the ATM pin is also use to register the HLB Connect account, as per new HLB Connect Website.

oh, really? I don't know credit card got atm function. haha. thanks ya.
Do I need to change it?
The how to redeem pin number for hlbconnect registration purpose?

You need your pin to perform cash advance at atm. I'm not sure if wise card could be used at atm to activate online banking or not.

now is atm pin can direct use to register for HLB Connect.
But HLB system got problem.

can't register HLB Connect
can't change ATM pin via ATM
can't check cards balance via ATM
can't request for TPIN via ATM

https://s.hongleongconnect.my/rib/app/fo/sec/reg
check this out yourself

To register using Credit Card,
You will need :
1.Credit Card Number
2.Credit Card ATM PIN
3.TAC

for what i understand you will need to register first your mobile TAC using ATM then only you can register HLB connect..correct me if I'm wrong.

when u receive your CC, your mobile already in their system to receive TAC...
unless you want to change mobile number, then u need to change it via ATM.

else, nothing need to be done for mobile TAC.

when u make online payment, those 6 digits code is mobile TAC, I believe most of us have experience, we no need to register mobile number again via ATM, but we can receive TAC when do online transactions.

This post has been edited by mjchua: Mar 24 2014, 09:08 PM

Can I change categories through HL Connect like Mach CC? Or I will have to call CS?

i just register hlb online back in february. you only need to key in your cc card number & TAC that sent to your number (i believe it's automatically registered when they approve your card). Thus, applying HLB online is the easiest online banking website i have experience so far...no need to visit ATM or branch etc.

now is new process.

so nothing we can do now except waiting for the new system to update?

I just pay a visit to HL bank service center this afternoon, they have no idea what to do with the new system also. they ask me to call the customer service hotline.

Walked in to branch to register HL connect ID... and I able to view my credit card details online few hours ago.
But now, when I login to HL Connect, there is no credit card attach to my HL Connect. you guys have this problem?

This post has been edited by mjchua: Mar 25 2014, 08:53 PM

For example,
statement date 21stFeb, statement balance RM1000
rebate on 28thFeb, RM100
due date on 13thMar, should i pay RM1000 or RM900?

RM900... as per terms and conditions for wise card, u can use the cash rebate to pay your outstanding balance.

thanks

I just realized after HLB's "upgrade" on 20-21 March, the SMS transaction alert went to my old number instead. Very very strange

From 1st march until 15 march already fully utilize the cash back quota for my wise. Hope HLB wise can increase the capping to encourage more spending

What's your statement's amount? Follow that. Any statement from forum cannot be treated as real.

If they do like this, the card should called "STUPID" and not "WISE".
If you spend rm1000 every month, the bank actually are losing money, since they only charge merchant 1-3%.
If the they really increase the rebet say rm200 a month, I'll be making rm100 from it every month.

not stupid, should be "more wise". its a marketing gimmick. You are like implying HLB stupid for giving 10% rebate while other only giving 5%. By the way, if you work with banks, banks dont earn their profit from the 2% or 3% of merchant charges. Those are just merely handling charges. Do remember, once you apply this new HLB card, they give you waiver of GST and free tower fan. So you are thinking they recover from the merchant charges only? No way. Their big chunks of profit is from the 18% pa late payment penalty. They dont issue card just they way you stated above. I surprise to see this reply nowaday.

"3. How do I earn the 10% cash back?
Just swipe a minimum of any 10 retail transactions monthly (minimum of RM50 per transaction) to activate the 10% cash back on your selected cash back categories."

I don't think I can swipe 10 times per month.. Not wise for me to apply eh?

same as me; impossible to swipe 10 times with min rm50 per swipe

not suitable to low usage/spender.