This is my first time apply via RP and is a hassle to just receive the free gift.
May 23 - 1st swipe
Jun 22 - 1st email to RP, they mention approval list is given by SCB in monthly basis and still not received mine
Jul 12 - 2nd email to RP, approval list do not have my name, need to wait for another batch
Jul 20 - 3rd email to RP, they escalated my case to SCB ask for more detail
Aug 03 - 4th email to RP asking for update, they say will treat this as high priority
Aug 04 - RP call me said SCB inform RP that I am existing customer (but I am not) so not eligible for the SmartTag. RP ask me to call SCB myself to confirm I am New customer and give the CS name back to RP. I called SCB CS and call back RP to give the CS name. RP say they will do further investigation after that in 3 working days
Aug 08 - 5th email to RP asking for update, they say investigation still ongoing
Aug 09 - received email from RP for smarttag redemption with unique code. Redeemed immediately.
May i know how much time i still need to wait after redeem the free gift?
This post has been edited by edwardccg: Aug 9 2016, 01:49 PM