Best Buy Chicago, US. Don't buy from them! lol,

Well, i finally got through the line with 03-77277505.. Then a lady answered it, then i told her.. My Ps4 was sent in for warranty recently and wanted to know hows the situation.. She was shocked and said eh, why you call here leh.. Then i said because 1300 pushing their job from one department to another.. Then she laughed and politely help me check.. She said still need technician diagnose .. Haiz

Alright! Visited KLCC Sony Store and they took it back without any problems. There was absolutely no issue that I had bought it overseas. Sony was saying on Facebook that they only provided warranty for 7 Asian counties but fortunately Sony Store did provide better service.

That's weird, it should be the CSC department to deal this.

So you sent your console there and they replace a new one to you on the spot or what? And do you mind to provide me the FB link you were saying?

BTW, my latest update on the console is:
CSC called and told me that hopefully they are able to replace my console 5th January. Hopefully… even they themselves is not confident on their company's performance.

For all the hassle that they've been giving you, they should make it up by giving you a free DS4 or a voucher redeemable for games

Hi 'in your heart',

I have a similar problem! I posted this on the PS4 thread but no one answered but i guess it is because everyone was so happy getting their PS4s and my comment was spoiling the mood : P

Anyway, have you tried connecting your PS4 to another TV? I brought my PS4 to my friend's house and it worked flawlessly. Plus i also connected my Vita (connection made before) to the PS4 and it was okay. So my PS4 works. Just that HDMI is somehow not transferring the data - could be handshake problem.

The weird thing is that because of this, my PS3 is facing the same thing. No signal as well. My ASTRO cannot receive any HDD channels (says Copyright protection failed) but my apple TV no issues.

One thing to note. My PS4 was working out of the box. All these only started after update 1.52. The only early problem was that my screen flickers from time to time - which i ignored.

Sigh. Anyway, i have called Pioneer (personal friend) who came by today and took back my PS3 to test at his shop. He didnt want to take the PS4 cos he doesnt know how it works LOL.

Anyway, good luck to you and will let you know if i get to solve my problem.

Regards,
Gnooh

Hi guys,

i guess i am the unlucky one.

My ps4 just wont read my disc. It got the disc spinning logo there, but it wont read it.

I tried 2 disc, update to latest version, safe mode etc.

Still cant get it. Sigh.. Btw i bought my set from Impulse.

Anyone get the similar problem as i do? Do share your experience..

Noooo, not on the spot unfortunately. They needed their technician to take a look at it and then in 2 to 3 weeks I'd get a replacement (f they can't fix it - which they can't).

https://www.facebook.com/SonyMalaysia/posts...153719207855601

Is where Sony Malaysia says warranty is not valid for US bought consoles. I had rung up Sony US and they told me warranty was global. On the form I had to fill in at Sony KLCC it even had a box "Purchased Overseas".

Well some customer who had BLOD received PS+ 3 months or voucher.

Of coz I don't mind having it but I'm not expecting those. I just want my bloody console that can work perfectly back quick. And I already had an extra DS4…

I've tried my PS4 on other TV, tried using different HDMI, tried removing the Harddisk and replace again, tried put in other power socket, and basically i tried every single method advised from PlayStation Asia Operator as well as operator from US.

Have you check the HDMI output from your TV? Probably got damaged when you unplug it. But there are few mentioned that they ahd problem update they updated to 1.52 and got shut down automatically from time to time too. Some is due to the heat problem.

I think it's best for you to call the PlayStation Asia - Technical department.

Have you tried putting your console in vertical way?

As far as I know, SEA Regional warranty does not include US purchased console. Meaning those who bought out from SEA region is not able to claim their warranty at SEA.

If you've registered your warranty then you can check with PlayStation Asia - Warranty Department. You can try ask them to check whether SEA region accepts your console or not by providing them your serial number.

Wow why do I feel like I'm working for PlayStation Asia. LOL!

edit:
but 2 to 3 weeks is ridiculous. That's when 2nd batch is out.

This post has been edited by inyourheart: Dec 31 2013, 10:29 PM

Yes bro. I tried. Still the same.

when i turn the device, i heard some cracking sound.

then i shake it, it sounds like some screw was not fuxed properly. Sigh.. what a quality.

i hope impulse will exchange for me or refund to me so that i can go other shop TEST then only buy it.

Check the link below and try all the steps as advised from SONY support. If still not working then you may send it to your retailer or SONY. But one thing I am positive is that, they will be clueless as well.

http://community.us.playstation.com/t5/Pla...s/td-p/42133811

edit:
There are users who managed to solve the problem advised from either SONY itself or other users. It might take sometime to read but you should give a try.

This post has been edited by inyourheart: Dec 31 2013, 10:52 PM

think I read somewhere else before about this issue.
It might be the resolution on ps4 is set to 1080p, but your tv / monitor doesn't support it.
try go safe mode and change the ps4 resolution to something your tv supports.

Just to share with you guys, just now while i was playing AC4 on my PS4. I ejected the disc using the options menu after finishing playing. The disc came out but then the PS4 would not accept any disc into it. It was also was making some ' wish ~~' sound from the disc reader section. I restarter the PS4 and the problem still occures After doing some googling, i tried adjusting the disc manual ejection screw in the PS4 and solve it Refer this link HERE. Hope this help those who encounter the same problem as i have.

Why most of the faulty console seems like come from impulse?

mine still working for now la .... anyone here ask for copy of receipt/invoice from him yet ?

The mixed message from sony making everyone paranoid