Does anyone have experience sending QNAP NAS for repair? What is the procedure if you may share (where to send)?

My TS-453mini experienced problem after a firmware update. The story: RAID10 (4 x 4TB WD RED) went into rebuilt mode after the firmware update restart (Disk 1 failure?) It stopped after sometime before finishing as the NAS reported some disk was dropped and disconnected from the array. Tried to restart the NAS and when booted up all disk is available but RAID went into "inactive". The recover/rebuilt function is no longer available.

Contacted QNAP and all they suggest is hardware failure, ask to send for repair. Dang...

Another thing: Do you guys do disk scan/SMART test for your disk in the NAS regularly? Is it necessary or good to do? Thanks.

I'll search some more but I have also tried some linux commands to fix/recreate the RAID but it seems the root device is always not found. sigh...Thought paid good money for a NAS and RAID10 config would kind of lessen issues with backup

Normally how long can a NAS last? Up to 6-7 years?

Will the hard disk fail first or NAS?

You are using which model NAS? Which type of hard disk?

Okok.. my target is Synology too

But he thinking to get the normal type HDD only..

Great.. looking at Toshiba hdd

Then which standard normal HDD you feel is better?

I planning to get a synology ds418 for file storage. Just got one question if the nas device few years later faulty can I move all hdd to another synology nas without losing any data? I got a lot of important data which I can't afford of losing it.

you mean I can swap all my hdd to a new any model of synology ex. from a faulty Ds418 to Ds718 without losing the existing raid array and data intact? Just swap without any further headache configuration?

Thanks for yr reply. Lastly izzit worth to upgrade to synology ds418 compare right now i'm using my old pc as a storage server. Hw spec amd fx4300,4gb d3ram, 4x4tb raid5 using motherboard raid.

Last time pc build is easy. Because amd raid i migrate hdd from 1motherboard to another new board without losing the raid array and data. AM2 to AM3+ very simple. Now amd new AM4 hardly u can see raid5 mostly 0,1,10. My storage been running few years already before become data storage . Scare hw might not last in few more years

guys, I'm being referred here from another thread

I'm thinking of setting up NAS for my parents house, what are the equipment recommended currently

I will be controlling it remotely if possible, would want to access to the NAS from a different location as well

is it possible to stream movies from the NAS from a diff location? provided the upload speed is good enough?

which Synology in particular?

how much of upload speed do I need? is 50mbps good enough?

how do I access the NAS from a different location if I want to watch the file in tv? do I need a pc to do that?

thanks

ya, im stating 50mbps upload because my current package is 100 down 50 up
thats the max we could get here in JB

just curious, whats the app needed in the tv player
assuming preferably the tv has android built in to download this certain app I guess

nice.....

let me get the NAS 1st then only bombard this thread with stupid questions

1) need so many bay ar? was thinking about 2 or 4 will do
2) what is this?
3) is this the router switch?
4) this is for the power supply?

thanks again shifu

just curious, what could I achieve with a. 6k budget and b. 10k budget

the house I notice it has the lan cable port assigned to each hall area, would the normal unified router work? or I need to connect it to another gigabit router

That would be a big problem.
I need to find replacement, not that my current NAS got problem but already using for few years, who know if suddenly it died.

I see Qnap ui look more like iPad ui while Synology ui more like Windows. Asustor also like iPad/Android ui but also have side widget like Synology.

For same price range Synology seem have lower spec compared Qnap and Asustor. Like DS418 only Realtek CPU while others using Intel CPU. But I think Synology have the best in system reliability?

Just realised that all top 3 NAS brands and even Promise are Taiwan company. Taiwan really monopolise this business.

Asus seem to be the biggest company among them, so they got the money to keep improving their products. But on the other hand they are the youngest in NAS, and not as popular as Syn and Qnap so there's possibility of the subsidiary being closed down if not making money.

Synology seems like the best choice in term of company experience and user choice. But like you said already 2 spoiled, and the spec is lower than other brands. Headache..

2 units spoiled over a span of how long?