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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cybpsych
post Oct 13 2024, 05:01 PM

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QUOTE(ideaplus @ Oct 13 2024, 04:54 PM)
Hi guys, I searched RHB Shell's product disclosure, but I found nothing that answered my question. Does RHB Shell's supplementary cardholder share the same cashback as its primary cardholder?
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https://www.rhbgroup.com/-/media/Files/pers...-Card_Terms.pdf
cybpsych
post Nov 21 2024, 10:02 AM

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QUOTE(Duckies @ Nov 21 2024, 09:57 AM)
Wat the hell I go branch apply for supplementary card then suddenly it comes with life insurance from Tokio Marine?? I don't think I was told the supplementary card comes with that...even my principal card doesn't have that. How to cancel the policy?
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am sure you DIDNT fully read the application formsssssssssssssss ... iinm, the insurance addon is in other pages ....

just call bank and cancel?
cybpsych
post Nov 21 2024, 10:21 AM

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QUOTE(Duckies @ Nov 21 2024, 10:09 AM)
Normally where got read all the forms one. Just apply supplementary only and since principal didn't have this insurance so didn't expect this.
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normally, there are few pages that NEED your signature/consent before bank take ACTION (to subscribe/to charge)

it is your own responsibility to READ all the pages, understand it carefully, asks questions, etc before signing it.


feel free to argue with the bank.
cybpsych
post Nov 21 2024, 10:52 AM

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QUOTE(Duckies @ Nov 21 2024, 10:46 AM)

Sigh...I guess nothing can be done now. I just called the bank and cancelled the insurance policy.
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if filling forms, normally (if possible), i would just cross-out the whole section too. this is to prevent staff from fake signing that section if you leave the section unmarked/uncrossed. it's a b&w proof that we did not agree and consented to it.
cybpsych
post Nov 26 2024, 10:40 AM

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QUOTE(Duckies @ Nov 26 2024, 09:22 AM)
How to waive the annual fee for RHB Shell Visa and RHB Signature card ya? Free for first year only?
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user posted image

user posted image
cybpsych
post Nov 26 2024, 12:22 PM

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QUOTE(joshjoke @ Nov 26 2024, 12:09 PM)
First transaction posting date is 24/10 - Shopee RM 32.37.
No Transaction posted on 22/11 , last posting date transaction is 21/11 - Grab RM 7.
We need to refer posting date for CB calculation?

Thank you ClarenceT.
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user posted image
cybpsych
post Nov 26 2024, 01:55 PM

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QUOTE(sjz @ Nov 26 2024, 01:50 PM)
based on posting date right?
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yes .... posting

if not posted, system cannot "count" because unposted txn != final txn

This post has been edited by cybpsych: Nov 26 2024, 01:56 PM
cybpsych
post Nov 26 2024, 03:20 PM

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QUOTE(sjz @ Nov 26 2024, 03:11 PM)
thanks.
as some station take up to few days to post the trx.
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yeah, usually i stop spending T-2 or T-3 days from statement date
cybpsych
post Dec 19 2024, 07:15 PM

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another card, another fraud attempt

// RM0.00 RHBCards: MYR 4.07 charged to your card nbr xxxx at XSOLLA *IXKM CODE on 19/12/2024 was unsuccessful. Call the nbr shown behind the card for enquiry. //

updated 20241226: collected replacement card at RHB branch.

This post has been edited by cybpsych: Dec 26 2024, 03:50 PM
cybpsych
post Dec 19 2024, 09:23 PM

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QUOTE(beLIEve @ Dec 19 2024, 07:26 PM)
RHB got card blocking feature. But once you block, i think cannot even use for offline until you unblock it. I tried before, block and unblock, card still usable, don't need to be replaced.
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nvm lo

take this opportunity to get a new PAN
cybpsych
post Jan 6 2025, 05:21 PM

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QUOTE(Micky78 @ Jan 6 2025, 05:17 PM)
how to request cancel CC?
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call CS
cybpsych
post Jan 10 2025, 09:03 AM

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QUOTE(sjz @ Jan 10 2025, 08:49 AM)
so RHB treat buying of tng pin from their website /app as a filler spend for shell card ya?
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yes
cybpsych
post Jan 13 2025, 12:08 PM

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QUOTE(DeadBullet @ Jan 13 2025, 12:04 PM)
Just checked my shell visa card application already reflected as approved from rhb website today.

But I already receive the credit card approved email since 8/1.

Usually when can I collect the card from the branch that I have selected during application?
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usually within 1 week to get it courier to the branch first

wait for branch to call you

cybpsych
post Jan 31 2025, 05:41 PM

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rhb generous today

tried to cancel rhb shell-islamic card, today call back offering:

1) 2 years AF waiver until 2027
2) SST auto-rebate after i unlock my card in portal. i locked it after called CS to terminate the card on 27 Jan.

told CS this card has no usage, unlikely to get SST rebate, she said the auto-rebate will be credited regardless.
cybpsych
post Jan 31 2025, 10:58 PM

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QUOTE(effectz @ Jan 31 2025, 10:53 PM)
What's your fuel brand now? BHP?
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still shell to maximize the rhb-shell card (i got both, conventional and islamic)
cybpsych
post Feb 4 2025, 02:04 PM

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QUOTE(ronnie @ Feb 4 2025, 12:37 PM)
Does RHB Shell Card gets rebate for Online transactions for Govt agency ?
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read the T&Cs?

user posted image
cybpsych
post Feb 18 2025, 10:14 AM

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QUOTE(cclim2011 @ Feb 18 2025, 09:47 AM)
oh really? so i would need to spend 1000 to get rm50 fpr online spend for shell card, if my BT already > 2500?

thanks.
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filler is filler la ... to meet the min spending criteria

you still need to make eligible spend to earn the Cashback
cybpsych
post Feb 25 2025, 09:26 AM

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QUOTE(TongCN @ Feb 25 2025, 08:55 AM)
Middle has other CC ok to approve except HSBC & RHB , lolz
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each bank's approval policy is different la ... there is no standardized, single approval processes & policies to follow

getting approved by 1 bank doesnt GUARANTEE you with other bank's approval la

also someone who get approved by 1 bank doesnt guarantee you can get approved with the same bank also.
cybpsych
post Mar 6 2025, 10:48 AM

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QUOTE(Duckies @ Mar 6 2025, 10:41 AM)
Topup via RHB app there no 1% reload fee?

How to maximize RHB Shell on the petrol portion ya? I don't usually pump Shell also...anything worth buying from Shell station?
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no direct topup from rhb app to tng ewallet la

cybpsych
post Mar 13 2025, 07:17 AM

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QUOTE(jacey @ Mar 12 2025, 09:17 PM)
For the shell card, is it eligible for 12% if I buy snacks from the shell store?
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yes for any payment inside the station, as long as it has SHELL in the txn description

This post has been edited by cybpsych: Mar 13 2025, 07:17 AM

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