I purchased my PS4 from Chicago, US. Tried to hook it up but it gave me the blue light,

Sony US says I have to return it to KLCC or Curve Sony Centre to get it replaced. Warranty should not be an issue according to them. I will go this afternoon and see what Sony Malaysia says.

Repairing fee? Or replacement fee? I have tried all possible "repairs" from all international communities but without any luck. This console is beyond repair.

I'm keen to say what they're going to say. I'm pretty sure, having dealt with Malaysian service centres before, that it is not going to be a smooth ride. However, with a lot of perseverance it usually ends up ok.

Best Buy Chicago, US. Don't buy from them! lol,

Alright! Visited KLCC Sony Store and they took it back without any problems. There was absolutely no issue that I had bought it overseas. Sony was saying on Facebook that they only provided warranty for 7 Asian counties but fortunately Sony Store did provide better service.

Noooo, not on the spot unfortunately. They needed their technician to take a look at it and then in 2 to 3 weeks I'd get a replacement (f they can't fix it - which they can't).

https://www.facebook.com/SonyMalaysia/posts...153719207855601

Is where Sony Malaysia says warranty is not valid for US bought consoles. I had rung up Sony US and they told me warranty was global. On the form I had to fill in at Sony KLCC it even had a box "Purchased Overseas".

Wow, many calls later with Sony Malaysia and being told last week "it's with the technician, it is ready early next week" and this week "it's almost ready, it's with the technician", now I all of a sudden get the story again "it's not under Malaysian warranty". Typical customer service, absolutely horrible. Now I have to call the US Sony to get a written confirmation that they should repair it here (they did not want to do it) and then I should wait another 2 to 3 weeks for stocks ... But I am reading above that people are getting new ones already? And the Customer Support Manager told me that Malaysian Playstation 4s some are being fixed on a component level? Is that true? I find it hard to believe ...

My console is from US ... So not SEA Regional Warranty but US Call Centre has confirmed that it has International Warranty. Unfortunately, US Call Centre is closed at the moment,