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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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mamamia
post Dec 15 2015, 08:33 PM

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QUOTE(fruitie @ Dec 15 2015, 08:27 PM)
Didn't bother to check further.
Once she confirmed, I straight asked her to proceed with cancellation.
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Can consider to upgrade to their signature card with annual fee waived for life with 5x free entry to PPL
mamamia
post Dec 16 2015, 09:33 PM

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QUOTE(fruitie @ Dec 16 2015, 09:14 PM)
Yeah, very good. I was hoping she said to upgrade me to Signature. blush.gif  tongue.gif
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Maybe u should ask for it..
mamamia
post Dec 17 2015, 10:25 PM

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I called to cancel the card too.. The CS trying to retain me by offering me to hold the card for another 1 year with 1 swipe with any amount to get a free backpack.. Didn't ask wat is the backpack but I rejected his offer.. N he said some one will call to confirm my cancellation .. Not sure how long they will call as I will be oversea for whole week next week..
mamamia
post Dec 17 2015, 10:33 PM

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QUOTE(Human Nature @ Dec 17 2015, 10:28 PM)
wah not bad ar back pack  biggrin.gif
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Luggage bag will consider la.. Backpack don feel like taking.. N I dunwant to hold another 1 year n need to keep track to call for AF waiver..
mamamia
post Feb 16 2016, 11:10 PM

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QUOTE(fruitie @ Feb 16 2016, 10:37 PM)
My case with RHB is still ongoing but probably due to BNM's interference, they respond quite well. One of the officers called me today and ensure everything will be removed from my CCRIS soon. If it's still there after her confirmation, I can call to her direct line to escalate.

It's true that RHB cards will remain in CCRIS despite cancelled ages ago. Suggest those cancelled their RHB cards to check their CCRIS to avoid similar incident like mine. smile.gif
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When I call to cancel, I asked them to make sure it is removed from ccris as the officer told me it takes 3 months to remove.. How long it takes for ur cancellation ? I've not go n check it out yet.. If not mistaken , my cancellation was done in end December.
mamamia
post Mar 31 2016, 08:15 AM

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My husband suddenly receive RM50 bonus after so many months of his card approval.. I guess it it the sign up bonus which he spent above rm500 within 60 days.. Can't rmb the exact promotion d.. As that time he got luggage bag upon sign up given by the agent.. So didn't expect for the other sign up bonus..
mamamia
post Jul 3 2018, 06:42 PM

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QUOTE(7498 @ Jul 3 2018, 03:19 PM)
Called to cancel my RHB credit card and also received call to confirm the cancellation.

However, I can still view the card details on RHB Now. Called customer service and they told me this is normal and my card has been cancelled.

How to make sure my card has really been cancelled?
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Check ccris, normally u need to unlink the card urself from ur internet banking

My card was cancelled n years ago n still showing in the RHB online banking.. I check ccris it is gone, n I need to unlink myself

This post has been edited by mamamia: Jul 3 2018, 06:43 PM
mamamia
post Sep 7 2019, 01:32 PM

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QUOTE(jefftan4888 @ Sep 7 2019, 10:20 AM)
In case you don’t know about this card acquisition offer.

https://www.rhbgroup.com/crd_acquisition/in..._campaign=RHBA1

user posted image
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So, which card is the best card from RHB? Looking for cashback or good rewards point that can convert to cash voucher like HSBC Visa Signature..
mamamia
post Sep 7 2019, 02:52 PM

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QUOTE(jefftan4888 @ Sep 7 2019, 01:40 PM)
RHB Visa Signature  :thumbsup:

Online only - spend 2.5k for CB 30

Online 2.5k + Entertainment 500 + Shopping 500 - total spending 3.5k for CB 30 + 30 + 30 = CB 90

For me, not easy to spend 500 for entertainment (GSC, TGV, Speedy, Petrosains and all other entertainment outlets) - not sure what are all other entertainment outlets? Can be pub, karaoke, bowling, etc.???

Shopping is easy - department store (Aeon Big, One Utama Shopping Centre and all other departmental store), Shopping-Clothing (Zara, H&M, G2000 and all other shopping outlets), Watch & Jewellery (Rolex, Hour Glass, Poh Kong and all other watch & jewellery outlets)
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I thought Aeon big is groceries..

If that one can’t spend for entertainment & shopping? Should just spend online (ewallet) 2500 to get RM30

Just notice it have 5x PPL access too

This post has been edited by mamamia: Sep 7 2019, 02:54 PM
mamamia
post Oct 9 2020, 06:23 PM

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QUOTE(Darren @ Oct 9 2020, 09:08 AM)
hi all

anyone have any idea regarding this promotion?

saw the advertisement but click in only show credit card......cant even search for the campaign detail online.....

would like to know the T&C for the campaign.....

anyone have the link o detail regarding the campaign?

thanks in advance
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Where u c this?
mamamia
post Mar 9 2021, 08:16 AM

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QUOTE(fruitie @ Mar 9 2021, 02:44 AM)
Congrats! Yes, best agent ever. I got her contact from kremlin. Mine also took less than two working days and approved already, I’m NTB. rclxms.gif
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I sent doc to her late evening, will she cal again or she will straight submit for me?
mamamia
post Mar 9 2021, 03:14 PM

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QUOTE(fruitie @ Mar 9 2021, 10:53 AM)
She will call for verification because I'm sure you didn't fill in the form but just signed on the pages right? She will need your personal details, address, collection method, employment details and etc.?

For those that want the contact, I guess it is more appropriate for you to PM me instead? Just PM me instead of asking here. Thanks.
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I fill up all details.. but she still call coz I tick to send to residential address n she said I must choose a branch to collect
mamamia
post Mar 9 2021, 04:56 PM

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QUOTE(fruitie @ Mar 9 2021, 03:58 PM)
Oh you filled up, I didn't. laugh.gif And I didn't know can collect from branch.
Anyway, RHB CS returned my call after I dropped them an email last Friday... At least now I know where my cards will be sent to and in fact already sent out on 4th March, so still waiting for branch to call me and my statement date is 22nd for both cards.
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So, they use snail mail to deliver the card to branch as well?

She asked me which branch I prefer to collect the card..
mamamia
post Mar 9 2021, 07:20 PM

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QUOTE(gantzcry @ Mar 9 2021, 05:46 PM)
I applied through easy rhb and i asked them to send it to my home
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Can collect card at easy rhb?
mamamia
post Mar 12 2021, 12:12 PM

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QUOTE(cucikaki @ Mar 12 2021, 11:56 AM)
Approved on Monday, today card arrive at branch
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Wow, this is consider fast, much faster than Affin bank... I'm still waiting for the branch to call me...
mamamia
post Mar 17 2021, 05:56 PM

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QUOTE(chuapk1977 @ Mar 16 2021, 02:32 PM)
cashxcess can be done thru RHB mobile apps. just a few clicks the money is in, no need to go thru rhb personnel
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can only do via app? cannot do via website?
mamamia
post Mar 21 2021, 07:40 PM

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What is the usual statement date for rhb shell card?

The only way to check ur statement date is to call CS?
mamamia
post Mar 23 2021, 06:01 PM

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QUOTE(Kyan0411 @ Mar 23 2021, 05:34 PM)
By the way, i confirm government transaction count toward the total spending amount, but not eligible for any cashback.

I've gotten the cb from >Rm2500 tier
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Government txn include Jompay & FPX?
mamamia
post Mar 25 2021, 11:30 AM

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QUOTE(Sampleanti @ Mar 25 2021, 11:08 AM)
i oso got it. but not full rm100.
rm65. 02 not sure how the calculations
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Maybe u only spend RM650.20
mamamia
post Mar 25 2021, 08:34 PM

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QUOTE(Sampleanti @ Mar 25 2021, 06:35 PM)
mine i try calculate accumulate but still cant get the figure.
not really sure how get tis amount.
i try take out some transactions like insurance or big pay still cant get the correct amount. lol
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Maybe only Feb txn.. n u can share the txn details, guess sifu here can calculate for u

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