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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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TSronnie
post Jul 4 2013, 12:42 AM

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QUOTE(Human Nature @ Jul 4 2013, 12:34 AM)
The bank should be able to check i think. Hong Leong's Mach also has a catogery for online purchase.

Add: you were notified by SMS? Has the card been delivered to you, normal post or courier?
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No SMS received
No card received
IVR CC check says APPROVED
Call into RHB Signature line 03-92061111 says "under process" blink.gif rclxub.gif shocking.gif

And I need the card this weekend !!!!! doh.gif sweat.gif sweat.gif sweat.gif
Human Nature
post Jul 4 2013, 12:45 AM

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Already over 1 week for yours. Mine will be 5 working days tomorrow.
TSronnie
post Jul 4 2013, 09:55 AM

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I called RHB Signature 03-92061111 line
They told me my card is approved YESTERDAY hmm.gif
Ask them to expedite the delivery by this Friday.

It would be send via courier and card activation is required
Alvin89
post Jul 4 2013, 09:59 AM

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What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb

This post has been edited by Alvin89: Jul 4 2013, 10:00 AM
Human Nature
post Jul 4 2013, 10:03 AM

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QUOTE(Alvin89 @ Jul 4 2013, 09:59 AM)
What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb
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Nice, how long it takes from the card application date to the delivery?

The features of RHB signature can be found at post #3
TSronnie
post Jul 4 2013, 10:06 AM

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QUOTE(Alvin89 @ Jul 4 2013, 09:59 AM)
What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb
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You are the first to report the RHB Signature Card in your hand.... does it have matte or glossy finishing ?
Alvin89
post Jul 4 2013, 11:04 AM

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QUOTE(ronnie @ Jul 4 2013, 10:06 AM)
You are the first to report the RHB Signature Card in your hand.... does it have matte or glossy finishing ?
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card material like Citibank premier miles with the signature word is shiny
Alvin89
post Jul 4 2013, 11:05 AM

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QUOTE(Human Nature @ Jul 4 2013, 10:03 AM)
Nice, how long it takes from the card application date to the delivery?

The features of RHB signature can be found at post #3
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I applied around mid of June, around 3 week.
JPSB
post Jul 4 2013, 11:09 AM

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QUOTE(Alvin89 @ Jul 4 2013, 09:59 AM)
What is the benefit of rhb signature? Applied tru direct sales and told that I will be getting platinum only. Got my card yesterday and turn out to be signature pulak..also I'm surprise that I can even qualify for this card. Weird rhb
*
VS is now so common? easily issue out lately?

When i applied my Citi & CIMB VS, requirement was so strict.

Is time to move out from VS, i guess


TSronnie
post Jul 4 2013, 11:12 AM

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Visa Signature is the new Visa Platinum level now.
Alvin89
post Jul 4 2013, 11:14 AM

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QUOTE(JPSB @ Jul 4 2013, 11:09 AM)
VS is now so common? easily issue out lately?

When i applied my Citi & CIMB VS, requirement was so strict.

Is time to move out from VS, i guess
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citi vs requirement is 60k pa. The lowest requirement for vs card in Malaysia market. Not that strict I suppose? Gotten the rhb requirement info from their website already..its 80k pa..i thought it needed 100k pa when I got my card yesterday.
JPSB
post Jul 4 2013, 11:20 AM

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QUOTE(Alvin89 @ Jul 4 2013, 11:14 AM)
citi vs requirement is 60k pa. The lowest requirement for vs card in Malaysia market. Not that strict I suppose? Gotten the rhb requirement info from their website already..its 80k pa..i thought it needed 100k pa when I got my card yesterday.
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I applied when they launch, definately not RM60k. RM100k if not mistaken.

CIMB is even higher requirement. Maybe CIMB VS membership has better "quality"


Alvin89
post Jul 4 2013, 11:26 AM

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Not important I guess..whatever type it is..u go Europe ppl there recognize Citibank and maybe don't even know what bank is cimb even thou their card got better "quality"
what I look at a card is benefits for me in Malaysia 1st..

This post has been edited by Alvin89: Jul 4 2013, 11:27 AM
TSronnie
post Jul 5 2013, 12:30 AM

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Most banks vying with larger cardholder base.... this how they attract merchants/vendors to partner with.
TSronnie
post Jul 5 2013, 09:28 AM

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Yesterday evening, I received the SMS from RHB stating my RHB Signature Card is approved.
Today I received the Card at home smile.gif

Submission date : 21 June 2013 (at RHB Branch)
System application : 26 June 2013
Approved Date : 3 July 2013
Approval SMS : 4 July 2013
Card Delivery : 5 July 2013

Total Days : 10 Working Days

Just in time for my overseas trip.... sweat.gif sweat.gif sweat.gif

This post has been edited by ronnie: Jul 5 2013, 10:55 AM
Human Nature
post Jul 5 2013, 11:13 AM

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Nice! unlimited 5% cashback at your disposal
TSronnie
post Jul 5 2013, 11:24 AM

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QUOTE(Human Nature @ Jul 5 2013, 11:13 AM)
Nice! unlimited 5% cashback at your disposal
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We shall see how the unlimited 5% cashback works with RHB. As there's no black n white PDF.

CS has confirmed via email the following
1. New-to-Bank applicant of RHB Signature can get RM150 cash back
2. 0.5% cashback on other spends is capped at RM200 per month (not per their Product Disclosure Sheet)
chuapk
post Jul 5 2013, 03:32 PM

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QUOTE(ronnie @ Jul 5 2013, 09:28 AM)
Yesterday evening, I received the SMS from RHB stating my RHB Signature Card is approved.
Today I received the Card at home smile.gif

Submission date : 21 June 2013 (at RHB Branch)
System application : 26 June 2013
Approved Date : 3 July 2013
Approval SMS  : 4 July 2013
Card Delivery : 5 July 2013

Total Days : 10 Working Days

Just in time for my overseas trip....  sweat.gif  sweat.gif  sweat.gif
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congrat ronnie. anyway does hlb give high limit?
TSronnie
post Jul 5 2013, 03:45 PM

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QUOTE(chuapk @ Jul 5 2013, 03:32 PM)
congrat ronnie. anyway does hlb give high limit?
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It's RHB actually.... Didn't check the CL yet....
Will call to check that and statement date when I call in to activate it. Let's hope for lots of 888888
TSronnie
post Jul 5 2013, 08:24 PM

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The RHB Signature Card has a matte surface + red border.
My card number ends with "8" which is excellent !!

I have called the CS to change statement date.

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