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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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mamamia
post Mar 28 2021, 12:25 PM

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QUOTE(cybpsych @ Mar 28 2021, 11:11 AM)
separate CL

islamic CL lesser 10k than conventional CL
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So, u can get 2x sign up bonus (RM25 + 10%) + 2x Cash Xcess?
mamamia
post Mar 28 2021, 12:37 PM

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QUOTE(cybpsych @ Mar 28 2021, 12:34 PM)
2x rm25 activating cashback - yes, already gotten both

10% activate & spend cashback - so far gotten 1, cuz wasn't targeting the 2nd (interpretation from t&c is only 1x) -- let's see if still can get at later months.

cashxcess - didn't apply. no use for it.
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Hmm.. sound good.. maybe I should consider to apply Islamic, but separate limit is a bit difficult

Thought cashxcess is just interest free “loan”, should have take n pump into short term Fd/ conditional saving acc
mamamia
post Mar 30 2021, 11:22 AM

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QUOTE(cucikaki @ Mar 30 2021, 11:11 AM)
For rhb, those planning apply conventional or islamic, u can request for the limit to be combined.
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If combine limit, will the cashback combined too? Mean become 1 cashback only
mamamia
post Apr 1 2021, 12:03 PM

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QUOTE(fruitie @ Apr 1 2021, 11:56 AM)
An update for my case, a CS returned my call at around 1.00 a.m. last night and due to limited access to system at that hour, she requested for another call-back this morning. So, another officer called again this morning and she was surprised to see why my available limit is in negative value when my spending does not even exceed the limit yet. I only took up CashXcess 15k and she also agreed with me that the system may have captured the Islamic CL which is much lower than my conventional CL.

She has no choice but to escalate further, however with no confirmation yet when it can be fixed, she will put a remark to be expedited. sad.gif

This is a kind reminder for others to check your CL after your Islamic card is approved.
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Wah, 1am call u.. no need to sleep? Or they expect all customer is night owl?
mamamia
post Apr 12 2021, 06:12 PM

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QUOTE(fruitie @ Apr 12 2021, 02:15 PM)
Their CS and branch service are the worst. I swear to God I won't want to go Seremban 2 branch anymore unless I'm forced to. I was there to collect my card and was told no need to take queue no., waited 50 minutes for one staff to attend to me... That also she saw me helpless...  shakehead.gif  bangwall.gif
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My branch here, the guard told me no need to get queue number.. but, the guard ask me straight to counter 6, then I just stand at the counter to queue.. I think that counter is for senior citizen/ priority queue counter.. so, I just wait they done with the customer in front, then my turn to collect card at the counter.. at least I no need to queue outside the bank to get number
mamamia
post Apr 12 2021, 06:40 PM

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QUOTE(fruitie @ Apr 12 2021, 06:32 PM)
The guard here also asked me to go to counter 7 and counter 7 was busy attending another customer, in front of me she shouted to the guard, since when I handle credit cards matters? Hello? In front of your customer? Seriously? Then counter 10 who was supposed to handle asked her to handle after her customer because she also had customers that time... So I was like a ball kena kick here and there. bangwall.gif
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So unprofessional.. that’s y nobody call u, coz none of them handle credit card.. 😅

mamamia
post Apr 23 2021, 12:35 PM

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QUOTE(cybpsych @ Apr 23 2021, 11:15 AM)
yep, mcc 4784 is eligible

user posted image
your transactions not impacted since you have other online/ewallets to contribute the RM50 bonus cashback.

other ppl with majority/exclusive spending at TNG ewallet would get shocked
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If can't earn ewallet cashback meaning the E-Wallet Top Up Campaign 2021 also will be affected...

Like that really susah... need to avoid TnG ewallet for the top up campaign as well.. doh.gif
mamamia
post Apr 23 2021, 01:07 PM

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QUOTE(fruitie @ Apr 23 2021, 01:00 PM)
Yeah, he did ask if only affecting one bank. I told him all banks. Then, he asked if only TnG has this issue and not other ewallets, I told him only TnG. sweat.gif

I already sent my feedback to him, fingers crossed will be solved soon.
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OT: just wonder is Affin Bank, YOLO & OCBC also affected? hmm.gif So far i know is RHB & PBB
mamamia
post Apr 23 2021, 02:06 PM

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QUOTE(ClarenceT @ Apr 23 2021, 01:24 PM)
Similar to old Boost (before March 2019), you can choose you want ONLINE (with OTP) or AUTO DEBIT (no OTP).
Affin may give CB to Auto debit transactions. Test it.
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so far i havent use Affin for TnG ewallet and i've use up the quota for this month, need to wait next statement cycle only can test...

QUOTE(fruitie @ Apr 23 2021, 01:59 PM)
Can I know if anyone getting the 10% cash back recently? I got RM 25 activation cash back only. Do they come together? I mean the different types of cash back.
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I just receive RM25 cb posted on 21 Apr, guess the 10% cashback will be later... let's wait for it... i did my RM1k on 21 Mar..
mamamia
post Apr 27 2021, 09:04 AM

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QUOTE(ClarenceT @ Apr 27 2021, 07:35 AM)
First month.
From RM534 X3 (1x using VS with 6% CB capped at RM30, 2x using RHB-Shell with 5% CB capped at RM50, but 2x RM80 CB is credited to VS account)
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Wow, how u spent RM534 at shell?
mamamia
post Apr 29 2021, 04:50 PM

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QUOTE(Keehj @ Apr 29 2021, 04:30 PM)
Hi guys, can someone with RHB cards check for me, what email the bank used to send the statement?

Many thanks.

**I am a local fintech app founder. We are developing an auto-forward feature for our app user, thus we need to know which email the bank use so that not every email come to our server.
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estatement@rhbgroup.com
mamamia
post May 22 2021, 09:34 AM

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QUOTE(!@#$%^ @ May 21 2021, 02:02 PM)
http://rhbgroup.com/s/EW11

round 2 released, got the sms. but haven't credit.
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Today can see it is posted
mamamia
post Jun 5 2021, 11:08 AM

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QUOTE(hakkai0810 @ Jun 4 2021, 09:30 AM)
Any1 manage to reload more than RM500 to tng using RHB card in june?
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Me, no issue to top up above RM500
mamamia
post Jul 6 2021, 02:07 PM

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QUOTE(cucikaki @ Jul 6 2021, 09:40 AM)
My shopee is 800.

The 2800 is different description.

The CC limit left 200 anyway. Dont think they can charge any further.

Every month i have fraud transaction on my card/parents card which also used by me for campaigns.

Apr - Maybank
May - HLB
June - Ambank
July - RHB

Not sure coincident or what but all the cards were saved card in Shopee & BigPay, except for Maybank only saved card in Shopee only.
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if these happened, might be ur home wifi got hacked?
mamamia
post Jul 29 2021, 02:07 PM

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Need some advice.. if I’ve 1 txn posted on statement date, I understand the cashabck will be calculated on following statement. But, will this txn calculated as the min spending of RM2500?
mamamia
post Jul 29 2021, 03:19 PM

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QUOTE(contestchris @ Jul 29 2021, 02:45 PM)
Calculation is done for transactions POSTED 1 day before statement date. So no, the transaction will not be computed as part of the min spending as the calculation is done the day before the date of posting.
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Hmmm.. so the txn is also consider as min spending for next month?

QUOTE(ClarenceT @ Jul 29 2021, 02:46 PM)
If the transaction is posted on statement date 29/7.
The transaction is a part of spending+CB cycle from 29/7-28/8.
No contribution to transactions posted on 29/6-28/7.
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My statement date 29 July, I spent 1k on 28 July, but posted on 29 July.
So, I assume I can actually spend another 1500 only to get max cashback in my Aug21 statement? Just need to make sure the additional 1.5k is posted latest by 28 Aug.

Is my understanding correct?

This post has been edited by mamamia: Jul 29 2021, 03:20 PM
mamamia
post Oct 13 2021, 05:20 PM

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QUOTE(MGM @ Oct 13 2021, 05:18 PM)
Sometimes it asked for OTP, should have terminated that transaction since so competitive n do it another day.
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2 times top up at Shopeepay also asked for tac.. maybe due to the amount is big
mamamia
post Oct 26 2021, 10:18 AM

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QUOTE(tan_aniki @ Oct 7 2021, 09:34 PM)
those not posted in statement for cash back might not include in the tier as well as they got not enough time to calculate the tier cb %

for example before statement total spend = RM1400 and there is another RM100 not recorded for the cb but into statement, the cb percentage might fall under tier 1 as well
only those who face this before will know
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Seem like I will have issue this month.. I spent on 23 Oct on boost, normally posted next day, expect latest also 25 Oct, but until today still not posted.. going to hit below tier then.. sigh..
mamamia
post Oct 26 2021, 10:34 AM

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QUOTE(lowyat101 @ Oct 26 2021, 10:23 AM)
maybe not updated yet? is it based on transaction or posting date?
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my stmt is today, so, if posted today, i will hit to below tier coz didnt have RM2500 spending... bangwall.gif n my boost transaction is actually on 23 Oct 00:00, but, not posted as at now.
mamamia
post Nov 1 2021, 09:20 PM

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QUOTE(contestchris @ Nov 1 2021, 09:09 AM)
Still can't view RHB estatement, statement date 24th. Anyone else? Through website
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Me too still not available in online banking .. statement date 26th

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