Does any has the Service Schedule and charges for Cerato?

Hi, have you solve this issue? My car seem like having the same sound as describe by you. I just got my car on yesterday and thinking to ask the SC during first service at 1k.

just wondering, will it void any warranty if I were to install a new car horn? Don't really like the sound of the existing horn

1) yes, normal...

2) if u set to auto light, once u off engine n lock the car, it still light up, but it will auto off in few seconds, cant remember how long. just refer to manual if u want the answer.

3) is like that, the service manual send by naza separately, mine 1 yet to go collect from dealer, no time... 

just wondering, will it void any warranty if I were to install a new car horn? Don't really like the sound of the existing horn

Thanks Bro for your feedback

By the way , i only had my car for .... 5 days now
But , my player hang 3 times d ..... but restart car , its ok .

Does your have such problem ?

The horn sound is quite soft..like perodua..not intimidating..even my previous waja's horn sounds better.

Hi , just install K&N Replacement Air Filter, feel so good, normally KIA Cerato 1.6 is not so powerful, if need more power must press RPM to 3-4000, now 2500 already feel like 3-4000, now i fill full tank already run 159KM, the fuel meter still stay full level, will test fuel save or less.
Tq.

Additional Details
CFM Rating: 360 cfm
Filter Re-Oiling Amount (ml): 26ml
Filter Re-Oiling Amount (Oz): 0.86 Ounce
Height (In): 0.875 Inch
Height (mm): 22mm
Length (In): 10.125 Inch
Length (mm): 257mm
Media: Cotton Gauze
Quantity: 1
Style: Panel
Width (In): 6.500 Inch
Width (mm): 165mm

Replied. Please check your inbox. 

Complaint

Hi, I'm here to report my significant dissatisfaction with a Cerato (K3) that I recently purchased. There are 3 MAJOR problems that it has encountered thus far:

1) At 800 KM mileage, the car experienced some sort of transmission fault, causing it not to engage. After moving the shifter to N/D/N/D a few times and a slight tap to the accelerator, the gearbox engaged with a bang and the car jumped forward and nearly hit the car in front of me. I reported it to a Kia service center and they attributed it to a communications failure between the engine and gearbox. I highlighted that the car has had really rough shifts after that especially into 1st gear but this has always been dismissed.

2) At 6000 KM mileage, on a chance alignment and balancing, a mechanic spotted an oil leak coming from the engine! The oil leak was so significant that the dipstick level had dropped to below 1/4 from the full level. (Note that I check my engine oil level at least once a week). I sent it to a KIA service center where they cleaned the area, topped up the oil and try to look for the leak. It could not be found and subsequently someone from the technical department was sent to inspect the car. The leak still could not be found and I was asked to drive the car for a week or two in the hopes that the leak occurs again so that it can be traced.

3) The even BIGGER problem is after issue no.2 occurred the car has started to lose power. Prior to this the car was quite peppy and never felt underpowered. Now driving the car feels like I am driving a tractor. It barely accelerates without me kicking down the gearbox. Prior to this on most roads, I can accelerate perfectly fine. Going up hills is a real pain and fuel consumption has increased significantly since issue no.2 occurred. My avg fuel consumption has gone up from 7.2L/100KM to 9.0L/100KM.


I'd accept if the car has an oil leak at 60000KM or maybe 600,000 KM. But at 6000 KM, to have an oil leak is a very serious issue! How can a 3 month old car have a serious oil leak causing it to lose 3/4 of it's oil. And worst, it could not be found. And now, I don't even know what other parts of the engine have been affected as oil leaks can easily wear out seals. Also I believe the loss of engine power (no.3) is indicative of a major problem with the engine due to the loss of lubrication.

And to have the transmission shock in this manner and not do any remedy action and no idea of the root cause other than a communications error is very troubling. Also no ATF change was done. I'm sure there would have been significant debris left from the shock in the ATF as it was a really major jolt, as though I got hit from the back by another car.

Now, if these problems occurred at a later age of the car, maybe somewhere near 100,000KM, it would be considered normal. But for these problems to occur within the first 3 months of ownership is totally unacceptable. Even locally manufactured cars like Proton don't have these issues and I've spent more annual leave troubleshooting my K3 than I did with my 13 year old Proton.

The technical team has asked me to drive my car and have it rechecked again after a week or two, but so far no follow up has been arranged despite me contacting the technician who offered to assist me in troubleshooting the problem.

I have to check my engine oil level everyday before i go anywhere to see if the level has dropped. And I have had to cancel travel plans because of the potential unreliability of the vehicle and that the leak could re-occur anytime and I'd be stuck somewhere. I can't be carrying spare engine oil wherever I go right?

I initially agreed to work with the technician to sort it out thinking that KIA is really serious about finding out the problem. But after 2 weeks, and just being left high and dry and not knowing what's wrong with the car, spending so many days of annual leave  to take it to the service center, wasting time everyday checking for oil leaks, I have had enough.

I have had many cars over the years but I have never had this kind of poor product quality showing, unreliability, poor service and lack of initiative to really close a MAJOR problem, especially when a car is at this age (only 3 months old when this occurred). Even local manufacturers like Proton with poor image and reputation offered better service and at least their cars didn't leak engine oil at 6000 KM. Clearly my faith in KIA has been misplaced and I hope you guys take a look at my below request seriously.

Request

I'm reiterating my demands sent initially to Naza KIA, that they either:

1) Replace the engine and the dodgy transmission unit (which has experience some other issues as well i.e very hard engagements at times) with a brand new unit as I am no longer confident that this engine and transmission is actually in proper working order or even fit to be on the road. And even if the leak can be found, the engine has clearly suffered some damage evident from the loss of power. I have serious concerns on the long term reliability of the engine after this episode, not knowing what other parts would have been damaged due to the leak, and oil has also spilled to other components in the engine bay

2) Buy back the car at the current market price, compensating me for the tinting, paint protection film and additional dealer installed leather seats, plus compensation on time wasted due to the 5 days of annual leave that I had expanded on the car for the various episodes above. Alternatively, replace the car with a new one as I am no longer confident of this particular vehicle.

As mentioned, I initially agreed to help troubleshoot the problem with the technician by monitoring and driving the car. But there does not seem to be any serious initiative to resolve the issue, and for 2 weeks I'm left high and dry. This is no longer acceptable and I will not spend anymore time entertaining this issue. I expect my next visit will be to execute either one of the above options and I hope you guys can escalate and see that it be done.

I understand KIA has a reputation to protect and you guys are trying to grow your name. However, this type of poor quality followed by poor service is UNACCEPTABLE. And I will not hesitate to raise this issue to consumer affairs and courts.

Thanks and I appreciate your understanding and efforts and hope to hear from you soon.

good to hear that. i'm planning to change too. how much bro?
It won't void the warranty rite? 

Hi, i buy last week RM295, no problem of Warranty.
Tq.

Hi Brother ! from where you get the K&N filter. Can you PM me. Plan to install
also. Sure no warranty issue from SC ? Please advise .

i checked with kaitospeed yesterday...it cost rm210
U may refer further to their web