Yes I can confirm there is such a cap at night after their so called "upgrade" exercise last week.

Anybody experiencing auto-disconnect issues? HyppTV constantly comes up with the prompt "Request Time Out" and the whole connection just dies out for a few seconds. This is within a condo building. Called TM so many times and they've never solved it.

Hi All,

I plan to move my current Unifi account from PJ to replace current Streamyx account at Kuantan on April 2014.
Unfortunately Unifi doesn't had coverage at my Kuantan housing area.
My current Unifi contract will be ended on June 2014.

So what should i do now? How to terminate Unifi before contract ended without paying penalty fee?

Terminate Kuantan Streamyx, then move UniFi to Kuantan (they will downgrade your UniFi account to Streamyx since UniFi not available) No penalty.

Anyone experiencing slowdown these past few days?

nope maybe just you.

try reset /restart the modem 1st

finally unifi tech guy fix my speed to VIP 10 without come my house
reason system hang and cap my speed at VIP5

I been having that problem atm , my Speed Test , started to get slow yesterday , today is the worst.

seem like unifi having routing issue to US server again.

my usual CS server hosted in Chicago is getting 450ms - 500ms instead of the usual 250ms

guys, can help me here?

im new to all these fiber internet.

wanna ask if it possible to setup at my 2nd floor thru homeplug

eg cable from outside -> homeplug (1st floor) --> homeplug (2nd floor) --> unifi router --> pc & hypptv

I didn't take the Mega Pack Promo because I'm already on Astro. Only upgrade from VIP5 to VIP10 Besides, I need the Multiroom. Unifi doesn't have any package like it eh

hi guys i need some help here...

my brother just upgraded the package from 5mbps to 10mbps bout few days ago...

but when i do the speedtest, the download speed still below 5mbps.but somehow the upload speed is slightly increased.

is this normal?

Did you restart the modem & router?

call CS unifi centre..thy ask u run speedtest few time really cap 5mbps
thy gv u case report and send tech guy to fix prob mostly no need come to ur house
due system hang tht i kena before

whynobody help me

hi guys,

anyone encounter the wifi router automatically switched off and on back ? I getting this problem one day maybe 2 or 3 times.

cause you didn't specify where the modem is

not reli know what unifi hardware consist

i meant below possible?

cable from outside -> homeplug (1st floor) --> homeplug (2nd floor) --> all unifi setup (router, modem) --> pc & hypptv

Hi fellow seniors, I've been facing this slow WiFi speed with my TP-Link WR-1043ND for quite some time. I was wondering is there anyone else facing the same thing? It's seems that stock D-Link performs way better. My current Firmware Version: 3.13.13 Build 120605 Rel.38634n & Hardware Version: WR1043ND v1 00000000

Shall I flash other firmware such as OpenWRT / DD-WRT?

Please advise.