QUOTE(raul @ Mar 27 2014, 06:35 PM)
Usually I'll hit the target 5 days before.Some shops post late and I don't want to waste time argue with HLB on the rebets.
Credit Cards Hong Leong Bank Wise Credit Card V3, 10% Cashback , Up to RM100 per month
|
|
Mar 27 2014, 09:44 PM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
11,554 posts Joined: Aug 2009 |
|
|
|
|
|
|
Mar 27 2014, 10:00 PM
|
![]() ![]() ![]() ![]() ![]()
Senior Member
808 posts Joined: Jan 2003 |
QUOTE(guy3288 @ Mar 27 2014, 09:16 AM) Has anyone experienced fraudulent charges to his Wise card? I had it yesterday, received SMS at 14.49hr saying my Card was debited RM200 at Petrol Station (at my regular kiosk). If you still are in possession of your card, and the transaction is not an online transaction (card not present), then its some sort of late sms or other error. Chip based credit cards are not clone-able, and malaysia uses chip transaction now, not the swiping one. Visa and Mastercard are seeing an all time low number of fraudulent transaction after starting using chip cards.First i thought it could be some late SMS for my last transaction. My last usage was 21.3.2014 as I had achieved my target Cash Rebate RM100 for the month. So the card was in my drawer since then. But when i called up the CS at 1930 hr, i was shocked to know that my card was 'used' at that kiosk yesterday. How much the amount she doesnt know as need a few days to see in on screen. Now all the hassle, cancel the card and get new replacement, sigh.......hopefully no charges to me, no new GST no AF and cancel the fraudulent charges.. so watch out guys, the SMS alert is not to be taken lightly! |
|
|
Mar 28 2014, 08:58 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
5,871 posts Joined: Sep 2009 |
QUOTE(parsona @ Mar 27 2014, 10:00 PM) If you still are in possession of your card, and the transaction is not an online transaction (card not present), then its some sort of late sms or other error. Chip based credit cards are not clone-able, and malaysia uses chip transaction now, not the swiping one. Visa and Mastercard are seeing an all time low number of fraudulent transaction after starting using chip cards. the card was with me all the time , locked in my drawer , no one could access it. Never out of my sight all the time when swiped at Grocery and kiosk at pump only.Actually that was what i thought also, a mistake in SMS. But the silly HL system showed that card was swiped and RM200 withheld for petrol that day. But till now there is no charges on online checking. Likely to be a system mistake, but the CS already cancelled off my card, SOP she said, now waiting for replacement, what a hassle if there is really no fraud. Why the HL system so silly could not even tell transaction done or not done on that day? Mistake on SMS not enough, mistake into the system showing transaction on the day i did not even use that card! |
|
|
Mar 28 2014, 09:22 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
11,740 posts Joined: Oct 2013 From: Her Heart |
QUOTE(guy3288 @ Mar 28 2014, 08:58 AM) the card was with me all the time , locked in my drawer , no one could access it. Never out of my sight all the time when swiped at Grocery and kiosk at pump only. yeah, you may complain at the other hlb thread about hlb worst service.Actually that was what i thought also, a mistake in SMS. But the silly HL system showed that card was swiped and RM200 withheld for petrol that day. But till now there is no charges on online checking. Likely to be a system mistake, but the CS already cancelled off my card, SOP she said, now waiting for replacement, what a hassle if there is really no fraud. Why the HL system so silly could not even tell transaction done or not done on that day? Mistake on SMS not enough, mistake into the system showing transaction on the day i did not even use that card! |
|
|
Mar 28 2014, 09:40 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
5,867 posts Joined: Feb 2006 |
QUOTE(guy3288 @ Mar 28 2014, 08:58 AM) Why the HL system so silly could not even tell transaction done or not done on that day? Mistake on SMS not enough, mistake into the system showing transaction on the day i did not even use that card! If MBB Amex is using the same HLB system, it will be disaster. Amex card is prone to online fraudulent transaction but luckily their CS can see the actual transactions in real time. They also can see the attempted but failed transactions.I'm puzzled why HLB CS can't see it in real time because their system must meet some required security capability and audited and approved by the relevant authority. |
|
|
Mar 28 2014, 09:42 AM
|
![]() ![]() ![]() ![]()
Senior Member
560 posts Joined: Oct 2011 |
QUOTE(guy3288 @ Mar 27 2014, 09:16 AM) Has anyone experienced fraudulent charges to his Wise card? I had it yesterday, received SMS at 14.49hr saying my Card was debited RM200 at Petrol Station (at my regular kiosk). i dont get any SMS alert whenever i pump my petrol at any station. How come you can get? Only amount more than rm500 only they will send, i think.First i thought it could be some late SMS for my last transaction. My last usage was 21.3.2014 as I had achieved my target Cash Rebate RM100 for the month. So the card was in my drawer since then. But when i called up the CS at 1930 hr, i was shocked to know that my card was 'used' at that kiosk yesterday. How much the amount she doesnt know as need a few days to see in on screen. Now all the hassle, cancel the card and get new replacement, sigh.......hopefully no charges to me, no new GST no AF and cancel the fraudulent charges.. so watch out guys, the SMS alert is not to be taken lightly! |
|
|
|
|
|
Mar 28 2014, 09:54 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur |
|
|
|
Mar 28 2014, 10:06 AM
|
![]() ![]()
Junior Member
178 posts Joined: Dec 2007 |
Anyone whom interesting apply hong Leong bank wise card.
Kindly PM me . |
|
|
Mar 28 2014, 10:12 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
5,867 posts Joined: Feb 2006 |
|
|
|
Mar 28 2014, 10:22 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur |
|
|
|
Mar 28 2014, 10:38 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
2,634 posts Joined: Dec 2008 |
|
|
|
Mar 28 2014, 10:49 AM
|
![]() ![]()
Junior Member
220 posts Joined: Jul 2007 |
I didn't see any cash back transaction today..
Anyone receive it? |
|
|
Mar 28 2014, 10:51 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur |
|
|
|
|
|
|
Mar 28 2014, 10:56 AM
|
![]() ![]()
Junior Member
220 posts Joined: Jul 2007 |
|
|
|
Mar 28 2014, 10:59 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
21,308 posts Joined: Jan 2003 From: Kuala Lumpur |
|
|
|
Mar 28 2014, 11:20 AM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]()
Senior Member
6,354 posts Joined: Jan 2003 |
|
|
|
Mar 28 2014, 12:25 PM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
18,410 posts Joined: Oct 2010 |
Miscalculate still short of one rm50 transaction, any transaction that can be posted same day, cos today already 28th of the month. Which merchants use HLBank terminals?
This post has been edited by MGM: Mar 28 2014, 12:27 PM |
|
|
Mar 28 2014, 12:34 PM
|
![]() ![]() ![]() ![]() ![]()
Senior Member
986 posts Joined: Sep 2011 |
QUOTE(MGM @ Mar 28 2014, 12:25 PM) Miscalculate still short of one rm50 transaction, any transaction that can be posted same day, cos today already 28th of the month. Which merchants use HLBank terminals? You still got 3 days buffer la, so just make sure swipe something above RM50 today and hope that can come out before or on 31st Mac (3 days should be still alright I think) |
|
|
Mar 28 2014, 12:40 PM
|
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
All Stars
18,410 posts Joined: Oct 2010 |
QUOTE(Devil4life @ Mar 28 2014, 12:34 PM) You still got 3 days buffer la, so just make sure swipe something above RM50 today and hope that can come out before or on 31st Mac (3 days should be still alright I think) Cut off date is 28th of the month not end of the month. All sushi king outlets or TheStore using HLBank terminals?This post has been edited by MGM: Mar 28 2014, 12:57 PM |
|
|
Mar 28 2014, 12:52 PM
|
![]() ![]()
Junior Member
178 posts Joined: Dec 2007 |
|
|
Topic ClosedOptions
|
| Change to: | 0.0170sec
0.43
6 queries
GZIP Disabled
Time is now: 5th December 2025 - 01:32 AM |