anyone have solution for this?
calling the helpline they just ask me to reboot the router and the hyyptv box only
Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time
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Sep 29 2013, 09:25 AM
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Senior Member
1,001 posts Joined: Apr 2010 |
my hyyptv error is Error Code 102041 failed to obtain multicast stream
anyone have solution for this? calling the helpline they just ask me to reboot the router and the hyyptv box only |
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Sep 29 2013, 02:51 PM
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Senior Member
525 posts Joined: Mar 2010 |
anyone in JB having issues with their unifi?
After changing the router to a new one (the previous one got fried..), my internet has been shit. Websites always timeout, have to keep refreshing to get them to load. Quakelive wont even load, im just stuck at the front page. Does the 1.9.1.9 DNS have anything to do with it? |
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Sep 30 2013, 09:44 AM
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Senior Member
2,044 posts Joined: Jul 2008 |
what happens if a foreigner does not clear his unifi bills and doesn't finishes his contract and goes back to his country for good. Unifi traces them or something? I got a issue whr this foreigner didnt clear his bills or fulfil the 2 year contract and he went back to his home country for good. Any ideas or suggestion?
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Sep 30 2013, 04:42 PM
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Senior Member
2,466 posts Joined: Nov 2004 |
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Sep 30 2013, 08:48 PM
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Junior Member
313 posts Joined: Aug 2009 |
which 2 UNIFI IPs is better?
115.xxx.xxx.xxx or 210.xxx.xxx.xxx? |
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Sep 30 2013, 08:48 PM
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Senior Member
6,035 posts Joined: Jan 2003 From: Penang |
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Sep 30 2013, 08:50 PM
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VIP
6,008 posts Joined: Jan 2003 |
I have no idea what happened, but today I connected twice and on both occasions I couldn't receive any packets. Traceroute terminated at the first hop after my router.
I reconnected a few times and finally my Internet's working again. |
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Sep 30 2013, 09:16 PM
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Junior Member
296 posts Joined: Jan 2003 |
TM now is IPv6 supported start from 27th September 2013, don't know if there anything affect the reliability of the services....
The usage of Internet has increased tremendously over the past few years. As the number of devices being connected to the Internet increases, the current IP which is the IPv4 is not able to accommodate addresses. IPv6 is the next generation of IP that will replace the current IPv4 and eliminate IP address exhaustion problem. As the Internet progressively becomes a dual IPv4/IPv6 network, ensuring that users are IPv6-enabled will be critical for retaining universal Internet connectivity. However, IPv4 and IPv6 are two completely separate protocols and do not support each other. Thus, in order to address this issue, TM is implementing dual stack platform. With the implementation of Dual-Stack platform, TM users will receive both IPv6 and IPv4 addresses. It allows users to simultaneously reach IPv4 and IPv6 content and offers very flexible coexistence strategy to support transition from IPv4 to IPv6. The network will continue to work as per normal with no effect on billing and internet connection. |
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Sep 30 2013, 09:34 PM
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Junior Member
500 posts Joined: May 2008 |
Oh... that must be it then.. DEFINITELY caused by the introduction of the dual stack platform. Same issue when my uni introduce ipv4+6 concurrent
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Sep 30 2013, 09:59 PM
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VIP
6,008 posts Joined: Jan 2003 |
Wow serious? Where did you find that news? I tried googling it but couldn't.
I'm going to try to enable it on my Mikrotik. |
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Sep 30 2013, 11:39 PM
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Junior Member
274 posts Joined: Oct 2008 |
is it possible to call them up to ask for the speed upgrade for 20rm more??? or they will have to call me to be offered this deal?
Does that mean another locked in contract for 1 or 2 years? |
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Oct 1 2013, 10:16 AM
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Senior Member
2,044 posts Joined: Jul 2008 |
what happens if a foreigner does not clear his unifi bills and doesn't finishes his contract and goes back to his country for good. Unifi traces them or something? I got a issue whr this foreigner didnt clear his bills or fulfil the 2 year contract and he went back to his home country for good. Any ideas or suggestion?
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Oct 1 2013, 12:11 PM
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Junior Member
45 posts Joined: Aug 2009 From: Kuala Lumpur |
I just got a call from TM offering me to upgrade from VIP5 to VIP10 for rm169, i asked them to go ahead. Then before they end the call they gave me a phone number 1300888123. I search online for this number found a lot of fraud thread regarding this number 0.0
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Oct 1 2013, 12:17 PM
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Senior Member
2,466 posts Joined: Nov 2004 |
QUOTE(lexboy85 @ Oct 1 2013, 12:11 PM) I just got a call from TM offering me to upgrade from VIP5 to VIP10 for rm169, i asked them to go ahead. Then before they end the call they gave me a phone number 1300888123. I search online for this number found a lot of fraud thread regarding this number 0.0 I got the upgrade. But the number is from 03 2601 5000. Talk about TnC for a long time for the upgrade. They ask to confirm ur registration information such as name, IC and address. They are not given any phone to call back. They also tell the upgrade taking around 48 hour. Need to wait for email to come.. The next day, got email and the speed is upgraded. |
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Oct 1 2013, 12:18 PM
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Senior Member
2,466 posts Joined: Nov 2004 |
QUOTE(mansooriqbal @ Oct 1 2013, 10:16 AM) what happens if a foreigner does not clear his unifi bills and doesn't finishes his contract and goes back to his country for good. Unifi traces them or something? I got a issue whr this foreigner didnt clear his bills or fulfil the 2 year contract and he went back to his home country for good. Any ideas or suggestion? What issue you got? last time the only issue is TM refuse to register phone line if the address got a problem with previous line. |
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Oct 1 2013, 12:20 PM
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Senior Member
2,466 posts Joined: Nov 2004 |
QUOTE(Mika @ Sep 30 2013, 09:16 PM) TM now is IPv6 supported start from 27th September 2013, don't know if there anything affect the reliability of the services.... Anyone can confirm about this? how to enable the ipv6 on custom router?The usage of Internet has increased tremendously over the past few years. As the number of devices being connected to the Internet increases, the current IP which is the IPv4 is not able to accommodate addresses. IPv6 is the next generation of IP that will replace the current IPv4 and eliminate IP address exhaustion problem. As the Internet progressively becomes a dual IPv4/IPv6 network, ensuring that users are IPv6-enabled will be critical for retaining universal Internet connectivity. However, IPv4 and IPv6 are two completely separate protocols and do not support each other. Thus, in order to address this issue, TM is implementing dual stack platform. With the implementation of Dual-Stack platform, TM users will receive both IPv6 and IPv4 addresses. It allows users to simultaneously reach IPv4 and IPv6 content and offers very flexible coexistence strategy to support transition from IPv4 to IPv6. The network will continue to work as per normal with no effect on billing and internet connection. |
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Oct 1 2013, 12:23 PM
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Senior Member
2,044 posts Joined: Jul 2008 |
QUOTE(aneip @ Oct 1 2013, 12:18 PM) What issue you got? last time the only issue is TM refuse to register phone line if the address got a problem with previous line. A foreigner didnt pay his previous bills and terminate unifi. I rented him my house although the unifi connection on his name. I just wanted to somehow know that wht will unifi do about it. Or is he a free bird? |
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Oct 1 2013, 03:58 PM
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Junior Member
309 posts Joined: Jul 2005 From: SK, Desa Serdang, Selangor |
QUOTE(mansooriqbal @ Oct 1 2013, 12:23 PM) A foreigner didnt pay his previous bills and terminate unifi. I rented him my house although the unifi connection on his name. I just wanted to somehow know that wht will unifi do about it. Or is he a free bird? Please call Unifi Helpdesk , select option 2 Billing department. |
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Oct 1 2013, 09:33 PM
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Junior Member
45 posts Joined: Aug 2009 From: Kuala Lumpur |
QUOTE(aneip @ Oct 1 2013, 12:17 PM) I got the upgrade. But the number is from 03 2601 5000. Talk about TnC for a long time for the upgrade. They ask to confirm ur registration information such as name, IC and address. They are not given any phone to call back. They also tell the upgrade taking around 48 hour. Need to wait for email to come.. The next day, got email and the speed is upgraded. Yup, I got call from that number too, did the same verification as you. The number given, he said if you have any problem you can give them a call.You got your upgrade already? |
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Oct 1 2013, 10:45 PM
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Senior Member
2,466 posts Joined: Nov 2004 |
QUOTE(lexboy85 @ Oct 1 2013, 09:33 PM) Yup, I got call from that number too, did the same verification as you. The number given, he said if you have any problem you can give them a call. Yup.. the next day.. receive the email.. After that check the speed.. Upgraded to 10Mbps..You got your upgrade already? |
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