QUOTE(yw46 @ Jun 9 2014, 09:41 AM)
I think credit card department in all banks are stupid
Offer up to RM 300 cash back for new sign up (Citibank right now) but refused to waive <RM 300 AF and GST for exisiting cardholders
that is surely something i dun understand at all. all marketing gurus, books n seminars tell u it cost 5 times more to get a new customer than to keep an existing. yet they keep pissing off the loyal ones. so, either old school marketing is obsolete or they have found new researched evidence that it is cheaper to dump loyal ones and go spend to get new ones!Offer up to RM 300 cash back for new sign up (Citibank right now) but refused to waive <RM 300 AF and GST for exisiting cardholders
QUOTE(tishaban @ Jun 9 2014, 10:05 AM)
I've been lucky that they've waived their annual fee for me so far but I don't have a cashback card.
non cashback cards are less of an issue. in fact, many of the non-cashback cards now have zero af, like rewards card.cashback or non-cashback, they have been good to me in the last 10 years for af n the other charge. now, i am not optimistic they will do the same this time around.
This post has been edited by AVFAN: Jun 9 2014, 11:07 AM
Jun 9 2014, 11:00 AM

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