking. Likely to be a system mistake, but the CS already cancelled off my card, SOP she said, now waiting for replacement, what a hassle if there is really no fraud.

Why the HL system so silly could not even tell transaction done or not done on that day? Mistake on SMS not enough, mistake into the system showing transaction on the day i did not even use that card!
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yeah, you may complain at the other hlb thread about hlb worst service.
aeiou228
post Mar 28 2014, 09:40 AM

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QUOTE(guy3288 @ Mar 28 2014, 08:58 AM)
Why the HL system so silly could not even tell transaction done or not done on that day? Mistake on SMS not enough, mistake into the system showing transaction on the day i did not even use that card!
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If MBB Amex is using the same HLB system, it will be disaster. Amex card is prone to online fraudulent transaction but luckily their CS can see the actual transactions in real time. They also can see the attempted but failed transactions.
I'm puzzled why HLB CS can't see it in real time because their system must meet some required security capability and audited and approved by the relevant authority.

roger roger
post Mar 28 2014, 09:42 AM

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QUOTE(guy3288 @ Mar 27 2014, 09:16 AM)
Has anyone experienced fraudulent charges to his Wise card? I had it yesterday, received SMS at 14.49hr  saying my Card was debited RM200 at Petrol Station (at my regular kiosk).

First i thought it could be some late SMS for my last transaction. My last usage was 21.3.2014 as I had achieved my target Cash Rebate RM100 for the month. So the card was in my drawer since then.
But when i called up the CS at 1930 hr, i was shocked to know that my card was 'used' at that kiosk yesterday. How much the amount she doesnt know as need a few days to see in on screen.

Now all the hassle, cancel the card and get new replacement, sigh.......hopefully no charges to me, no new GST no AF and cancel the fraudulent charges..

so watch out guys, the SMS alert is not to be taken lightly!
*
i dont get any SMS alert whenever i pump my petrol at any station. How come you can get? Only amount more than rm500 only they will send, i think.
TSronnie
post Mar 28 2014, 09:54 AM

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QUOTE(roger roger @ Mar 28 2014, 09:42 AM)
i dont get any SMS alert whenever i pump my petrol at any station. How come you can get? Only amount more than rm500 only they will send, i think.
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Please fill up the SMS Transaction Alert form on Post #1 to set a lower threshold.
babycherie
post Mar 28 2014, 10:06 AM

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Anyone whom interesting apply hong Leong bank wise card.

Kindly PM me . wub.gif
aeiou228
post Mar 28 2014, 10:12 AM

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QUOTE(ronnie @ Mar 28 2014, 09:54 AM)
Please fill up the SMS Transaction Alert form on Post #1 to set a lower threshold.
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After filled up, must send to the branch or can fax to HLB CS directly?
TSronnie
post Mar 28 2014, 10:22 AM

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QUOTE(aeiou228 @ Mar 28 2014, 10:12 AM)
After filled up, must send to the branch or can fax to HLB CS directly?
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Snail mail ONLY !!! Clearly written No Fax Allowed
razorboy
post Mar 28 2014, 10:38 AM

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QUOTE(babycherie @ Mar 28 2014, 10:06 AM)
Anyone whom interesting apply hong Leong bank wise card.

Kindly PM me .  wub.gif
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any difference between registering with you and on the site? I just submitted the "call me" form literally 10 seconds ago.
hon
post Mar 28 2014, 10:49 AM

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I didn't see any cash back transaction today..
Anyone receive it?
TSronnie
post Mar 28 2014, 10:51 AM

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QUOTE(hon @ Mar 28 2014, 10:49 AM)
I didn't see any cash back transaction today..
Anyone receive it?
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Not so quick... today is 28th March, the Online Portal will be shown one day later.
hon
post Mar 28 2014, 10:56 AM

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QUOTE(ronnie @ Mar 28 2014, 10:51 AM)
Not so quick... today is 28th March, the Online Portal will be shown one day later.
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Ok Ok TQ biggrin.gif biggrin.gif
First time receiving my cash back~
icon_idea.gif icon_idea.gif icon_idea.gif
TSronnie
post Mar 28 2014, 10:59 AM

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QUOTE(hon @ Mar 28 2014, 10:56 AM)
Ok Ok  TQ biggrin.gif  biggrin.gif
First time receiving my cash back~
icon_idea.gif  icon_idea.gif  icon_idea.gif
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Expect to receive.... ensure you calculate correctly and all your 10 transactions must be posted between 1-28 Feb 2014.
Jason
post Mar 28 2014, 11:20 AM

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QUOTE(babycherie @ Mar 28 2014, 10:06 AM)
Anyone whom interesting apply hong Leong bank wise card.

Kindly PM me .  wub.gif
*
What's the T&C for existing HLB card holder? Got GST rebate & first year annual fee waiver?
MGM
post Mar 28 2014, 12:25 PM

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Miscalculate still short of one rm50 transaction, any transaction that can be posted same day, cos today already 28th of the month. Which merchants use HLBank terminals?

This post has been edited by MGM: Mar 28 2014, 12:27 PM
Devil4life
post Mar 28 2014, 12:34 PM

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QUOTE(MGM @ Mar 28 2014, 12:25 PM)
Miscalculate still short of one rm50 transaction, any transaction that can be posted same day, cos today already 28th of the month. Which merchants use HLBank terminals?
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You still got 3 days buffer la, so just make sure swipe something above RM50 today and hope that can come out before or on 31st Mac (3 days should be still alright I think)
MGM
post Mar 28 2014, 12:40 PM

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QUOTE(Devil4life @ Mar 28 2014, 12:34 PM)
You still got 3 days buffer la, so just make sure swipe something above RM50 today and hope that can come out before or on 31st Mac (3 days should be still alright I think)
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Cut off date is 28th of the month not end of the month. All sushi king outlets or TheStore using HLBank terminals?

This post has been edited by MGM: Mar 28 2014, 12:57 PM
babycherie
post Mar 28 2014, 12:52 PM

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QUOTE(razorboy @ Mar 28 2014, 10:38 AM)
any difference between registering with you and on the site? I just submitted the "call me" form literally 10 seconds ago.
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You get free gift from me lo

Hmm.

Try PM me your contact .i help you check wrethe the submission assign to other agent or. Not

smile.gif

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