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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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beLIEve
post Nov 30 2023, 04:00 PM

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QUOTE(contestchris @ Nov 30 2023, 03:07 PM)
In my case, zero response
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Mine was some failure response. If you already try more than 1 terminal then I assume card faulty.
beLIEve
post Dec 7 2023, 12:16 AM

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QUOTE(Steve78 @ Dec 7 2023, 12:13 AM)
Actually it's not always the case. Some merchants store your card details and might process charges in the backend under MCC that doesn't classify as an online transaction.
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MCC is unrelated to Online/Offline ah
beLIEve
post Dec 15 2023, 01:03 PM

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QUOTE(lowyat101 @ Dec 15 2023, 12:21 PM)
received my replacement cc but can't seems to find the function to activate it, both with the app and online webpage. any idea how to do this besides using the sms/call?

thanks
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instructions on the paper where the card is attached to. I called to activate. You deal with the IVR, not human.
beLIEve
post Dec 15 2023, 01:53 PM

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QUOTE(lowyat101 @ Dec 15 2023, 01:51 PM)
ya was trying to see if can save some cents on the phone call but i guess there's no other option except call/sms as of now.
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ohh yours is prepaid lah. Borrow phone from friends and family
beLIEve
post Dec 15 2023, 03:06 PM

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QUOTE(lowyat101 @ Dec 15 2023, 02:56 PM)
Haha thanks but nvm I already sms

btw just to check, for the unauthorised transaction that has been posted, normally how long will RHB take to investigate and refund back the amount? if it's after the coming statement date, do i need to pay this amount first? it's close to rm200

thanks
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唔敢當

I need to dig back some old statements. I also cannot remember. Or see if others reply later.
beLIEve
post Dec 26 2023, 05:41 PM

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QUOTE(Yluxion @ Dec 26 2023, 05:32 PM)
I stand to be corrected but as stated, Jompay for retail purchases is not the same as Jompay for Utility bills (TNB, AirSelangor, unifi etc)

I have been getting cashback from my utilities bill payments via Jompay.
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You Jompay as filler spend or as the $1000 which give cashback for utils? How much is your Jompay?
beLIEve
post Dec 28 2023, 12:34 PM

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QUOTE(ah_Keng @ Dec 28 2023, 12:14 PM)
Can I play rhb card online? I check their page, only "Register Interest"
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#define play
beLIEve
post Dec 31 2023, 03:59 PM

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QUOTE(PseudomonasSA @ Dec 31 2023, 03:57 PM)
"If there is a tie of transaction time, customers with the higher spend amounts will win"

If a customer reloads RM 500-1000 per day to touch n go, the chances will be much better but TNG charges RM 5-10 fee per reload.
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1.0. It's called profit sharing. You earn $40, T@NGo earn $5-10.

2.0. If, although highly unlikely, fail to win, then it's called 賠了夫人又折兵
beLIEve
post Dec 31 2023, 10:04 PM

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QUOTE(loneranger80 @ Dec 31 2023, 08:42 PM)
From what you all observed, is the timestamp captured at the moment OTP generated or at moment OTP submited?
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QUOTE(contestchris @ Dec 31 2023, 09:11 PM)
When transaction is completed, meaning when OTP is submitted and captured by the system
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It's been posted few weeks/months ago by a big time winner. Maybe it was Pseudomonas or someone else. Won over $3k per quarter.

QUOTE(MGM @ Dec 31 2023, 09:55 PM)
So it is not based on the transaction time stated in ewallet like TnG? So even transaction recorded as 00:00:00 might not win since it might be using rhb system time?
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It's been in their T&C since day 1.0 over a year ago. RHB follow their system time, whereas banks like Public Bank don't.
beLIEve
post Dec 31 2023, 11:30 PM

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QUOTE(boyzai07 @ Dec 31 2023, 11:17 PM)
Hi guys.. Has anyone pledge fd for visa infinite? I had walked in RHB bank but the banker told me no such thing pledge fd for visa infinite. The card must apply as usual.
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Holding higher tiered cards == indicates your status in society. Visa Infinite is one of the highest tiered card in most banks. Holding it means you earn a minimum of its required income each year. If everyone can pledge FD, then no meaning already.

This post has been edited by beLIEve: Dec 31 2023, 11:30 PM
beLIEve
post Dec 31 2023, 11:38 PM

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QUOTE(Mr Leo @ Dec 31 2023, 11:33 PM)
May I know what does it mean for RM750 for eWallet? Is it minimum reload rm750 to get the chance win rm40?
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Allocation from the bank to winners each day
beLIEve
post Jan 2 2024, 01:32 PM

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QUOTE(lowyat101 @ Jan 2 2024, 01:05 PM)
I believe the quota was higher last time? I think earlier last year I still manage to win some. Anyone still have the old T&Cs?
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Last time ewallet was separate campaign. Then merged in 2023Q2.

Daily (E-Commerce Tier 2)
1,500 (RM750 for E-Wallet Top Up) 91 136,500
beLIEve
post Jan 13 2024, 05:53 PM

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QUOTE(1hoohoo1 @ Jan 13 2024, 05:51 PM)
Yes, same to me. Quite a number of my transaction after 0.00.15 also not qualified. Extremely competitive even for tier 1.
But doesnt matter already because for new tnc all tier 1 must be offline transaction already.
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Daily (E-Commerce Tier 1) 800 91 72,800

You know what the E stands for right?
beLIEve
post Jan 13 2024, 05:59 PM

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QUOTE(!@#$%^ @ Jan 13 2024, 05:54 PM)
if u have ur own terminal ...
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I don't have own terminal, but i think i won full with Offline spends. Haven't count yet. Full == on days i spend, i won. Not entire 92 days.

Online dont need own terminal, i think.
beLIEve
post Jan 13 2024, 10:21 PM

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Just noticed this feature on RHB website

Temporarily Lock Card
Temporarily lock your card from transactions.
beLIEve
post Jan 17 2024, 07:55 PM

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QUOTE(sg8989 @ Jan 17 2024, 07:44 PM)
Anyone winner can clarify on this?
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If you didn't win anything at all, then your timing is wrong or amount too small. If you won a little, then probably your amount is too small but timing is mostly correct.
beLIEve
post Jan 18 2024, 06:26 PM

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QUOTE(LemonJane @ Jan 18 2024, 04:49 PM)
Kiple you mean?
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Yes. nama timangan mah
beLIEve
post Jan 18 2024, 09:53 PM

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QUOTE(jep @ Jan 18 2024, 09:12 PM)
Anybody knows how RHB calculate cashXcess early settlement? Trying to make sense of what they charged my wife for a mere 3 months usage.
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As far as i know, early settlement for RHB is free.
beLIEve
post Jan 18 2024, 11:44 PM

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QUOTE(jep @ Jan 18 2024, 10:24 PM)
Yeah but they charged my wife like 3K+ for a 18K cashXcess loan that she had settled in 3-4 months after starting. It’s written as INT in the statement. Trying to make sense of the interest charge. The insterest for the CashXcess was at 6.99% p.a
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I think she was hit by this :
In the event that the Cardmember(s) choose to terminate his/her credit card/-i or do an early settlement
of the CX, the Cardmember(s) will not be charged with any early exit fee. However, the Cardmember(s)
will be charged the total amount owed to RHB, which includes the outstanding principal and interest/actual
management fee as final payment.


This is one of the T&C I found. She should check the one applicable for her.

Maybe she should try contact RHB and see if she can get some discounts. We usually take anything that's 0% interest & fee.

This post has been edited by beLIEve: Jan 18 2024, 11:47 PM
beLIEve
post Jan 19 2024, 04:23 PM

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QUOTE(jep @ Jan 19 2024, 03:11 PM)
Yeah saw that earlier too...if like that, it sounded like if you settle early, they can caj all the interest that they should've made if my wife layan the cashXcess unti end right?
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Correct. Only no penalty for early settlement but interest still pay in full.

I think Public Bank will charge some penalty but not sure how the interest goes. Have to read T&C.

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